FlexShopper has a rating of 3.8 stars from 788 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlexShopper most frequently mention customer service, cynthia rodriguez and billing department. FlexShopper ranks 9th among Marketplace sites.
Thank you for making my evening much better Thanks you Good service Good people Goodness all around.
Very patient for computer dummy what a Saint. Would call again. Can't wait for my phone.!
I made a purchase with this company through an Cash America pawnshop, at first I thought was a good idea, I had to constantly call them to make payments, and was making lump sum payments on a product that cost 800.00 at the pawn shop, as I was about to make my final payment, I made a payment of 100.00 and 2 days later they withdrew a weekly payment x 4 and then 2 more weekly payments 2 days later, and when i called they stated I was behind in my payments and all was owed was 75.00, and then I was told that i just missed paying it off in my 90 days period when I didn't even know there was a 90 day same as cash, for this was not advertised nor mentioned in any of my conversations with their employees, yet, they claimed I still owe an addition 799.99, like is this a joke. How when the 90 day same as cash is not even offered on the flyers they had these people presenting to others. Each time I spoke with someone I've always gotten a balance from them and written it down to keep up with my payments. So the last operator I spoke with was rude and had children yelling in the back, ground and pretty much could not, nor cared not to speak to me about this account, for she had and needed to tend to whatever was going on in the background, for her frustration of yelling at me as if I was her issue, the communication for this company is awful, as a consumer I have never felt so financial raped in my life. DO NOT BUY ANYTHING THROUGH THIS COMPANY, THEY WILL STEAL MONEY FROM YOUR BANK ACCOUNTS AT ODD HOURS OF THE DAY AND NIGHT. These people should not be in business, I could not even get a supervisor of this company on the phone, nor would any of the employees at my request transfer me to one or put them on the line, pretty much just ignored me and said that I have to pay the money. Nor can you get on the apps or website to pay on the account to see any information on the account. Just Bad Business all around.
They still owe me a refund from months ago, i wouldn't recommend them to anyone, this is a joke, Do NOT BUY FROM FLEXSHOPPER
Hello Gregory,
We are sorry to hear about the issue you're having. Our team is 100% dedicated to your satisfaction. One of our customer service representatives will be happy to investigate further.
Please call 855-353-9289 or provide your contact information in a private direct message.
Thank you,
The FlexShopper Team
I got laid off from my job and immediately informed flexshopper because I had an account with them I was renting an Xbox One X they said my account would be put on hold until I found another job it took several months for me to find a job however I kept informed with them they said no problem let him know when I would start working out of the blue a few weeks ago they try to take a payment for no reason just put my bank account negative and my bank charged me a fee for that so my bank immediately blocked flexshopper so they can't charge my account again I thought no problem I once again contacted them and told him I was starting job and I would let them know when they could take payments in fact I was going to double up on payments just to get it out of the way I got my first paycheck my very first one and I had $280 in my account couple hours later I had $2 and some change I noticed it was flexshopper they took multiple payments out of my account when I called the bank they said flexshopper attempted to take $405 and it just kept lowering the number until they got something empty in my entire bank account they got the money because they change their name from flexshopper to flexshopper 2 to get around my block that I had put in place the bank was shocked they had to cancel my debit card and issue me a new one now all my bills are having to be put on hold until I can get a refund for $280 is that flexshopper took I called them they did not deny what they did and they Justified it in fact they demanded even more money an Xbox One X cost $500 I ain't been paying Faithfully for several months before laid off and yet somehow they were still trying to collect $405 from me and that still wouldn't have been enough to own it I do not know what the payoff balance is no more but I do know this do not rent from these people they will take every penny out of your account and not care what it does to you they really messed me up this week and they don't even care very rude on the phone blaming me for what they did and like I said you can't even put a block payment because they'll use a different name to get the money let this be a warning to all of you
Flex Shopper does not respect No Solicitation laws; posted a flyer on my door when there is clearly marked NO SOLICITATION signs on the property.
