FlexShopper has a rating of 3.8 stars from 788 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlexShopper most frequently mention customer service, cynthia rodriguez and billing department. FlexShopper ranks 10th among Marketplace sites.
Don't go to other leasing companies, go to FlexShopper. Aaron's and other places like that are jokes, when you buy from them it's usually used stuff, the selection is HORRIBLE, and theirs always some kind of catch and fine print. NOT AT FLEX SHOPPER! I literally placed one order in the morning and it was ready for pickup at BEST BUY in a few hours. I'm not being paid or forced to write this review and I'm not sponsored or anything, I just felt like they deserved credit for all they've done for me. I like honest straight forward people. And customer service is FANTASTIC, they really hired some great people. Greg is the rep that I'm currently working with for some personal issues and they are in the top 3 of most understanding and helpful companies. They WILL work with you. I cannot praise Greg enough, I really appreciate all his help and I hope his superiors see this because he deserves a raise for sure! PLEASE if you need to do lease to own purchases GO TO FLEX SHOPPER! You won't regret it!
They took more than $400 from my bank account out of nowhere! I hope they get sued for unfair business practices.
Greg was awesome in helping me get my payment information transferred and sorted out. Made sure everything was taken care of!
Avoid. Bad experiences mount up. Lack of tracking info and packages take months to arrive and they make you pay double
Never had an issue whenever I contacted customer service e they resolved any issues quickly! Thanks for the great service!
As always these guys are really helpful. Ask for Greg by name if you want great service and great advice.
Spoken with Cynthia today. Wow! She was so helpful and pleasant. I love when I get great ppl who like what they're doing. Thank you Cynthia! U rock
Chris was friendly and explained in a professional manner what was going on with my car I will be back great people at mavis in Johnstown ny
I bought a generator from Flex Shopper and it does not run they are making me send it back beware of this company they will screw you
Great people always helpful when I call. Never had an issue. Fast and friendly. Will use again when needed
Greg when above and beyond customer service he answered all my questions and concerns I could ask for more.
Called to make a change to billing information. Cynthia not only handled the issue professionally but also with care.
Always quick responses to any questions regarding my account. Very pleasant to deal with the staff at FlexShopper. Thanks!
Greg was awesome, he told me the different services flex shopper offer. Thank you Greg for putting a smile on my face and giving me satisfaction.
She was very polite and helpful. Keep up the good work. She made sure everything i needed was done. Will be doing more business with you
Rip off took more money than they supposed to, holding for hours for a refund. Truly unacceptable run..
My customer service representative rock she made the process easy for me and made great suggestions thank you
Very helpful and informative while willing to meet the customers needs. I appreciate the service agent's friendly manner.
Answer: Yes they are. They fucking suck, don't ever buy from them.
Answer: Yes, this option is available on every lease! Our rates vary from state to state as well so a year lease may not always mean double!
Answer: That's a great question, Melissa. Yes! We lease brand new items to you. You can also lease refurbished, re-certified and some used items if you choose to do this. We hope this helps and happy shopping!
Answer: I place my order all happy. Then after receiving my confirmation I went online to look at the reviews of the company and to my surprise I was very disappointed at all the reviews and people complaining about not getting their packages and things like that.So I called and asked to cancel my order they said that the order has already been sent in. And "they sent a request to cancel the order" and if the order gets delivered to my house they told me to reject the package so the person sending it can send it back to flex shopper. Pretty much like every story is on here. But this is where it gets interesting... upon reviewing the contract. Besides all of the extreme interest rates at the very very bottom there's a document which entitles you to cancel your order within three days of the initial purchase. That's funny because over the phone they had told me that the cancellation request might take up to three days. So this is where it got even more weird, I was so infuriated I YELLED at them. I even said "the contract states I have three days to cancel the order, what games are you trying to play?" they still told me i was stuck. I threatened them. And then with in a few minutes they took my order off, so they can process the cancellation right away they were just trying to get me to get it delivered and at that point I would be stuck with everything. DONT BUY FROM A COMPANY THAT WONT LET YOUR RETURN YOUR PRODUCTS. READ THE AGREEMENT!
Answer: JoAnn you are obviously an idiot and CANNOT read. You have to look deeper into the statement you idiot. This person doesn't want to get caught up in a scheme of not getting what is paid for, broken merchandise, or late delivery. This person is basically asking if this company is legit and if all the negative comments are just hope you idiot.
Answer: Once item is ready for pick up, you will be emailed or it be displayed on your dashboard when you log in to your account.
Hello Janice,
We are sorry to hear about this matter, we would like to address and review this incident. Please contact our Billing Department via phone at (855) 353-9289 press 1 and a representative will review this matter. If you prefer to provide your email address and phone number in a private direct message for assistance as well.