Overview
FlexShopper has a rating of 3.8 stars from 788 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlexShopper most frequently mention customer service, cynthia rodriguez and billing department. FlexShopper ranks 10th among Marketplace sites.
Had to update my debit card on file. Very friendly customer service. Took care of everything very professionally.
They say they can approve anyone as long you got a job and vailid checking acct and been on our job for 5 years and no neg on my checking acct. They got my info and my checking acct and then say the cant approve you. When they said rent to own crock of crap. RUN RUN RUN DONT MESS WITH THIS PLACE
Elfy in customer service has assisted me on two occasions with a completion of a lease. She is a complete asset to the FlexShopper team.
I had an item. That went elsewhere. It's being looked at by. Supplier. I got a new one coming in the mail in 3 days
They were very helpful every step of the way when it came to my leasing and kept up with me in my times of need!
Cynthia was very helpful. Present it to me all my alternatives of payment and even processed a increase of expending amount. I am very pleased.
Make my family happy and I'm out with stress for the season this year I am no qualify I don't know why
Flex shopper gives you the options To Be able to Purchase with no cash or credit up front And you can arrange how you would like your payments plans to be later.
P. S "CYNTHIA": WAS ALOT OF HELP.
Tried to pay after I fell behind due to income lost. Representatives we're no help. Next thing I know it's in my credit. WHEN I WOULD HAVE PAID IT OFF!
Don't buy anything from flex shopper because they will rape you off. I paid more than the phone cost they are scammers don't buy anyting save your self. Don't ever ever ever buy anythink this people they say a lot things that are not true. BUY FROM AMAZON INSTATED OF BUYTHING THE FLEXSHOPPER.
Don't do it! I had a issue with my card and a payment didn't go through, I called them and told them I would be getting a new card but I just received a replacement with the same numbers, instead of calling I just allowed the regular charge to come through... oh they definitely charged the regular payment but KEPT CHARGING! They took atleast 200 and kept charging until it started declining. Ofcourse I called FURIOUS. They told me because I didn't call with the new card information they sent my account the a different department and I was charged for everything I owe. My question was, why wasn't I informed? And I also stated the OBVIOUS... clearly my card information didn't change because you have my money... so I want a refund for the extra charges. He refused to give me one. So I blocked them from being able to charge my account. I gave them an account I don't get paid on to control what they can take. It's sad I had to do so but I do not trust the company what so ever. If your a customer I suggest you do the same. The moment I can pay this completely off I will and I do not recommend this company to anyone! Horrible.
Awesome customer service. Very friendly. Outstanding job very helpful tremendous staff and crew keep it up! Thanks
Great customer service, took care my needs and wants in a professional matter with time and patience
Cynthia was awesome. Great customer service!
Was very friendly and helped me with exactly what I needed!
Nice line of credit. Great product selection. Easy management of payment's. Terrific, knowledgeable, & friendly support staff.
Very helpful in getting account current after our CC had expired. Account manager was informative and friendly.
The customer service agents are very helpful. They always let me know the balance of what I have left to pay of my purchases.
I really love the products and they are so easy to deal with! Great place to rent to own from! Very pleased over all!
I spoke to both Greg and Demarcus on two separate occasions this week. They both were extremely helpful in getting my issues resolved quickly.
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for providing your feedback and letting us know about this issue, Emerald. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (855) 353-9289 option 1 and we'd be happy to help you out. Mention this review and ask to speak to a manager. We will also try to reach out to you based on the information provided.
Thank you,
FlexShopper