Flighthub Reviews Summary
Flighthub has a rating of 2.2 stars from 5,068 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 220th among Plane Tickets sites.
First time using this site and was able to accomplish all I needed and was easy and fast! Would recommend to others for their planning.
Really easy site to navigate in. Great deal notifications and quick flight purchases. There are a few to many emails but still a great way to keep up on flight prices. Probably the cheapest I've flown to where I wanted to go.
Every time me and my family travel we always booked with flight hub because they always have great offer and we do not have any problems booking whether ithe trip is planned or emergency thank you so much
It was a quick and simple process to book, but there was no explanation of a "phone-only" ticket, and the folllow-up was lacking. After purchase there was a glaring spelling error that made we wonder if I was in safe hands; repeated encouragement to book my seat that ended each time in a statement that I couldn't for this flight (but... why not?); and I am still wondering which email constitutes a ticket.
Best rates found, quick and easy booking process. Quite satisfied so far. (But why should I put in 100 caracters?)
I was very disappointed to see a $29.99 booking fee on my credit card statement after I purchased my flights. I understand that this is how flight hub makes their money, however I found it very misleading that the fee wasn't listed on my check-out purchase. It only came up after checked my cc statement. I called to cancel my purchase, but was told it would cost $75 per flight to cancel, even though I had only booked the flight not even 30 minutes before calling.
I find this very misleading and a sneaky way to do business! I will never be using Flighthub to book a trip again.
Good robust search system - got a great deal on the fare. The seat selection system if you read the fine print isn't guaranteed and the other option to have cancellation is only up to midnight the day of purchase - another fine print item. Just make sure you read through it carefully to see if it's for you.
Even though I was only able to find flights through another website and redirection only, my experience booking was good.
Very easy and quick booking process and a good price on my flight as well.
Had trouble with another booking site, buyyourtrip the day before because they were unable to verify my payment for some reason. However, I had no issue when trying with flight hub and the same payment method
The website was easy to get through. The booking was fast and the insurance was optional but I purchased it. Looking forward to my trip in July Thank you
Site is easily navigated and price was better than others I had been looking at. Happy to have found this site.
Thank you!
Flighthub did a great Job with notifying me up on the list prices. It was so easy to book my ticket to!
After a legitimate review is posted, they send a standard response. So sorry... will look into it.
They do nothing to make it right.
I need the dates changes and will have to pay more than the flight. And, a month notice to boot. But, they are disreputable.
I will use American business from now on. It was my first time to book flights not big airline... NEVER AGAIN
Hi Kelly,
Thank you for taking the time to review our services. Customer care is a priority for us and we work to help resolve all issues that come our way. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.
Kind wishes,
FlightHub Team
I will use your site again-thank you for the quick response! Looking forward to my trip. I will share this site information with my friends and family. Thanks again!
Flighthub is fraud company, don't book with this online site, they charged me $2000 cancellation fee when total price was 3918$. No doubt this company is fraud.
Hi Moussa,
Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.
Kind wishes,
FlightHub Team
I was able to quickly book a multi-leg flight to a less-travelled European airport with minimal downtime between flights.
First time booking with Flight Hub, nervous to do it, but it was all done so easily, and very nicely with Tracy, thanks for the experience, using the internet to book a trip was a new experience for me.
Flgihthub has some of the greatest prices I've seen online. I was able to book a flight to Cathay Pacific for way cheaper than directly with the airline or through other 3rd party sites like Expedia.ca etc.
The only issue I had was some difficulty getting help when calling into the flight hub hotline. They could improve their service on that end.
A great site with many good flight choices and good prices. I was able to plan our route to the UK and return. I look forward to more trips.
From the business
Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Megan,
Thank you for taking the time to review our services. Please note that there is not booking fee for purchasing your flights with FlightHub. However, we do see that you have pre-selected your seats for a fee of $29.90. Seat selection is an optional service and travelers are free to skip this step if desired. When selecting your seats, the price is indicated right below the interactive seat map.
Your seat selection fee has been refunded as per your request.
Kind wishes,
FlightHub Team