business logo of FlexShopper

FlexShopper

Overview

FlexShopper has a rating of 3.8 stars from 788 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlexShopper most frequently mention customer service, cynthia rodriguez and billing department. FlexShopper ranks 9th among Marketplace sites.

service
195
value
175
shipping
151
returns
111
quality
155
This company responds to reviews on average within 7 days
+63
How would you rate FlexShopper?
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Texas
1 review
0 helpful votes
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Easy process
January 17, 2020

It was fast and easy to get approved. Payments are affordable. Customer service is fast you don't have to wait long to talk to someone.

Date of experience: January 15, 2020
California
1 review
0 helpful votes
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Return
April 11, 2021

Overall good service, I wasn't extremely happy. Linda was very supportive to seeing to my needs were met. Great customer service representative.

Date of experience: April 10, 2021
South Dakota
1 review
0 helpful votes
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Sorry business they lie to you and Don't answer any questions won't let you see any lease pay off then ask u to pay a lease off please never again

Date of experience: September 19, 2021
T-Flex F. FlexShopper Rep
over a year old

We appreciate you reaching out to us, we strive to assist with services to satisfy our customer’s needs. We would like to address and review your incident. Please contact our Customer Service Team via phone at (855) 353-9289 a representative will be happy to help you or provide your email address and phone number in a private direct message for assistance as well.

Thank you,
The FlexShopper Team

Arkansas
1 review
0 helpful votes
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Returns
July 28, 2021

The agent was very helpful and explain to me what I needed to do. I would recommend flexshopper to my friends

Date of experience: July 27, 2021
Pennsylvania
1 review
2 helpful votes
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Cynthia was amazing
January 18, 2020

I had an issue with my spending limit, Cynthia explained the issue helped me resolve it and got my limit reinstated.

Date of experience: January 16, 2020
New York
1 review
0 helpful votes
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People are friendly.
October 4, 2021

Thank you for giving me credit. People are polite on the phone. I give you a 10 for greatness. I love.

Date of experience: October 3, 2021
Illinois
1 review
0 helpful votes
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Sabrina, in customer service was helpful, and friendly. She was very patient, and professional and also making sure I was getting taken care of.

Date of experience: May 26, 2020
Delaware
1 review
0 helpful votes
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Flexshopper
December 22, 2020

Customer Service Representative was patient and hardworking and very helpful and kind. I will use flexshopper again

Date of experience: December 22, 2020
Arizona
1 review
0 helpful votes
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Everytime I have called I have had great customer service. Everyone is friendly and very helpful. Shipping is fast and products are high quality.

Date of experience: February 5, 2020
Michigan
1 review
0 helpful votes
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Customer service
September 9, 2020

They were very attentive and helpful! Greg and Candice were great! I had questions about a potential purchase and they walked me through it!

Date of experience: September 8, 2020
Virginia
1 review
0 helpful votes
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Very Pleased
December 9, 2019

I love FlexShopper! Today I got the most amazing and helpful representative. FlexShopper puts the joy back into shopping :D

Date of experience: December 7, 2019
Pennsylvania
1 review
0 helpful votes
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Awesome!
January 18, 2020

It was pleasant and organic experience. She was patient and kind. She also commended me on paying off my loan.

Date of experience: January 17, 2020
Texas
1 review
0 helpful votes
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Best customer Service
September 30, 2021

Called in and my issue was resolved. I am extremely satisfied the Rep was awesome. She was polite and knowledgeable.

Date of experience: September 29, 2021
Texas
1 review
0 helpful votes
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Very good
February 8, 2020

Good at getting u what u want but needs work on giving you the tracking number but good customer service.

Date of experience: February 6, 2020
Ohio
1 review
0 helpful votes
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Great support
February 10, 2020

My checking was hacked and Gregg was awesome at reassuring me that my account was gonna be ok. Thank you

Date of experience: February 10, 2020
New York
1 review
0 helpful votes
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Craig was awesome!
May 14, 2020

Craig fixed my billing issues fast and efficiently! A great and friendly experience. Thank you Craig!

Date of experience: May 13, 2020
Florida
1 review
0 helpful votes
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Easy
February 3, 2021

Every interaction was easy and uncomplicated. Customer service was great and friendly. Pay terms were affordable

Date of experience: February 2, 2021
New York
3 reviews
0 helpful votes
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Thank you Cynthia your the. Best manager very helpful and caring and understanding very pleasant and saving customers time

Date of experience: August 28, 2020
New York
1 review
0 helpful votes
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The representatives were awesome the end of my problems quickly and gave me a future way of handling the problems much easier

Date of experience: January 2, 2021
Massachusetts
1 review
0 helpful votes
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Good customer service
October 30, 2021

The customer service agent was nice and friendly and also patient. I never have a bad experience when I called customer service.

Date of experience: October 28, 2021