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Flighthub Reviews Summary
Flighthub has a rating of 2.2 stars from 5,071 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 225th among Plane Tickets sites.
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My biggest things to review has nothing to do with your service. It's mostly the airline I travelled with. I'm not being rude about but at what point will airlines make a limit on the weight of some passengers. I. E two seats for someone over 300 pounds. I was flying across Canada from Alberta to Prince Edward Island. On two of the flights I was stuff jammed against the aisle and wall. I'm not a rude guy but at what point do they take the comfort of the other passengers into affect. I was absolutely uncomfortable the entire flight having someone pushed against me with their stomach over top of the arm rest. I couldn't even sit up straight and for how long of a flight it was horrible. I know it's out of your guys hands but, something has to be done about tris issue
Cheap flights are here. I always check the prices and when ever i compare only flight hub has cheapest deal.
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It is our pleasure and an honour to provide travel products and services that our customers value and appreciate!
Kind Regards,
FlightHub Team
Excellent. All went well. Tickets, flights, service made an enjoyable trip. Would use your service again. Thanks and take care.
Good day,
Thank you for your message and your feedback.
It is our pleasure and an honour to provide travel products and services that our customers value and appreciate!
Kind Regards,
FlightHub Team
Website easy to access and flight deals are better than other website. Flight connections are reasonable. One time I call the customer service they were very friendly and help me to get the flight due to some booking issues.
Good day,
Thank you for your message and your feedback.
It is our pleasure and an honour to provide travel products and services that our customers value and appreciate!
Kind Regards,
FlightHub Team
Very bad agency with the worst customer service. I have been waiting for a refund since May of this year and it is now Nov. Whenever I call, I am "disconnected" half the time. They insist on a call back number, but i have never received a call back or email. When I am lucky enough to speak with someone, they always try to get you off the phone by saying it is the airline or my financial institution that is the issue. I have already called both and I know the money has been refunded to flighthub but they will not release it. The supervisors say they will look into the matter just to remove you from the call, but there is never a follow up
It's ok, I was able to purchase my flight for a good amount. So thank you. I think it's ridiculous to have to write 100 characters to submit the review.
Good day,
Thank you for your message and your feedback.
It is our pleasure and an honour to provide travel products and services that our customers value and appreciate!
Kind Regards,
FlightHub Team
It was fairly easy site to use in purchasing the flights I needed for a last minute trip for myself and a friend.
Good day,
Thank you for your message and your feedback.
It is our pleasure and an honour to provide travel products and services that our customers value and appreciate!
Kind Regards,
FlightHub Team
Overall it is good. However you need to improve on your cancellation policies, costs and options for the travellers.
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Our customer comments and suggestions are valued!
In an effort to provide better on-line travel products and services, your comments will be escalated to our Executive Team for future considerations.
Thank you once again for your feedback.
Kind Regards,
FlightHub Team
It was a pleasure to fly with a crew that took care of my special need and giving me a good feeling and not a burden.
Good day,
Thank you for your message and your feedback.
It is our pleasure and an honour to provide travel products and services that our customers value and appreciate!
Kind Regards,
FlightHub Team
The staff was super helpful and courteous, on some instances they went above and beyond to make our travels very enjoyable.
Good day,
Thank you for your message and your feedback.
It is our pleasure and an honour to provide travel products and services that our customers value and appreciate!
Kind Regards,
FlightHub Team
I always go threw flight hub and I haven't had any issues that's why I keep coming back they r a lot better than the other sites
Good day,
Thank you for your message and your feedback.
It is our pleasure and an honour to provide travel products and services that our customers value and appreciate!
Kind Regards,
FlightHub Team
Awsome with the flex dates option able to find best deals every time I book a flight. Booking connectining flights with few days stop overs does not cost more!
Good day,
Thank you for your message and your feedback.
It is our pleasure and an honour to provide travel products and services that our customers value and appreciate!
Kind Regards,
FlightHub Team
This is the third time I have booked the ticket through them, I have got the ticket for the reasonable price and service is pretty amazing.
Good day,
Thank you for your message and your feedback.
It is our pleasure and an honour to provide travel products and services that our customers value and appreciate!
Kind Regards,
FlightHub Team
Reservation went well. Prices were as advertised. Review my flights was very easy. A reminder was added to my calendar.
Good day,
Thank you for your message and your feedback.
It is our pleasure and an honour to provide travel products and services that our customers value and appreciate!
Kind Regards,
FlightHub Team
I was a little skeptical buying off this website for flights to Hawaii because they were so cheap, but once I received my confirmation email for my tickets it was smooth sailing from there! Would recommend to a friend and use it again in the future!
Good day,
Thank you for your message and your feedback.
It is our pleasure and an honour to provide travel products and services that our customers value and appreciate!
Kind Regards,
FlightHub Team
Great site. Great deals. Best customer
Service. Used it many times. Loving the experience. Will use it for rest of our trips. My family also use it. Recomended to many of my friends
Good day,
Thank you for your message and your feedback.
It is our pleasure and an honour to provide travel products and services that our customers value and appreciate!
Kind Regards,
FlightHub Team
Great service from your customer service rep and done in a timely manner. Would recommend this site to others and would use again
Good day,
Thank you for your message and your feedback.
It is our pleasure and an honour to provide travel products and services that our customers value and appreciate!
Kind Regards,
FlightHub Team
This survey comes 10 months after my trip, just that fact gives a certain impression of the company, no? How much useful feedback can be given so far down the road is pretty unimpressive.
Good day,
Thank you for your message!
Our customer comments and suggestions are valued!
In an effort to provide better on-line travel products and services, your comments will be escalated to our Executive Team for future considerations.
Thank you once again for your feedback.
Kind Regards,
FlightHub Team
There is absolutely no value in using Flight Hub. You lose the 24 hour free cancellation protections provided by law when you book through Flight Hub. The customer service is horrible. I lost the full value of two flights because I made a mistake with the time that I noticed within an hour of booking. Normally if it was direct with the airline (or even through Orbitz or Kayak) I'd receive the full value of my flight back. Not with flight hub, even though I got the airline to cancel my flight so that flight hub had nothing to do, they would not void the charge as a one time courtesy. Their site offers no additional features or functionality, just less service and less protections by law since they aren't an airline carrier.
Good day,
Thank you for your message and your feedback.
Unfortunately, standard airline fare rules apply which includes that tickets are non-refundable and non-transferable and is mentioned in the terms and conditions which must be agreed upon prior by our customers in order to complete their bookings.
We apologize for any inconvenience you experienced with your travel plans.
Kind Regards,
FlightHub Team
I had a great experience booking through flighthub. Not only was my flight cheaper but it was also super easy to get booked and I had no issues the day of my flights! I will be using this site again!
Good day,
Thank you for your message and your feedback.
It is our pleasure and an honour to provide travel products and services that our customers value and appreciate!
Kind Regards,
FlightHub Team
From the business
Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your message.
Our customer comments and suggestions are valued!
In an effort to provide better on-line travel products and services, your comments will be escalated to our Executive Team for future considerations.
Thank you once again for your feedback.
Kind Regards,
FlightHub Team