Flighthub has a rating of 2.2 stars from 5,068 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 220th among Plane Tickets sites.
I should have read the review be for i booked with these scammer. My flight confirmation # is KAPP4Q. I called customer service, it take1.30 min to get to someone and they told me it cost $663 to cancel my ticket. To modify a the date it will cost an additional $860. My ticket cost $850. They said it was the airline (korean airline) fee. Flight hub fee is only $250. I called korean airline they said they only charge $300 dollars to cancel the ticket and even less to modify the date. These guys are crooks and they try to blame the airline for the blind charges they make i will never ever book with them again.
Great prices, easy to use. The ability to choose different airlines for the way there and back is an excellent feature.
Flight hub is not reliable and they have poor customer service and contact center (they will ask you to wait and wait and wait until you drained your battery?. My whole family was not able to board the plane due to their mistake. I demanded for refund but its been 1 and half year and nothing happened. DONT BOOK YOUR FLIGHT WITH THEM, I SWEAR!
Hi Raymart,
Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.
Kind wishes,
FlightHub Team
Easy to navigate. Step by step walk through menus. Great deals and pricing for flights. Wish direct flights were just as cheap as ones with stop overs.
Very efficient, no problems with the website. Have booked several lights through Flighthub and will continue to do so.
The price I got is very good and had no problem with purchasing the ticket. All the information was all clear and understandable. Keep it up.
First time user of Flight Hub & I was impressed with the quick, ease of the booking process. Travel is stressful as it is, nice to find an on line booking company that makes it a bit easier.
Easily found the flight I was looking for and the pricing was great! I will use this site in the future of my travels!
No hassle, everything went well. So far so good. Thank you F'ightHub! I would gladly use your service for further traveling arrangements.
Flighthub is always easy to navigate and shows great price comparisons from different airlines. It makes booking online without the need to consult a travel agency much easier.
Found exact flight I wanted at right price. Much easier than other sites. Will definitely use it for future flights. I would recommend it highly.
I enjoy being able to compare flights with ease along with the option to choose which departure and arrival I like.
I searched several sites flying from Buffalo too much clutter on those sites
Flight Hub showed several dates w/ varying prices I got to pick the best prices there & back saving lots & flying West Jet out of Hamilton
Information that was needed was quickly displayed and purchase very efficiently done! Positive experience!
Super easy to use site. Cell phone friendly, which is hard to find. Clearly marked flight options, easy forms, and the booking page didn't time me out when I needed a bit to review everything.
The site was easy to navigate when trying to find a suitable flight, however, when paying out the transaction there were some tricky questions that made one think they had to pay more to get a seat assignment, and pay more for insurance.
I felt as if the site was set up to try to trick me to pay more for an assigned seat, but then it clearly stated that when purchasing two seats you mostly always get seated together.
No complaint on the site but the phone customer service are not good. They need more training on products and service delivery. The site is 100% excellent.
Easy booking to follow on your web site. The price was excellent. Votre site etait aussi disponible en Français.
Site is simple to use and I always get the cheapest fare results on flighthub.com. I've used several sites and this website has consistently been the best.
Booked 5 defferent tickets and every single process was easy and simple to complete. Also good price on each flight ticket. Pretty satisfied.
Answer: Hi Kristina, We're sorry to hear that you are having issues with your booking. Could you please send us your 9-digit booking reference number by private message? Our Escalations Team will look into your case and contact you to help resolve the matter. Kind wishes
Answer: Terrible experience. I bought "extended cancellation insurance" which apparently expires the same day you buy it. I learned this when I tried to cancel my flight the next day. Why would anyone buy cancellation insurance that only lasts a few hours? They did refund my cancellation insurance but I was stuck with the flight. I would not have booked when I did if I understood the cancellation policy.
Answer: No comparison to this disaster. Very bad site. Will avoid.
Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.
Hi James,
Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.
Kind wishes,
FlightHub Team