Hello Jeremy G.,
We appreciate you reaching out to us, we are sorry to hear about this matter. We would like to address and review your incident. Please contact our Customer Service Team via phone at (855) 353-9289 a representative will assist you or provide your phone number in a private direct message for assistance as well.
They declined me but it says don't against credit and don't use credit that's a lie what a crock...
I called Flexshopper the lady I spoke to (sorry I forgot your name) was AWESOME! She was so helpful!
WORST CUSTOMER SERVICE I HAVE EVER RECEIVED. NOT HELPFUL. NO DELIVERY. SHIPPING COMPANY REFUSED TO DELIVER.
Cynthia was so fabulous, friendly, and helpful! You need all employees like her in your company!
Recibí un trato muy profesional y amable, sobre todo por parte de la encantadora Cynthia.
Me ayudaron con la compra de los neumáticos de mi vehículo sin excesivo papeleo, les envié el estimado de la compra preparado por el taller y enseguida me aprobaron el préstamo, por lo que no dudo en recomendar ampliamente a esta compañía y su gran equipo de gente.
Gracias!
Flexshopper, excelente oportunidad.
Tenia problemas para realizar los pagos. Llame y me atendieron rápido, me ayudó la sra. Elsy, excelente servicio, excelente atención, logrando solucionar. De verdad excelente servicio le doy 20 estrellas.
Me atendió súper bien la mejor q me atendió, ase su trabajo súper bien me gusto mucho como me atendió y me oriento mucho en lo q yo necesitaba
Servicio al cliente los mejores,
Busca lo mejor para su hogar, deje que FlexShoper entre en su hogar con precios accesibles..
I read a lot of reviews, some good, some bad. I was hesitant to make my order. My first experience was flawless. Zero complaints. Just made my second purchase, and I'm confident in that as well. Flex really saved me in pinch. I highly recommend, and will continue using myself. Thank you!
Placed my order on Jan 6th, picked up my new 9 pro XL in store the 14th. Some times things just take time. I'm good with that. No complaints. Read a lot of negative reviews, had none of those issues. Will be using again. Thank you!
Answer: Yes they are. They fucking suck, don't ever buy from them.
Answer: Yes, this option is available on every lease! Our rates vary from state to state as well so a year lease may not always mean double!
Answer: That's a great question, Melissa. Yes! We lease brand new items to you. You can also lease refurbished, re-certified and some used items if you choose to do this. We hope this helps and happy shopping!
Answer: I place my order all happy. Then after receiving my confirmation I went online to look at the reviews of the company and to my surprise I was very disappointed at all the reviews and people complaining about not getting their packages and things like that.So I called and asked to cancel my order they said that the order has already been sent in. And "they sent a request to cancel the order" and if the order gets delivered to my house they told me to reject the package so the person sending it can send it back to flex shopper. Pretty much like every story is on here. But this is where it gets interesting... upon reviewing the contract. Besides all of the extreme interest rates at the very very bottom there's a document which entitles you to cancel your order within three days of the initial purchase. That's funny because over the phone they had told me that the cancellation request might take up to three days. So this is where it got even more weird, I was so infuriated I YELLED at them. I even said "the contract states I have three days to cancel the order, what games are you trying to play?" they still told me i was stuck. I threatened them. And then with in a few minutes they took my order off, so they can process the cancellation right away they were just trying to get me to get it delivered and at that point I would be stuck with everything. DONT BUY FROM A COMPANY THAT WONT LET YOUR RETURN YOUR PRODUCTS. READ THE AGREEMENT!
Answer: JoAnn you are obviously an idiot and CANNOT read. You have to look deeper into the statement you idiot. This person doesn't want to get caught up in a scheme of not getting what is paid for, broken merchandise, or late delivery. This person is basically asking if this company is legit and if all the negative comments are just hope you idiot.
Answer: Once item is ready for pick up, you will be emailed or it be displayed on your dashboard when you log in to your account.
Hello Zoyia, We apologize for your recent experience at FlexShopper. We attempted to reach you several times via phone and email to resolve this matter but, we have been unsuccessful. We ask that you contact us via email at resolutions@flexshopper.com or call our Customer Service Department at (855) 353-9289. Thank you.