website thubmnail of Flighthub

FlighthubReviews 5,068

2.2
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Flighthub Reviews Summary

Flighthub has a rating of 2.2 stars from 5,068 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 220th among Plane Tickets sites.

service
687
value
644
shipping
259
returns
519
quality
579
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Canada
1 review
0 helpful votes
Follow Catherine A.
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Watch out for additional fees!
June 1, 2017

You must OPT OUT of medical insurance, travel insurance, and seat selection to avoid being charged for all of these things - very sneaky and I'm not quite sure this is legal.

Date of experience: June 1, 2017
Sarah C. Flighthub Rep
over a year old

Hi Catherine,

Thank you for taking the time to review our services. Given the importance of travel insurance, we are legally bound to offer it in an opt-out format. This means that trip protection is optional, and you are free to purchase your own coverage if desired, but you must make sure to deselect the Manulife coverage from your booking.

Our Extended Cancellation Policy helps customers who might need to cancel within 24 for hours of booking. If you feel confident in your purchase you can easily opt out without any hassles.

Seat selection is an optional service and travelers are free to skip this step if desired. You do not need to manually opt out.

We apologize for any inconvenience these may have caused.

Kind wishes,
FlightHub Team

Illinois
1 review
1 helpful vote
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Great software, easy booking
June 1, 2017

I had not previously heard of Flighthub until scrolling through Kayak and seeing an extremely low fare relative to the other fares posted. It was great to be able to enter my information once and not have to go through two different airline sites for the booking. My confirmation and all info needed was in my inbox within a few minutes. Overall the shopping experience was great. The only downfall was I did not realize that I am potentially subject to additional baggage fees for a small carry on (but get a free personal item), because the fare booked through flighthub was a "basic fare" and not a "standard fare". It shouldn't be a problem, but just something that wasn't made overly clear. Other than that, it was a great shopping experience and I will use again.

Date of experience: June 1, 2017
Canada
1 review
0 helpful votes
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Trip to Edmonton AB
June 1, 2017

I was quite pleased with my quick search of your flight sales and my ability to book within a 5 minute period. I also appreciate your constant feedback of my flight information and confirmation that my flight is booked.

Date of experience: June 1, 2017
Canada
1 review
0 helpful votes
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Verry good
June 1, 2017

Le meilleur site pour acheter vos billets d avion.
Ils ont un tres bon service et des tres bon rabais.
Enplus d'etre tres fiable je suis tres satisfaite de mes achats et des prix que j ai payer merci.

Date of experience: June 1, 2017
Georgia
1 review
0 helpful votes
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Bad technology and poor communication
June 1, 2017

First time user. Tried to order tickets online using my Amex card. It would not go through. Called Amex no issue on their end. Tried Visa and it worked fine. Lost my double miles on Delta because of this issue. Called Customer Service who would not help change the billing method. Claimed I need to have purchased the extended cancellation even though it was within an hour of my buying the tickets.

Price was great. Not much else about the experience was. Not sure I would useagain.

Date of experience: June 1, 2017
Sarah C. Flighthub Rep
over a year old

Hi Bradley,

Thank you for taking the time to review our services. We have successfully located your booking and will be reviewing your case in order to improve our services.

Kind wishes,
FlightHub Team

Canada
1 review
0 helpful votes
Follow TRUNG H.
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Flight booking
June 1, 2017

Seat selection should not be charge when travel as a couple or partners.
Cancellation and medical insurances have already set.
Currency type should show from the beginning of booking, not at the end of booking.

Date of experience: June 1, 2017
Virginia
1 review
0 helpful votes
Follow Ravikumar K.
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Great website to book flight tickets buts customer service sucks...
The prices are less compared to other flight booking websites...
Please let the customer service agents give us the rates shown on the website insteaf of giving different rates...

Date of experience: May 31, 2017
Canada
1 review
0 helpful votes
Follow Sahar L.
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The worst flight agency i ever worked with... i called them more than 15 time regarding the possibility of changing my flight date, 15 different people gave me different penalty rate... they just care of their profit not their customers
NEVER EVER book any flight with this agency anymore...

