Overview
FlexShopper has a rating of 3.8 stars from 788 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlexShopper most frequently mention customer service, cynthia rodriguez and billing department. FlexShopper ranks 9th among Marketplace sites.
I was purchasing a portable air conditioner and a laptop, the laptop they honor 90 days same as cash but the ac they don't so while I was under the impression both items were 90days same as cash I was making extra payments to have them paid off in 90 days, well I called several times and each time I would get a different story, yes we honor it no we don't finally I said I'm returning it cause I'm not paying over $1,000.00 for a $400.00 unit, I asked if I could get my extra payments back and I knew what they were going to say I just wanted to hear it anyways "NO. BUYERS REMORSE " flexshopper you know what you can do with that, I will never buy from yall again I will post bad reviews everywhere I can. I work in a very large buisness in customer service and I will make sure everyone that walks through my door knows how yall are, I am returning the ac but of course I have to cover the shipping also, when all I did was pick it up at best buy, I hope enough ppl complain to best buy that they drop yall like a hot potatoe. Thanks for nothing but wasting my money and time and extremely poor customer service. Never again.
The gentleman I spoke to was very nice and helped me with my situation. He was very knowledgeable. Thanks
Customer service sucks. Have to wait online for at least and hour. Paying for a product I don't have.
Great products. Fair prices. The contract are straight forward! Shipping was on time and the product was packed properly.
Due COVID-19, I fell behind in payments. Cynthia was extremely helpful and understanding. We reached an arrangement that was all I could ask for!
When they make mistakes on your account they admit it and work with you to correct it. They also have great buying options.
Fixed my car when it was unsafe. Glad it was an option for me. Would use it if I had to again. Thanks.
Linda was extremely helpful, answered all my questions, and a very nice person to talk to. She exceeded my expectations. Thank you Linda!
I spoke with Cynthia who was very helpful and swift with my requests. Cynthia offered available options and current balance information. Nice job!
They will listen to you. The service department is very good and they have agents that are there to help you as needed.
Perfect customer service I got a call from billing I had missed a payment Saturday so they called to bring it current and since I had him on the phone already I had him process another payment.
Can you say outstanding professional and very friendly she was easy to talk with and she Resolve my problem her name was Miss Cynthia thank you Miss Cynthia you rock you are a shining star for today
L shape desk
Sorry I forgot the lady s name but she was amazing ( patient, kind and helpful) the way she help me to find and buy things I was looking for
Excellent help and very resourceful! My rep was amazing. Saved me money and valuable time. Made my day!
Customer service representative was knowledgeable, friendly, and helpful. I've always had excellent customer service when I needed help.
The young lady I talked to on the phone was very good I hope she gets credit for this review good job
Customer service team was great and easy to work with. Gary was knowledgeable and very courteous. Will definitely continue to use them.
Very friendly rep and he helped me quickly and easily. I love my purchase and making payments is hassle-free. I highly recommend!
The guy that helped me changed the stuff I needed done without a problem and got it done. Thank you for that
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
This is great news and w are happy to hear it! Thank you for sharing Lisa!
FlexShopper