website thubmnail of Flighthub

FlighthubReviews 5,068

2.2
How would you rate Flighthub?
grey star
grey star
grey star
grey star
grey star

Flighthub Reviews Summary

Flighthub has a rating of 2.2 stars from 5,068 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 220th among Plane Tickets sites.

service
687
value
644
shipping
259
returns
519
quality
579
This company does not typically respond to reviews
Canada
1 review
0 helpful votes
Follow Iraida L.
Unfollow Iraida L.
Send Message
Share Review
Report Review

Average
June 1, 2017

I lost money when I was booking my trip to Florida, because when I was including my under age son, the sistem didn't let me do it and all the tickets for my family were already bought. So I had to cancelled all the tickets from me and my wife and my daughter and do it by phone. Flighthub charge me 75$ for every member of my family and I have to book another flight

Date of experience: May 30, 2017
Canada
1 review
0 helpful votes
Follow Irene T.
Unfollow Irene T.
Send Message
Share Review
Report Review

Holiday flight
May 30, 2017

As soon as I registered, I started receiving emails showing a wide variety of flights with different airlines regarding the specific one that I had enquired about. That enabled me to choose the one I wanted. Thank you.

Date of experience: May 30, 2017
Canada
1 review
0 helpful votes
Follow Robert B.
Unfollow Robert B.
Send Message
Share Review
Report Review

BBlackberries
May 30, 2017

Fast to book and pay even on a BB! I would recommend this site to other friends and relatives. Thanks.

Date of experience: May 30, 2017
Canada
1 review
0 helpful votes
Follow Evi C.
Unfollow Evi C.
Send Message
Share Review
Report Review

Easy to book
May 30, 2017

Only site I use when booking flights, internationally and domestic. You can count on flight hub cheaper prices. I like the flight alerts when activated, tells in real time any change in flight prices.

Date of experience: May 30, 2017
Canada
1 review
0 helpful votes
Follow Susan C.
Unfollow Susan C.
Send Message
Share Review
Report Review

Affordable
May 30, 2017

FlightHub helped me find an affordable flight to see my grandsons in Calgary. The alerts on a watched flight are very helpful since some sales only last 24 hours and without FlightHub in would miss a great price.

Date of experience: May 30, 2017
North Carolina
1 review
0 helpful votes
Follow Andrew D.
Unfollow Andrew D.
Send Message
Share Review
Report Review

Easy
June 1, 2017

I never did receive a confirmation email once I purchased the tickets. This is concerning. Is this company real

Date of experience: May 30, 2017
Canada
1 review
1 helpful vote
Follow Tomola O.
Unfollow Tomola O.
Send Message
Share Review
Report Review

Booking reference 058 *******. FlightHub scammed me. I mistakenly booked round trip ticket as one way, and in less than 24hours I called to correct the error and was willing to pay the difference in fee but all they kept saying was that the Airline (Condor) can't make any changes. I decided to contact the Airline they said they are willing to make the changes all they need is an instruction from the travel agency that booked the ticket for me. Condor went as far as giving me the details of people responsible for such amendment but they can only treat the request if FlighHub can contact them. But FlightHub has refused to contact them reasons I don't know.

Date of experience: May 29, 2017
Sarah C. Flighthub Rep
over a year old

Hi Tomola,

Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.

Kind wishes,
FlightHub Team

Canada
1 review
0 helpful votes
Follow JOANNE A.
Unfollow JOANNE A.
Send Message
Share Review
Report Review

Fast & Efficient
May 29, 2017

I always appreciate a site that offers 'ease of use' and Flighthub did just that. I was able to book my flights quickly and economically. Will definitely use this service again.

Date of experience: May 29, 2017
Canada
1 review
0 helpful votes
Follow Teighen M.
Unfollow Teighen M.
Send Message
Share Review
Report Review

Great deal, easy to use
May 29, 2017

Heard about an amazing deal on certain dates so I played around with some dates and wasn't quite getting the same rates. I decided to try again and found a ridiculously cheap flight I couldn't pass up on. Immediate received the confirmation with flight info and reservation code.

Date of experience: May 29, 2017
Mississippi
1 review
0 helpful votes
Follow David L.
Unfollow David L.
Send Message
Share Review
Report Review

The best discounts ever!
May 29, 2017

I was amazed at the savings $$$! I was almost ready to change our plans for a bachelor party for my son, until I found a comparison quote from flight hub. Thanks!

Date of experience: May 29, 2017
Canada
1 review
0 helpful votes
Follow Marcia A.
Unfollow Marcia A.
Send Message
Share Review
Report Review

Happy customer
May 29, 2017

I was very happy and pleased with the efficiency and smooth process to purchase our tickets. The site provided options that help my choice of who to book with.

Date of experience: May 29, 2017
Canada
1 review
0 helpful votes
Follow JAMES P.
Unfollow JAMES P.
Send Message
Share Review
Report Review

Always has the right deal
May 29, 2017

Real Review:
Tried other flight bots, but this one always gets the results I need.
Have booked through Flighthub a few times, always hassle free, and LOWEST fares! -=Recommended=-

Date of experience: May 29, 2017
Canada
1 review
0 helpful votes
Follow Olakunle O.
Unfollow Olakunle O.
Send Message
Share Review
Report Review

Very satisfied
May 29, 2017

Awesome. The cheapest and most affordable flight. It is okay to do business with you. Easy to book and navigate through your website.

