I want to share my very unpleasant experience dealing with Focalprice vendor humin.lu. His site announced one day deal for selling 100 items for $ 1.00. I ordered the package the day, and received confirmation. However, the package was sent three weeks later, when even mention of the deal disappeared from the site, and I got only one item.
Now, I want to emphasize, I am not complaining about monetary loss. I am talking about fair sales practices. I contacted the vendor, and he denied that such deal was ever offered. So he changed the price AFTER my order was placed and accepted and didn't bother to notify me. Our communication did not bring any agreement. I want to warn(possible customers, customer service, site administration) about fraudulent practice, complete disrespect to customers and utter disregard to all rules of fair sales practice.
Also, in the past there have been several similar cases (such as with a smartphone etc). I supposed now that this is not an accident but a deliberate policy of this site
Of course, I will never buy from him again and will recommend not to deal with the Focalprice to everybody I know.
You can clearly see that item is referred to as "100 pieces for only 0.01 " in their own invoice.
Dear customer,
It is so regret to hear this news.
But we will always do our best to help you solve the problem soon.
Because the batteries are the sensitive products, sometimes we do not find the available carriers to send it.
But we can help you refund it in according to the policy of our company.
For this issue, would you please tell us the order number for better checking?
You will find a satisfy solution after verify by us, thanks.
In order to be more efficient to solve your problem, you can also try our online service: https://messenger.providesupport.com/messenger/1vatm9neo3k4j1nz2v9z1ipqoy.html