Overview
FlexShopper has a rating of 3.8 stars from 788 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlexShopper most frequently mention customer service, cynthia rodriguez and billing department. FlexShopper ranks 9th among Marketplace sites.
It's a rent to own service with great service and great prices I've been a customer for a few years now and I'll always rent from here
Cynthia was very enthusiastic and eager to resolve my billing payments. She was a joy to speak with. I was able to resolve everything very quickly.
Had an issue with an order and the customer service agent was polite, professional, and took care of the issue promptly.
Customer Representative was very easy to talk to and clear in communication. Was able to help with situation.
Very friendly always have a answer for what I ask always ask how my day is going and always fix whatever I have
I was having issues with my payment schedule and Greg was excellent! He was helpful and patient. He got my account right!
I was very satisfied with the knowledge and service. And he was very friendly. I would recommend flex to everyone
Friendly and helpful customer service! Helped me out right away. Answered all my questions and helped me out very quickly.
Cynthia was so awesome in answering all my account questions. She was quick and efficient and was easy to talk to!
Cynthia was awesome she was very quick and helpful to pay off my account. Quick and very polite to thank you
The rep was excellent. She followed through with a solution. The turn around time with a response was superb.
My representative extremely helpful and sensitive to my needs and was able to resolve my problem quickly..
Great choices, and fast delivery. The customer service is very good. I like shopping on flexshopper!
It's the hardest thing trying to change my address with this company. Still not successful one year after moving.
Hello Son, address changes are handled by our Verification team and requires additional documentation. For
Privacy and security purposes, please send us a direct message with your email address and phone
Number associated and we will provide you with the necessary information to proceed with your
Request. You can also email verification@flexshopper.com or call (855) 353-9289 and a agent will be glad to
Assist you as well. Thank you for your cooperation.
JB was respectful to my situation and helped me with no problem. I use this company all the time pay for what you want.
Great customer service. Super fast and to the point. I will never shop for these items anywhere else.
Thank you for the positive feedback!
Dominic did an amazing job helping me get a cancellation on my pending item. Absolutely understanding and super helpful!
Awesome! Customer Service
L. Tozer in Returns…. She was very understanding and knowledgeable about the products.
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you reaching out to us. We strive to assist with products and services to satisfy our customer’s needs. Please contact our Billing department via phone at (855) 353-9289 and a representative will address this matter and your concerns. If you prefer, please provide your email address and phone number in a private direct message and an agent can contact you.