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FocalpriceReviews 254

3.2

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Focalprice Reviews Summary

Focalprice has a rating of 3.2 stars from 254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Focalprice most frequently mention free shipping, excellent products and fast delivery. Focalprice ranks 30th among Discount Shopping sites.

service
16
value
15
shipping
15
returns
15
quality
14

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China
1 review
0 helpful votes
Follow louis l.
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I should say I love this site. I placed my first order in year 2010 and during that time, there were not as excellent as they are now. The web is well designed, the user interface impressive; beautiful images and enough product details; orders are always shipped in 24 hours and their communiction really helps in case of problems. Strongly recommend guys to buy from them.

Date of experience: December 18, 2012
China
1 review
0 helpful votes
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I am a VIP customer of FP. I bought a lot on this web.It is the best web for everything.Go on!

Date of experience: December 18, 2012
Virginia
1 review
3 helpful votes
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The ordering system is unclear and confusing... You receive an email asking you to join but it never states you must follow a link to confirm you order...

Once I figured out I need to go to there web site to confirm they still would not ship my order until I sent a scanned image of my credit card..."just in case it was stolen"... uh, if I stole it how is sending them a image going to prove anything?

After reading some of these other stories I'd rather pay a few extra dollars and avoid the hassle and potential of no product and no refund.

Date of experience: December 10, 2012
California
1 review
2 helpful votes
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Terrible experience dealing with this FocalPrice company. Paid alot of extra money to have our purchase delivered extra fast, however the delivery process is instead EXTRA SLOW. Instead of a couple of days, we are approaching a couple of weeks. And the item IS STILL SITTING IN CHINA! And FocalPrice is refusing to refund the Fast Delivery Charges too! This company cannot be trusted. BEWARE!

Date of experience: December 6, 2012
GB
1 review
3 helpful votes
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Purchased a tablet PC from them for $63.99 payed via paypal. Item finally arrived 4 weeks later it was not as described (no rear camera) smashed due to poor packaging and had a non uk power supply. Tried to raise an RMA request via website but kept telling me my order number was invalid. Contacted them via the messaging facility. After sending them photo evidence, and about 60 messages they refused to give a refund unless I shipped the item back to them tracked at my expense this was more than 50% of the cost of the item.

Contacted paypal who also insisted that I return the item at my cost before a refund could be issued.

Date of experience: October 17, 2012
New York
1 review
2 helpful votes
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Their product ruined my iPod. I bought a wired iPod remote controller. It plugged into my iPod with some difficulty, and when I tried to unplug it, it would not come out. Finally, I had to pull it out with pliars, and part of the inner electronics of the iPod came out with it. Now my iPod only plays sound through one headphone when I plug headphones into the damaged port.

Date of experience: October 7, 2012
Canada
2 reviews
3 helpful votes
Follow k c.
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Placed orders a few time, only the first time takes a while to confirm my phone # and address. After no problem found.

Date of experience: September 20, 2012
China
1 review
1 helpful vote
Follow Tina l.
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I shop with Focalprice for long time. It is really a good seller. Everytime I can get the products I want and the excllent service. As the regular custom of Focalprice, I find they are do better and better to offer the good items and fast shipping also the kind service. I will keep buying.

Date of experience: September 14, 2012
GB
1 review
2 helpful votes
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Don't buy from Focalprice!
I don't usually write reviews especially bad ones but I am so disappointed by shopping from "focalprice" that I need to let people know about it!

I bought an android tablet from them which came defective. To cut the long story short, after two and a half months of e-mailing back and forth I haven't yet managed to get a refund. To be honest, I don't believe I will ever get one! The excuses these people can come up with are impossible, let alone that most of the time they reply with templates!

Unfortunately, there is only one advice I can give to people about focalprice! Don't buy from them!

Date of experience: August 30, 2012
New Zealand
1 review
1 helpful vote
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I love this site!
August 13, 2012

I love this site! They always deliver in time and they are always available if anything happens or you are not happy with the product.

Date of experience: August 13, 2012
Illinois
7 reviews
11 helpful votes
Follow Michele V.
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Very slow, but great products at a very great price. Especially great for finding super nice party favors for kids - if you order far in advance. Gorgeous Totoro watches for 3.14 - no shipping, no sales tax!

Date of experience: April 28, 2012
California
1 review
2 helpful votes
Follow Thien N.
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FOCALPRICE is Company is out side of US, It is China, Hongkong, they sell FAKE PRODUCT, COPY BRAND NAME PRODUCTS, but that product cannot use.
They are does VERY BAD BUSSINESS in USA.
I lost my money from them, Sony memmory stick - is POOR look out side, and try put in my camcorder, it was no data.
Please read more COMPLAINTS BOARD from this website

http://www.complaintsboard.com/complaints/focalprice-c*******.html

How to STOP the BIG CHINA STEALING, CHEATING, OF BRAND NAME COMPANY'S PRODUCTS in USA? They make alot of money from cheating

This is Information from FOCALFRICE I try to search from website:

http://focalprice.com.outerstats.com/

focalprice.com ( Store Bussiness)

If you try to take a risk, order some thing from them, you will belive my lost, and some one from COMPLAINTS BOARD WEBSITE
I hope this information can help poeple avoid BAD SITES

Thank you.

Date of experience: April 2, 2012
NL
2 reviews
6 helpful votes
Follow r k.
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I had over 100 orders from focalprice for over a 1000 dollar total in about 2 years, Completely reliable. My experiences: 2 times I didn't receive the parcel, put a request and they have sent another. 1 time I ordered a mp4, which broke in a few weeks, bad battery. Choice to sent it back or deposit 10 dollar to get a new one. (sounds reasonable to me) the new one is o. K. Once I ordered 3 remotes from which 2 didn't work. After request I could choose for resending or a coupon. So in my experience with focalprice is 100% reliable. But you have to be aware: very low price means lesser quality. But sometimes it's surprisingly good.

Date of experience: November 3, 2011
Indonesia
1 review
2 helpful votes
Follow Yosua W.
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I've ordered their products 3 times now, received all goodies and works properly till now.:)
14 days ETA with Registered Airmail, you can buy it for $1.7 if your total order less than $20.
7-10 days ETA with EMS,
They offered coupon refund if your product failed to deliver.
Good enough for me

Date of experience: August 27, 2011
Uruguay
4 reviews
9 helpful votes
Follow Michel H.
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Orders are shipped quickly and the customer service is excellent.
Respond to any complaint within 24 hours consistently

Ante cualquier reclamo responden en menos de 24 horas en forma coherente e incluso por una demora que no fue su culpa me duplicaron el pedido
Recomiendo

Date of experience: June 21, 2011