business logo of FlexShopper

FlexShopperReviews 789

2.8

From the business

FlexShopper provides a flexible and easy way for you to get the furniture, electronics, appliances and other popular brand name goods with affordable, weekly payments.


flexshopper.com
Founded in 2013
+64
How would you rate FlexShopper?
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FlexShopper Reviews Summary

FlexShopper has a rating of 2.8 stars from 789 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlexShopper most frequently mention bank account, next day and credit card. FlexShopper ranks 21st among Marketplace sites.

service
196
value
176
shipping
151
returns
110
quality
155
This company responds to reviews on average within 2 days
Texas
5 reviews
12 helpful votes
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AWESOME
January 24, 2020

I luv me some flexshopper, affordable interest if u can't payoff your product in the 90 day term. I luv dealing with them, I've been a flex shopper for at least 8 years. My credit is great with them, I've always made my payments on time. They have shown there appreciation, by increasing my credit limit to $3000. 00. Thanx flexshopper, yes I definitely recommend this company to everyone.

Date of experience: January 23, 2020
District of Columbia
1 review
0 helpful votes
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Customers service
January 24, 2020

Very friendly always have a answer for what I ask always ask how my day is going and always fix whatever I have

Date of experience: January 23, 2020
Illinois
1 review
0 helpful votes
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Flexshopper was a huge help when it came to Christmas for my family. They have a wide variety of items to shop. After purchasing our items we ran into some financial difficulties but they were wonderful when it came to managing my payments. Thanks to Cynthia for her help and not making me feel embarrassed about running into our financial difficulties.

Date of experience: January 23, 2020
Arkansas
1 review
0 helpful votes
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So convenient!
January 24, 2020

I'm now the proud owner of an a6400 camera lol. Paid my item off within 3 months, and ready for my next. Their customer service reps are so helpful and they covered all of my concerns. I'm going to be a long time customer.

Date of experience: January 23, 2020
Florida
1 review
1 helpful vote
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Customer service
January 22, 2020

Customer service could be a little bit better as far as the tone of the interaction. Overall a descent site to use to buy now pay later for items. Their payment options could be alot more flexible though.

Date of experience: January 22, 2020
Oregon
1 review
0 helpful votes
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Great Service
January 22, 2020

Great customer service, very professional and always helpful staff! Will recomend using their service at any time.

Date of experience: January 22, 2020
Massachusetts
1 review
0 helpful votes
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Canceling a product
January 22, 2020

Joyce Toussaint your awesome! Thank you for all your help on the phone canceling that 2nd fridge I ordered by accident. You are the best! You went above and beyond!

Date of experience: January 22, 2020
Kentucky
1 review
0 helpful votes
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Awesome sause!
January 22, 2020

They were very helpful every step of the way when it came to my leasing and kept up with me in my times of need!

Date of experience: January 22, 2020
Germany
1 review
11 helpful votes
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Outstanding
January 21, 2020

Best phone conversation with the billing department representative helped me out big time. I was in a bad jam at tire kingdom and had no money to get all 3 flat tires replaced talk about rotten luck lol
But I was introduced to flex tire it really saved my rear end a d my new aviation job that I started on monday thank you flex tire app

Date of experience: January 21, 2020
Texas
1 review
0 helpful votes
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IPad Cover Return
January 21, 2020

Very helpful and polite... so friendly... made my dreaded return issue a breeze! Ordered the wrong iPad cover and they made it so easy to return and reorder the correct case.

Date of experience: January 21, 2020
Georgia
2 reviews
12 helpful votes
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I ordered a King Size Mattress from Walmart.com and received a box of chains instead. I called flex shopper and they jumped right on it and started investigating the matter. My rep's name was Linda and she was so helpful. I have bought several items and never had this problem. Even though my item didnt come, my customer service with flex shopper was great.

Date of experience: January 21, 2020
North Carolina
1 review
0 helpful votes
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Great Customer Service
January 21, 2020

I needed to reach out to customer service regarding a bill that was past due. Not only was it less than I'd first expected, but I wasn't charged extra for it being late. The customer service worker I spoke with was Edrick and he was able to assist me quickly and in a very friendly manner.

Date of experience: January 21, 2020
Florida
1 review
0 helpful votes
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Great customer service
January 21, 2020

Representative was very professional and courteous. I would readily do business with this company again.

Date of experience: January 21, 2020
Texas
2 reviews
0 helpful votes
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Customer Representative was very easy to talk to and clear in communication. Was able to help with situation.

Date of experience: January 20, 2020
Tennessee
1 review
0 helpful votes
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Awesome service
January 20, 2020

Ive been using flexshopper for 3 years now and they never disappoint. I'm actually currently looking to purchase a very expensive guitar with their service. Today I had the oleasure of soeakong with Joyce in customer service, who not only took care of any issues I had, she went ahead and hekped research a shop flexshopper works with to find my next purchase. Sure you end up paying more if you pass the 90 day same as cash feature, but this company opens doors to those who would otherwise not be able to male a purchase at all.

Date of experience: January 20, 2020
Arizona
1 review
0 helpful votes
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Cynthia
January 20, 2020

I called to inform them of when I could make a payment. Cynthia helped me out greatly. She was so kind, understanding and wonderful! I've never had a better experience.

Date of experience: January 20, 2020
Germany
1 review
0 helpful votes
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Awesome
January 20, 2020

Took care of my me right away! Felt welcomed when asked all my questions. Very friendly, professional, and very polite!

Date of experience: January 20, 2020
Georgia
1 review
0 helpful votes
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Porsha was very helpful. She was patient and answered my questions. She was also friendly. Great customer service!

Date of experience: January 20, 2020
New York
1 review
0 helpful votes
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Greg when above and beyond customer service he answered all my questions and concerns I could ask for more.

Date of experience: January 20, 2020
Florida
1 review
0 helpful votes
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Great Service!
January 20, 2020

Edric assisted me today, he was very plesant & helpful. My trsnsaction with Flexshopper has been extremely pleasant & smooth from beginning to end. Where can you go and pick out your item of choice & pay only a $50 fee and 100 days same as cash... no where else. Your buying items over time, get the items shipped quickly and make biweekly, monthly or weekly payments. Best service and process ever! Forget Fingerhut, Rent a centers & traditional layaway! Flexshopper is the bomb!

Date of experience: January 20, 2020