business logo of FlexShopper

FlexShopper

Overview

FlexShopper has a rating of 3.8 stars from 788 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlexShopper most frequently mention customer service, cynthia rodriguez and billing department. FlexShopper ranks 10th among Marketplace sites.

service
195
value
175
shipping
151
returns
111
quality
155
This company responds to reviews on average within 7 days
+63
How would you rate FlexShopper?
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Florida
1 review
0 helpful votes
Follow Dakota G.
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Don't go to other leasing companies, go to FlexShopper. Aaron's and other places like that are jokes, when you buy from them it's usually used stuff, the selection is HORRIBLE, and theirs always some kind of catch and fine print. NOT AT FLEX SHOPPER! I literally placed one order in the morning and it was ready for pickup at BEST BUY in a few hours. I'm not being paid or forced to write this review and I'm not sponsored or anything, I just felt like they deserved credit for all they've done for me. I like honest straight forward people. And customer service is FANTASTIC, they really hired some great people. Greg is the rep that I'm currently working with for some personal issues and they are in the top 3 of most understanding and helpful companies. They WILL work with you. I cannot praise Greg enough, I really appreciate all his help and I hope his superiors see this because he deserves a raise for sure! PLEASE if you need to do lease to own purchases GO TO FLEX SHOPPER! You won't regret it!

Date of experience: May 28, 2020
California
1 review
2 helpful votes
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Horrible
February 22, 2019

They took more than $400 from my bank account out of nowhere! I hope they get sued for unfair business practices.

Date of experience: February 22, 2019
Alabama
1 review
0 helpful votes
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Customer service
September 23, 2020

Greg was awesome in helping me get my payment information transferred and sorted out. Made sure everything was taken care of!

Date of experience: September 23, 2020
Michigan
1 review
1 helpful vote
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Avoid. Bad experiences mount up. Lack of tracking info and packages take months to arrive and they make you pay double

Date of experience: January 29, 2021
Florida
2 reviews
0 helpful votes
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This program was very easy to get and payments are great. Love the product i got. Waiting to receive it.

Date of experience: December 1, 2021
Michigan
1 review
0 helpful votes
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Never had an issue whenever I contacted customer service e they resolved any issues quickly! Thanks for the great service!

Date of experience: July 16, 2021
Georgia
1 review
0 helpful votes
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Greg was awesome
January 27, 2020

As always these guys are really helpful. Ask for Greg by name if you want great service and great advice.

Date of experience: January 27, 2020
Texas
3 reviews
1 helpful vote
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Great customer service
December 15, 2020

Spoken with Cynthia today. Wow! She was so helpful and pleasant. I love when I get great ppl who like what they're doing. Thank you Cynthia! U rock

Date of experience: December 15, 2020
New York
1 review
0 helpful votes
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Friendly service
April 27, 2021

Chris was friendly and explained in a professional manner what was going on with my car I will be back great people at mavis in Johnstown ny

Date of experience: April 26, 2021
Georgia
1 review
0 helpful votes
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Buyer beware
December 16, 2020

I bought a generator from Flex Shopper and it does not run they are making me send it back beware of this company they will screw you

Date of experience: December 16, 2020
Florida
1 review
0 helpful votes
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Great people always helpful when I call. Never had an issue. Fast and friendly. Will use again when needed

Date of experience: January 16, 2020
New York
1 review
0 helpful votes
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Greg when above and beyond customer service he answered all my questions and concerns I could ask for more.

Date of experience: January 20, 2020
Connecticut
1 review
0 helpful votes
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Called to make a change to billing information. Cynthia not only handled the issue professionally but also with care.

Date of experience: August 21, 2020
Texas
1 review
0 helpful votes
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Quick Response!
September 10, 2020

Always quick responses to any questions regarding my account. Very pleasant to deal with the staff at FlexShopper. Thanks!

Date of experience: September 9, 2020
Louisiana
1 review
0 helpful votes
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Fast
May 20, 2021

I got approved for what I needed to get all repairs done with a low payment thank you for being so convenient simple easy and fast

Date of experience: May 20, 2021
Florida
1 review
0 helpful votes
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Cancellation
August 26, 2020

Greg was awesome, he told me the different services flex shopper offer. Thank you Greg for putting a smile on my face and giving me satisfaction.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Cynthia Rodriguez
August 10, 2020

She was very polite and helpful. Keep up the good work. She made sure everything i needed was done. Will be doing more business with you

Date of experience: August 10, 2020
Georgia
1 review
0 helpful votes
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Rip off took more money than they supposed to, holding for hours for a refund. Truly unacceptable run..

Date of experience: January 14, 2022
T-Flex F. FlexShopper Rep
over a year old

Hello Janice,
We are sorry to hear about this matter, we would like to address and review this incident. Please contact our Billing Department via phone at (855) 353-9289 press 1 and a representative will review this matter. If you prefer to provide your email address and phone number in a private direct message for assistance as well.

Michigan
1 review
0 helpful votes
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My customer service representative rock she made the process easy for me and made great suggestions thank you

Date of experience: November 11, 2020
West Virginia
1 review
0 helpful votes
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Friendly/ Professional
January 16, 2020

Very helpful and informative while willing to meet the customers needs. I appreciate the service agent's friendly manner.

Date of experience: January 15, 2020