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FlightNetworkReviews 2,244

3.4

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Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!


flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Singapore
1 review
0 helpful votes
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Service is Good
February 16, 2025

Service is Good. Confirmation received well in time.
Previous experience was also good

Date of experience: February 6, 2025
Illinois
1 review
0 helpful votes
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Too many add-ons, too many wickets
February 15, 2025

Too many add-ons, too many wickets. This box is just another example of the rigamarole that seems unnecessary. 50 characters, really?

Date of experience: February 5, 2025
South Carolina
1 review
0 helpful votes
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This site was first to show up on a Google search for Iceland Air and redirected me to a booking that seems anything but legitimate. Not realizing the error on my url, I booked a flight that may or may not exist!

Date of experience: February 5, 2025
New York
1 review
0 helpful votes
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Disappointed
February 15, 2025

Customer service not able to assist with anything (and it is difficult to understand the strong accents).
System did not allow us (customers) to enter our legal middle names
A friend had to cancel to correct a name error (and was charged to cancel because customer support was unable to make the change) - she chose to book with the actual airline.
I can only hope that my flight experience is acceptable. But the booking process was sub standard.
Certain that I won't book on this platform again.

Date of experience: February 3, 2025
New Jersey
1 review
0 helpful votes
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It was easy to follow and choose what you wanted without worry. Will use again

Date of experience: February 5, 2025
Washington
1 review
1 helpful vote
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They will steal your money. Recently I booked a flight thru FlightNetwork. Within hours of booking, FlightNetwork cancelled the reservation without giving any reason. Meanwhile, they had already charged my credit card for the flight insurance and seat selections. They refunded the flight insurance but did not refund the seat selection fee. This was for 4 seats and amounted to $160 which I have yet to receive back over 2 months later. This system is broken and the risks involved with situations like this are just not worth it. Don't use FlightNetwork or any other third party sites to book flights.

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 27, 2024
New York
2 reviews
0 helpful votes
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Very easy to use the site, but I do not prefer the "a la carte" business model, where there is a separate fee for everything.

Date of experience: February 4, 2025
Indiana
1 review
0 helpful votes
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Straight forward instructions
February 14, 2025

Straight forward instructions. Clear Information. Thanks!

Date of experience: February 4, 2025
Michigan
1 review
0 helpful votes
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Waiting
February 13, 2025

Everything went smoothly. But I'll reserve judgement until I hear back from my cancellation notice. I've decided to drive and await my reimbursement.

Date of experience: February 3, 2025
Norway
1 review
0 helpful votes
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It was fine,easy and very fast informations, thank you Very much

Date of experience: February 3, 2025
Florida
1 review
0 helpful votes
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Great, thanks!………………………………….Good, faster service, thanks!

Date of experience: February 3, 2025
Viet Nam
1 review
0 helpful votes
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Quite fortunate and really happy to get my last minute flight.

Date of experience: February 3, 2025
Pennsylvania
2 reviews
0 helpful votes
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Horrible
February 13, 2025

I typed in Scandinavian airlines website somehow ended up on flight network website. I felt deceived. I was so sure I was on the correct carrier website I realized after finalizing the booking that I was on the wrong website. I called Scandinavian airlines they could not locate my reservation. I was sure I was scammed. I called flight network, and they refused to issue me a full refund. They charged me $88 to cancel. I asked to speak to a supervisor and it was refused. Their airfare was more costly than booking directly with Scandinavianairline. I really felt tricked as a travel agent myself. I would never go to a third-party vendor. I cannot recommend this company.
When a customer requests to speak to a supervisor, they should have transferred me instead they refused.

Date of experience: February 3, 2025
Texas
1 review
0 helpful votes
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THE WEB SITE FORCED ME TO RESTART MY RESERVATION 3 TIMES. ALSO IT SEEMS INSANE THAT THERE ARE CHARGES FOR EVERYTHING - IE SEATS, BAGS, GETTING YOUR BOARDING PASS, ETC. IT REMINDS ME OF SPIRIT WHICH IS A TERRIBLE AIRLINE

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 2, 2025
California
1 review
0 helpful votes
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Easy, efficient, quick and no hassle at all. Thank you for this

Date of experience: February 1, 2025
Michigan
1 review
0 helpful votes
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Flight
February 11, 2025

Ok
Could have been easier at the end!
If you don't want the extra "stuff", you don't want it! You should be able to bypass easier!

Date of experience: February 1, 2025
Virginia
1 review
0 helpful votes
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Exellent
February 9, 2025

"I had an amazing experience booking my flight through Flight Network! The website was user-friendly, offering great deals and plenty of options to choose from. The booking process was seamless, and I received my e-ticket instantly. Their customer service was also outstanding—quick, friendly, and very helpful when I had a question about my itinerary. I highly recommend Flight Network to anyone looking for hassle-free travel bookings at the best prices!"

Date of experience: January 30, 2025
California
1 review
0 helpful votes
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Good so far with the booking, now I need to do the travelling.

Date of experience: January 29, 2025
New York
1 review
0 helpful votes
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Frustration with info provided
February 8, 2025
Updated review

Try to contact SwissAir about my reservation and discuss wheelchair accessability and the order number that you provided does not seem to be of any use. Could make this process a bit easier.
Confirmed 1042-185-220
DEPART JFK 6/16/2025 to. ZRH - cannot find reference on Swiss Air website.
What kind of Airline is this...?
*******@yahoo.com

FlightNetwork attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 29, 2025

Traveling today is very expensive and the airlines and associated vendors are just nickel-diming customers with just additional costs.

Date of experience: January 29, 2025
New York
1 review
0 helpful votes
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Easy as a piece of cake
February 8, 2025

Booked my flight on the last minute on a defined route in India from the US. The site gave me all the options and I decided my flights based on schedule which took longer to decide on my part than the process time on the site. The system processed the payment very quickly, confirmation was sent to my email first, followed by the ticket and other payment information within few minutes. Overall I was happy and it took less than 10 minutes to complete the transaction. Whoever is running the site for the airline really did a good job.

Date of experience: January 29, 2025