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Flighthub has a rating of 2.2 stars from 5,070 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 219th among Plane Tickets sites.
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As a military man I'm constantly flying to my next duty station or taking vacation see my family flight hub makes it so easy and cheap to do those things and for that I can't thank them enough they really are for the people!
1: Too long waiting time!
2: Ones it's your turn and u ask your question, after that to answer your question u will be put on hold ones again and never get returned!
3: One is saying a whole different storey to you then the other! Regarding the fee and available flight!
4: After all you have to contact them again and again and waste your time till they are ABLE to find you a suitable flight with a 12 hour layover without any hotels to offer! And if you decline that offer good luck with calling them again!
5: last but most important, no one at the customer service is speaking proper ENGLISH! You should be very lucky if u get one on the line with speaker fluent ENGLISH!
Seamless and perfect. We had to cancel for April -- and now we got the same flight for $200.00 less. Thank You!
It was an amazing experience o have booked the ticket for the first time price was reasonable and hope the trip goes well
Quick and easy. Saved $135 over the same airlines site!
I went online purchased the ticket I wanted with no problems. I lived because it is a 1 stop flight
My flight search was quick and easy. Also, your prices are super competitive!
Navigating the site was easy. I was happy with the price I got for flights but didn't realize that booking a basic economy ticket you have to pay for a carry on bag. I've never had to pay for a carry on bag ever, other than that I am satisfied with the booking. The true review will be after I take my trip to SC and back in September, then I will see if all goes well with airline and travel.
This was my first time planning a flight through FlightHub! Very fast and efficient! I researched hours on the internet! They had the cheapest flight with the fastest flight times! I'm very impressed and will most definitely book through them again!
I booked a flight from YEG to Fresno. It was very stress free and straightforward. Hopefully there are no issues with cancellations.
Be careful what you do there seems no way to correct if you make an error
I am a moderate traveller. I have come to rely on Flighthub for my ticketing. Its a simple, step by step process for booking tickets. They have had my back in the past. The only suggestion to improve their site thar I would give is, that for some reason, if you research your trip a few times and then go to purchase the ticket it does not accept the payment method you choose. It can get frustrating.
I am a regular customer of flight hub. I booked my flight from Calgary to Aberdeen and my shopping experience of flight ticket was very quick and efficient.
Always the most affordable tickets and next to no hassle, I have used FlightHub many times and never had a problem
As always awesome service. I am greatful to be able to see all the flights together and pick the best on for my schedule.
Always easy to use and seems to have flight prices that beat other websites!
Our flight was cancelled due to Covid and flighthub initially asked for a $400 change fee. They have adjusted their policy and have advised I will receive credit. I have waited more than 2 weeks for the email they told me I'd receive in 48 hours. It is impossible to get through as well unless you call and indicate that you wish to purchase new tix. Scammers
I bought insurance for cancellation and change, turned out to be for 48 hours! Air france cancelled my flight and Flighthub won't refund me! They charged me for handling fees and they gave me credit to use within 6 weeks, during the pandemic! Customer service agents do not speak good english They don't understand. They are not willing to help or file requests or complaints. I requested a refund, I ended up being charged more money on my credit card without being informed.
It was really a great price and very easy to handle, I highly recommend it
Answer: Hi Kristina, We're sorry to hear that you are having issues with your booking. Could you please send us your 9-digit booking reference number by private message? Our Escalations Team will look into your case and contact you to help resolve the matter. Kind wishes
Answer: Terrible experience. I bought "extended cancellation insurance" which apparently expires the same day you buy it. I learned this when I tried to cancel my flight the next day. Why would anyone buy cancellation insurance that only lasts a few hours? They did refund my cancellation insurance but I was stuck with the flight. I would not have booked when I did if I understood the cancellation policy.
Answer: No comparison to this disaster. Very bad site. Will avoid.
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