Date of experience: May 31, 2017
Sarah C. Flighthub Rep
over a year old

Hi Sahar,

Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.

Kind wishes,
FlightHub Team

Canada
1 review
0 helpful votes
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Five star
June 1, 2017

We are very happy with the srevest we got and the price was great Thank you my family is very happy to be going a away

Date of experience: May 31, 2017
Utah
1 review
0 helpful votes
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Happy enough
May 31, 2017

I got tickets for a funeral at the last minute. It was an ordeal. Getting the tickets didn't interfere with the other messy stuff I had to do.

Date of experience: May 31, 2017
Texas
1 review
0 helpful votes
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Great!
May 31, 2017

Very prompt and efficient. Your site was easy to navigate through with plenty of good information on every flight (and more) available, and time-saving features that made payments easily accessible.
Thank you!

Date of experience: May 31, 2017
Canada
1 review
0 helpful votes
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Booking online easy with Great Rates!
May 31, 2017

I find this site to be the easiest and quickest for finding the cheapest flights with reasonable flight times - lots to choose from for available departures and arrivals. Definitely my go-to site for travel!

Date of experience: May 31, 2017
Canada
1 review
0 helpful votes
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Awesome!
July 2, 2017

Great deal, literally took 5 minutes to book! Cheers flight Hub!
San Francisco here I come!
Awesome site and so easy to use, always the best deals too.

Date of experience: May 31, 2017
Canada
1 review
0 helpful votes
Follow Wai F.
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Price is not guarantee
May 31, 2017

After I entered all the payment information and price suddenly jumped up and I have to accept or I have to search all the flights again.

Date of experience: May 31, 2017
Canada
1 review
1 helpful vote
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Horrible
May 31, 2017

Horrible!

Horrible! I booked a flight for my brother and they send me e mail saying my credit card declined and i called my bank, my bank said there is no problem with my credit card, when i call back to flight-hub they want to charge me extra $300 and the lady i was speaking to have heavy accent she doesn't know how to explain her self so i ask if i can speak to her supervisor and she won't transfer me she said there is nothing they can do and i try to rebook the same flight and the flight is not available, now because of them my brother can't go back home bring the kids, he need to change their flights which will cost him more money, anyways i will never book flight with them again, also you not calling here or Canada you calling some where in Asia the this people don't even speak a proper English OMG make your life easier and book somewhere else.

Date of experience: May 31, 2017
Sarah C. Flighthub Rep
over a year old

Hi Foz,

Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.

Kind wishes,
FlightHub Team

Canada
1 review
0 helpful votes
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Flight Hub has been right there!
May 31, 2017

So happy to be on Flight Hubs mailing list. They were right on top of the best prices and offers for me. Happy Happy Happy!

Date of experience: May 31, 2017
Canada
1 review
0 helpful votes
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Excellent
May 31, 2017

I had no issues booking this flight. It was an easy process with no concerns.

Will definitely look at Flighthub in the future.

One word of advice... get your name out there.

I had never heard of Flighthub until I googled cheap flights.

All that normally comes up is Expedia, iTravel 2000, etc. I just luckily stumbled across Flighhub, and the prices were better than all the other websites!

Date of experience: May 31, 2017
Canada
1 review
0 helpful votes
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Good experience
May 31, 2017

Booking with FlightHub was a good experience. Last time I bought a ticket on FlightHub made me want to buy from this website again because the price is reasonable.

Date of experience: May 31, 2017
Canada
1 review
0 helpful votes
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Easy
May 31, 2017

Far easier to use than other sites I checked. Was able to find exactly what I wanted for a good price.

Date of experience: May 31, 2017
Canada
1 review
0 helpful votes
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Easy to navigate site
May 31, 2017

Made my booking easy. I was able to compare different options and days from a single screen. Thanks!

Date of experience: May 31, 2017

From the business

Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.


flighthub.com
Founded in 2012
Anita, IA, United States
+156