Date of experience: May 28, 2017
Canada
1 review
0 helpful votes
Follow Heather P.
Unfollow Heather P.
Send Message
Share Review
Report Review

The best flight booking service I've used!
May 29, 2017

I love Flighthub: there are more layover options than on other sites and the prices are accurate (unlike some sites which advertise one price then tell you it isn't available when you go to book). I've used Fligthub several times and have never had any issues with it. A great service!

Date of experience: May 28, 2017
Canada
1 review
2 helpful votes
Follow craig B.
Unfollow craig B.
Send Message
Share Review
Report Review

Update: They cancelled our tickets with China Southern but refuse to process the refund because they want their cancellation fee of $225! They want it now even before we get our $450 they stole from our credit card initially after six weeks of trying to convince them we should have never been charged any fee for cancellation as they stated clearly on thrie website we had four hours to cancel at NO CHARGE! They have still not refunded the $40 overcharges for the overpriced booking of airfare...! And they have tried twice to process another $225 on our credit card to process the cancellation... but still have not received our $450 back. They only agreed to pay the $450 back when I told them I filed theft charge against them in Canada with my local police and had the file sent to Manila for arrests! DO NOT USE FLIGHT HUB UNLESS YOU DON"T CARE ABOUT YOUR MONEY! Better you give away your money to the homeless than to Flight Hub!

Date of experience: May 28, 2017
Sarah C. Flighthub Rep
over a year old

Hi Craig,

My colleague Vanessa has been working on this case, and has been attempting to contact you by phone. Unfortunately, we have been unsuccessful in reaching you at the phone number on file. Could you please send us a private message with your correct number and let us know the best time to reach you?

Kind wishes,
FlightHub Team


Worst thieves on the internet. They list a Canadian location but no such address or phone number is verifiable anywhere in Canada. We booked tickets online because the website advertised free cancellation in 4 hours from booking. We made the wrong date online, we called back immediately only to be told that only applied if you phoned in to their customer service too book the ticket, a complete lie. And to boot in the time we were processing payment online they dropped the price almost $40 Cad... which they stated they would pay us back but 6 weeks later... no refund. They told us our online tickets... to "change or cancel" was a $250 fee per person, plus another 200 each for the airlines fee! The total ticket cost $1345, the total "scam charges" equal $1300...! 15 phone calls and six weeks have passed, I have spoken to supervisors and managers all have lied telling us a different story each time. After being treated like dogs(and I am a military Veteran), we finally gave up and my wife called to try to get the cancel fee lowered, which they offered to lower it from $250 per person to $75 per person. I was unaware that at the same time she called to get them to lower their rip off fees, I was calling them from work and so angry with the idiot I was speaking too he caved in and agreed to lower it to $50 per person to cancel. Then when he found out my wife already agreed to a $75 per person charge he said forget it, we're charging you the higher amount! Then they charged our credit card the original $450 fee! Thieves, liars and cheaters, now they refuse to tell China Southern to refund our ticket. I have charged them with theft and fraud... don't have any of our money back! Our Flight Hub Booking Reference: 047-636-962

Date of experience: May 20, 2017
Arizona
1 review
0 helpful votes
Follow Delores B.
Unfollow Delores B.
Send Message
Share Review
Report Review

First time with you guys so far so good
May 28, 2017

I've had a great flight and the people were great I think I'll try it again. The best part on time. Thank you guys for make it easy

Date of experience: May 28, 2017
Canada
1 review
0 helpful votes
Follow Dingyan O.
Unfollow Dingyan O.
Send Message
Share Review
Report Review

Mistake by two times
May 28, 2017

I bought a lot of tickets on Flighthub because the low price you offered. But the recent experience is so bad. The first is that I didn't receive any information of my flight cancelation until I got to the airport. The second is that I've been penalty unexpected extra charge for reschedule my flight.

Date of experience: May 28, 2017
Sarah C. Flighthub Rep
over a year old

Hi Dingyan,

Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.

Kind wishes,
FlightHub Team

Canada
1 review
0 helpful votes
Follow ERICO D.
Unfollow ERICO D.
Send Message
Share Review
Report Review

Great experience
May 28, 2017

Friendly usar, Light website, east towards find all the necessary information. Flight Hubble Leo has other saving opportunities like rental Cars and Hotels, so in my Point of view I will continue to buy my air tickets in Flight hub

Date of experience: May 28, 2017
Canada
1 review
0 helpful votes
Follow Douglas G.
Unfollow Douglas G.
Send Message
Share Review
Report Review

Excellent job
May 28, 2017

It was a pleasure dealing with you guys at this time and I will be flying every moth for the next year so maybe I'll will use your services again in the near future.

Date of experience: May 28, 2017
Colorado
1 review
0 helpful votes
Follow Rafael N.
Unfollow Rafael N.
Send Message
Share Review
Report Review

Nice
May 28, 2017

Buen trabajo y rapido para cer una app siguan haci berry nice way to buy the tiket and cheap keep up the good work

Date of experience: May 27, 2017

From the business

Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.


flighthub.com
Founded in 2012
Anita, IA, United States
+156