Flighthub Reviews Summary
Flighthub has a rating of 2.2 stars from 5,068 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 220th among Plane Tickets sites.
This is my first experience using flight hub, and I found it easy to use and my transaction went smoothly. I was able to find and book the perfect flight times at a good price!
I booked a flight for a friend, received a confirmation email, and was charged. I verified the flight the day before. No problems. On the day of the flight my friend arrived at airport to find that the booking was cancelled with no notice.
Called Flighthub customer service and spoke to representative Arnel. Arnel was unhelpful, interrupted constantly, and refused to get a supervisor because they were all "taking calls and would be unavailable for at least an hour". He repeatedly insisted that I call back later. I refused to hang up and was eventually transferred to supervisor Claudine (employee # 5963) While Claudine was unable to satisfactorily explain why the booking was cancelled with no notice, or provide any any resolution to the problem, she was at least polite and did not interrupt. The only useful piece of advice Claudine was able to offer was to suggest that we book directly with the airline instead of with a third party website.
I would suggest that you follow her advise and give Flighthub a pass.
Not the websites fault but flights in general are too damn expensive! Overall booking was quite simple. Always cheaper than direct booking with the airlines!
I was planning an anniversary trip with my wife to San Francisco, and booked a flight through FlightHub. The flight was on United, with a new fare called "Basic Economy." After booking, I get an email from United saying that with this fare, I cannot "sit with [my] group or family." Thanks United 10 hours of seat time, not sitting with my wife on our anniversary. I'm within the normal 24 cancellation period, so call United to cancel. United tells me that I have to call Voyage Ala-cart. Voyage Ala-cart tells me they are just a wholesaler, and I have to call FlightHub. FlightHub tells me that I have to pay $75/person ($150 total) to cancel, even if within 24 hours. After complaining, they "generously" reduced my penalty to $50/person. So to get my refund, they first will charge me an ADDITIONAL $100 now. Then in five to ten business days, I will get a refund of my full purchase price. Unbelievable.
Hi Robert,
Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.
Kind wishes,
FlightHub Team
Helped me out a lot with cancelling and changing flights. Tried to help me figure out plans after the airport as well. Great team. Thanks
Very satisfied With this page. I've checked different pages ando it has been the one that has offered me the best options in allí me reserchs
Flight hub has the best filters when it comes to searching for international flights and the prices where great! No complaints and will defiantly use again!
Way better compared to other site. Your not suppose to obliged your customer to provide 100 characters in giving comments that's sucks
Good price, not a bad connection. I kept a watch on the fares and it let me know when fares went down. Overall satisfied.
Site had less expensive rates than other travel sites. Easy to use. Haven't made the trip yet so holding out further evaluation until after
Difference between basic and standard economy was not explained correctly. Did not know that my carry on is not included in basic economy.
Hi Djana,
Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.
Kind wishes,
FlightHub Team
I've been using Flighthub for several years now and I find it to be the best website for discount flights. I also use their prices as the barometer than check several other sites to compare. I usually end up back on Flighthub to book as, again, the price is right and the website is credible. Looking forward to travelling more with Flighthub!
Flight Hub made my shopping experience easy. They only thing that I was disappointed in was that the flight I purchased was the lowest tier and there are a lot of restrictions that I wasn't aware of.
Good right now after my teip is over i will have a full report for work for work in complete detail so stay tuned
I find this site has the best prices around and it is reliable. The search tabs are easily accessible on a computer or mobile device.
I tried to book a ticket and your system did not work for more than half an hour. I tried to contact by phone to know more about the issue, and the person I speak with did not no anything about the system problem. I could not understand the person very much.
At the end, I bought my ticket in your web. I do every year, your service has been really good these years. Regards
It was fast and easy. I was expecting it to be slender of a hassle but I was not. I will definitely be using again and recommend to family and friends.
My search for a flight was made easy through Flighthub. First I was looking for value for my money and convenience. Given my destination and dates Flighthub provided the details with a price-saving alternative. Through filtering I was able to narrow my choice to time and length of flight. Personally I would prefer the 24-hour clock instead of am and pm which are easier to mix up. The purchase is straight forward including insurance, hotel and car possibilities. Confirmation and e-mail ticketing gives a secure purchase experience.
From the business
Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi David,
Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.
Kind wishes,
FlightHub Team