On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Flighthub has a rating of 2.2 stars from 5,070 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 218th among Plane Tickets sites.
We monitor reviews for authenticity
Need lower wait times for calls. Agent was great a bit of a language barrier
Only giving one star because 0 is unavailable. FlightHub is a straight rip off. When British Airways cancelled our flight--not only did FH charge us like we initiated the cancellation, it charged us twice: once for a future credit ($70) and then, when we couldn't find another flight, for a refund ($100).
When I tried to reach someone by phone, I realized there are no humans there. When I disputed the $70 charge for cancel for credit, they responded to my credit card holder with made up charges that totaled $170, rather just refund me for the service I did not receive.
If they think this is over, they are sadly mistaken. I have e-mails that confirm my account, and not only will I get my $70 back--I will do everything I can to tell everyone my story.
It was absolutely quick and easy experience, I never booked a flight before and it was as easy as 123. Five star rating and I will be using this for all my flights for now on!
I've never not used flighthub to book a trip. It's so easy to search multiple airlines and get the best results.
I found good price for my flight. Hopefully will get more good deals with my next flights too in coming week
We have always flown with flighthub and had no problems until this time. They left us stranded with no flight on the first leg of our trip and did not respond to phone calls, messages or self serve functions on their call service. We had to buy a whole new flight and now they won't reimburse us for anything saying we shouldn't have got ourselves a new flight, we needed to go through them... which we tried to do for over a week prior to our trip! With only a couple days left, we had no choice but to rebook ourselves. Suppo far, nothing is being done, so we will continue to use social media to speak our case until there is accountability and reimbursement!
The booking was fast and easy as usual. Thanks for finding the best flights to suit my needs.
Easy to navigate. Are usually dislike these sites because it's hard to change your dates and move back-and-forth without starting all over again from different cities. This one was very easy. And I double check the price is against other sites and it was as cheap or cheaper than any of them.
Amazing deal! Had a little accident entering a birthday but quickly got it rectified. If anyone is reading this. Please be patient and understanding and flight hub will take care of the rest.
Had to book a last minute flight and was able to get one easily with no crazy layovers or costing an arm and a leg.
I got my flights cheaper on here and I'm very happy, looking forward to traveling
Any time I fly, I do the circuit of checking all the sites multiple times but in the end I always book with Flighthub. They have the best deals with the max options of flight times available. And I trust that the price is the price when I confirm my purchase.
I have booked online and over the phone... and both experiences have been excellent!
The worst customer service ever! I can't tell enough how awful experience that I had with them even before the Covid-19. They of course have to get bankrupt with their awful customer service. It's a shame for such a Canadian agency. They took a money from your credit for doing nothing and saying for handling fee without providing any receipts. The airline has cancelled the flight and they are charging me as a customer for a handling fee! Are you kidding! It's such a stealing! Again shame shame...! I've never ever book any flights with them even it's free.
Very quick and easy to access. The price I got was unbelievable.
Please avoid this site! Their online flight cancellation platform is misleading, making you think that you don't have to pay cancellation fee. Then, first thing you see after submitting your online cancellation is a $50 charge on your credit card. If you cancel directly through the airline, it costs you nothing.
Was able to search flights quickly and easily and the program is intuitive enough to make suggestions regarding alternate dates or other airports nearby. I searched and booked and had confirmation in minutes!
Not bad/they called me back and the lady keep me updated every 5 minutes.
One of the best experiences of my life, best employees.
I have been using FlightHub for over 2 years and never have I been disappointed with the service I have been given. Journey with FlightHub is very affordable and comfortable. I am quite happy with my overall experience!
I love using flighthub especially since they give the option to see the charges in CAD currency and not just US currency. I always get the best deals with flighthub. The online interface is very easy to use. Long time customer.!
Answer: Hi Kristina, We're sorry to hear that you are having issues with your booking. Could you please send us your 9-digit booking reference number by private message? Our Escalations Team will look into your case and contact you to help resolve the matter. Kind wishes
Answer: Terrible experience. I bought "extended cancellation insurance" which apparently expires the same day you buy it. I learned this when I tried to cancel my flight the next day. Why would anyone buy cancellation insurance that only lasts a few hours? They did refund my cancellation insurance but I was stuck with the flight. I would not have booked when I did if I understood the cancellation policy.
Answer: No comparison to this disaster. Very bad site. Will avoid.
Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.