FlexShopper has a rating of 3.8 stars from 788 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlexShopper most frequently mention customer service, cynthia rodriguez and billing department. FlexShopper ranks 9th among Marketplace sites.
It was fast and easy to get approved. Payments are affordable. Customer service is fast you don't have to wait long to talk to someone.
Overall good service, I wasn't extremely happy. Linda was very supportive to seeing to my needs were met. Great customer service representative.
Sorry business they lie to you and Don't answer any questions won't let you see any lease pay off then ask u to pay a lease off please never again
I had an issue with my spending limit, Cynthia explained the issue helped me resolve it and got my limit reinstated.
Thank you for giving me credit. People are polite on the phone. I give you a 10 for greatness. I love.
Sabrina, in customer service was helpful, and friendly. She was very patient, and professional and also making sure I was getting taken care of.
Customer Service Representative was patient and hardworking and very helpful and kind. I will use flexshopper again
Everytime I have called I have had great customer service. Everyone is friendly and very helpful. Shipping is fast and products are high quality.
They were very attentive and helpful! Greg and Candice were great! I had questions about a potential purchase and they walked me through it!
I love FlexShopper! Today I got the most amazing and helpful representative. FlexShopper puts the joy back into shopping :D
Called in and my issue was resolved. I am extremely satisfied the Rep was awesome. She was polite and knowledgeable.
My checking was hacked and Gregg was awesome at reassuring me that my account was gonna be ok. Thank you
Craig fixed my billing issues fast and efficiently! A great and friendly experience. Thank you Craig!
Every interaction was easy and uncomplicated. Customer service was great and friendly. Pay terms were affordable
Thank you Cynthia your the. Best manager very helpful and caring and understanding very pleasant and saving customers time
The representatives were awesome the end of my problems quickly and gave me a future way of handling the problems much easier
The customer service agent was nice and friendly and also patient. I never have a bad experience when I called customer service.
Answer: Yes they are. They fucking suck, don't ever buy from them.
Answer: Yes, this option is available on every lease! Our rates vary from state to state as well so a year lease may not always mean double!
Answer: That's a great question, Melissa. Yes! We lease brand new items to you. You can also lease refurbished, re-certified and some used items if you choose to do this. We hope this helps and happy shopping!
Answer: I place my order all happy. Then after receiving my confirmation I went online to look at the reviews of the company and to my surprise I was very disappointed at all the reviews and people complaining about not getting their packages and things like that.So I called and asked to cancel my order they said that the order has already been sent in. And "they sent a request to cancel the order" and if the order gets delivered to my house they told me to reject the package so the person sending it can send it back to flex shopper. Pretty much like every story is on here. But this is where it gets interesting... upon reviewing the contract. Besides all of the extreme interest rates at the very very bottom there's a document which entitles you to cancel your order within three days of the initial purchase. That's funny because over the phone they had told me that the cancellation request might take up to three days. So this is where it got even more weird, I was so infuriated I YELLED at them. I even said "the contract states I have three days to cancel the order, what games are you trying to play?" they still told me i was stuck. I threatened them. And then with in a few minutes they took my order off, so they can process the cancellation right away they were just trying to get me to get it delivered and at that point I would be stuck with everything. DONT BUY FROM A COMPANY THAT WONT LET YOUR RETURN YOUR PRODUCTS. READ THE AGREEMENT!
Answer: JoAnn you are obviously an idiot and CANNOT read. You have to look deeper into the statement you idiot. This person doesn't want to get caught up in a scheme of not getting what is paid for, broken merchandise, or late delivery. This person is basically asking if this company is legit and if all the negative comments are just hope you idiot.
Answer: Once item is ready for pick up, you will be emailed or it be displayed on your dashboard when you log in to your account.
We appreciate you reaching out to us, we strive to assist with services to satisfy our customer’s needs. We would like to address and review your incident. Please contact our Customer Service Team via phone at (855) 353-9289 a representative will be happy to help you or provide your email address and phone number in a private direct message for assistance as well.
Thank you,
The FlexShopper Team