Overview
FlexShopper has a rating of 3.8 stars from 788 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlexShopper most frequently mention customer service, cynthia rodriguez and billing department. FlexShopper ranks 10th among Marketplace sites.
Had an easy process of canceling a few items to order something new! Been using flex shopper for over a year now and love it!
These guys are great. I had a littlw problem with an order and they bent over backwards to fix it for me. Kudos to Greg!
Your representative Melissa Manis was really helpful. I talked to her a few days prior and she remembered my situation that was nice.
Fast service great customer Service. Answer all my questions. Politeness on the phone. Couldn't ask for a better experience will use again
CYNTHIA was very helpful. Ty went out of her way to make me smile. She also helped me with my husband acount.
Cedric Lejeste was very quick to answer the phone and I had no issues getting my new billing information across to him.
I place my order all happy. Then after receiving my confirmation I went online to look at the reviews of the company and to my surprise I was very disappointed at all the reviews and people complaining about not getting their packages and things like that.So I called and asked to cancel my order they said that the order has already been sent in. And "they sent a request to cancel the order" and if the order gets delivered to my house they told me to reject the package so the person sending it can send it back to flex shopper. Pretty much like every story is on here. But this is where it gets interesting... upon reviewing the contract. Besides all of the extreme interest rates at the very very bottom there's a document which entitles you to cancel your order within three days of the initial purchase. That's funny because over the phone they had told me that the cancellation request might take up to three days. So this is where it got even more weird, I was so infuriated I YELLED at them. I even said "the contract states I have three days to cancel the order, what games are you trying to play?" they still told me i was stuck. I threatened them. And then with in a few minutes they took my order off, so they can process the cancellation right away they were just trying to get me to get it delivered and at that point I would be stuck with everything. DONT BUY FROM A COMPANY THAT WONT LET YOUR RETURN YOUR PRODUCTS. READ THE AGREEMENT!
Absolutely horrible it takes more than a hour to authorize payment to my mechanic the repairs took less time absolutely ridiculous
I WOULD DEFINITELY NOT RECOMMEND THIS COMPANY TO ANYONE
IN MY CASE THEY ARE STILL TELLING MY BALANCE IS THE SAME AFTER THEY TAKING MONEY OUT OF MY ACCOUNT
I Highly recommended FlexShopper, and they a great Customer Service. Product are in good condition and packed very well.
She was very knowledgeable with what was going on and definetly a person who loves assisting people. Great customer service.
Good customer service. Easy to lease... cythina my sale rep... she is very polite and willing to help out
I should have read the reviews on the site and other sites before giving the scam company my account information. Almost all reviews on this site of the company who claims to be flex shopper are all saying the same crap! This company is a scam! They don't ship you the products you order, they steal money straight from your bank account, they break their end of the lease every time with everyone by charging them before the product even arrived! I have screen shots and video proof from my front door camera that the package was never delivered! Even the office manager said it was never delivered! There are reviews saying they have even seen unmarked trucks delivering crap! Oh and if they do deliver it people are saying it never works or is broken! DO NOT GIVE THEM YOUR ACCOUNT INFO AT ALL ITS A SCAM!
FYI they claimed it arrived on the 10th website said the 11th in chat with customer service the 10th is a Thursday not a Friday but again it still didn't arrive
Update: todays date is 2/15/22 the package still never arrived and they are refusing to help or stop payment claiming I have the laptop and I don't. Will be filing police report in the morning and calling usps to verify it was never delivered. They never had a legitimate lease and are stealing money. I currently requested a free consultation with a lawyer who's delt with them before for fraudulent charges. FYI the number they gave me saying it's usps is actually flex shopper. They are litterly the fakes bull $#*! company ever.
Update again lol: 2/16/22 Acting like I didn't file a claim already lol trying to charge me again
Hello Melody, we appreciate your business and apologize for any inconvenience you've experienced. Our
Team is 100% dedicated to your satisfaction and would like to assist in rectifying this matter.
Please contact our office via phone at (855) 353-9289 press 1 and a representative will assist
You or if you prefer to send us a direct message with the email address and phone number
Associated with your lease agreement and we can contact you to assist.
Is a good web not a scam they legit nd. Is safe has good nd nice produt this my 1st time with ive been going througth hard ship with padamic i nned this fo my family ty
Just great customer service. They always have the correct answers to my questions. Always super nice
One of thee best purchasing opportunity given to the consumer and a chance to develop a good credit rapport.
Zero stars! They take when not authorized. They charge more than what told. THIEFS! I've contacted a lawyer!
Hello Juanita,
We are sorry to hear about this issue. Our team is 100% dedicated to your satisfaction. One of our customer service representatives will be happy to investigate further. Please call 855-353-9289 or provide your contact information in a private direct message.
Thank you.
The FlexShopperTeam
I lost my job because of covid and asked them if they could wait on a payment and they did 2 weeks that helped a lot thank you so much carol
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Shaun,
We are sorry to hear about the issue you're having. Our team is 100% dedicated to your satisfaction. One of our customer service representatives will be happy to investigate further. Please call 855-353-9289 or provide your contact information in a private direct message. Thank you.