FedExReviews 2,891

Fedex has this new walmart contract where some walmarts now have a fedex inside. Well, I went to one recenlty and there is this huge nasty fat pig of a person that looks like hes 1 doughnut away from a diabetic stroke. The dude has crusty skin, dirty finger nails, limps from what I assume gout or diabetic foot death and he always looks like he just woke up with his sloppy hair and clothing. How did they make this fat whale a manager at this fedex is a wonder. This reflects upon the companies values.

We were customer in good standing since 1998. We starting complaining about fraudulent billing. Their answer? Lawyer sent letter closing our account and they doxed our CFO!

FedEx really is one of the worst companies out there! If you are able to ship with anyone else, you really should. Even if the other option cost a little more. The job I work at have been finding other options because we would rather spend more than deal with FedEx!

Delivery suppose to be at my home Thursday changed to Saturday. Saturday was snowing so they said Sunday. At 8 pm Sunday they said Monday. I called customer service to see what is going on and a supervisor said it will be delivered Monday requested from him the reason all he said Monday and that is it Monday there is no need for explanation. So I said I just h as be to shut my mouth and accept the facts he said you said it not me. Great customer service

I have never had a package delivered on time they are lazy can't even put package on my porch couple of times left package by side walk have made lots of complaints also throw packages out of truck had to make driver wait till I inspected packages for damage on a set of $ 2000. 00 dollar wheels

Whenever I've received a package, they are always late. I've received packages from Thailand to California. Their window of delivery is always not correct. ALWAYS. I wish I could give negative. Do not trust them. One of biggest customer has changed to UPS. After that, we can rely on delivery. My brother sent me a package from LA. They promised to be delivered by Monday, just 4 days later. The package didn't arrive til Thursday. Even on Thursday, their window was from 1110am to 225pm. It arrived 5pm. Another pack6ftom California was promised to deliver on Sunday between 1110am to 225pm. When I call the customer service, first call was answered by a computer. Hung up on me. I had to repeatedly say customer service. Then she goes at 8pm. I tried to tap their delivery schedule around 3 times. At 255pm, it still says 225pm. Don't use FedEx. Worst delivery company

Your job is to move a box from point A to point B. Not From point A to point B to point C and D, then several days later back to point B. Seriously ridiculous. I will ask customer service who they ship with before buying from anywhere online in the future. If they use FedEx, I will go somewhere else.

Fedex has lost multiple packages and damaged one of mine. They never take accountability or responsibility. In the off chance you can get through you get we have no clue where you packages are or when they will get there. They are an absolute joke and cost other businesses a lot of money by losing people's packages and they don't even care. I had one of my packages damaged because the driver threw it from her truck into my yard.

They tell you you package, requiring a signature, will be delivered on the 10th. You take off work to be home to sign then at 6:15pm they text you it will be delayed, 6:15pm all day waiting and then it is to be delivered on the 11th and you take off work to be home all day again. A call to FedEx on the 11th at 4:45pm assured me the package will be delivered, the driver will call when he is close. I waited, then I checked the website at 6:20pm to find it is delayed, they didn't even bother to text, I had to log in and see it is delayed myself. Called again and am now waiting for a call back from the distribution center, I'm not counting on it.

Ordered $235 worth of $#*! and they sent them to a whole different address and tried lying about it saying they came to my house and knocked on my door and gave it to me. I've been up since 7:30 (30 mins before opening) it my birthday present from my mom and they didn't seem like they cared at all and only answered the phone once when i called them (4 times i've called) and they were crappy the whole time and oh yeah i still don't have my package. They are the absolute worst and ruined my whole birthday. Hope your satisfied.

They can't deliver to the right place. They customer service sucks. No wonder they not a top favorite for shipping.

FedEx is the worst delivery service EVER they never knock on your door or send a email letting you know your package was delivered just throw your package on the steps and drive off. If you sending anything expensive thru mail your best bet is UPS OR AMAZON! Now I have to wait for them to "INVESTIGATE"

I was waiting from 8:30a when I got home from work until after 2pm for a package that I had to sign for, this was to be the 3rd attempt, when I called the FedEx number the day before and asked if they could drop it off at a FedEx site in Norwood where I live they said I had to have Comcast call them and tell them to send it somewhere else, so I decided I'll just go home after work and wait for it, it was supposed to arrive by 12 pm then I got another message saying there was a delay and it would arrive by 2pm. I was sitting home waiting for it, I live in a condominium and my doorbell never rang to alert me to go to the door and sign for my package instead the drive left a final notice and now my package is to be shipped back to where it came from, there's no excuse for this kind of service. And now what am I supposed to do, I work full time I don't have time to run around to Randolph and pick up a package

Very horrible delivery service. I paid for an overnight priority express $120. I paid for it on a Tues. It was to be picked up and delivered to us on a Friday. We had a family gender reveal planned for the next day. Family coming from out of town, food, photographer etc. it was all ruined by our package not coming. We had to spend hrs and hrs on friday night trying find our package with Fedex on phone. We would explain the whole situation and the rep would sound like a robot and say sorry for that and could never explain where or why we did jot have our package. Some would say due to weather, some would say truck trouble then put on hold and drop the call! Or say transfer to someone else and drop the call! I even went into town to store and she could not find it as she said it was first scanned on Friday afternoon in GA! It was to be at our place by then. So they completely ruined our family reveal. We had to come up with a plan B and wasted the over $450 in products that are now useless. We can not use them and could not get a refund. The package then came on Monday 5 days later! Fedex dishonestly put another label over our priority overnight express label. We have video of us peeling their label back. So they tried make it look like it was on time. They do not let you explain on website and takes forever to get a real person. We were told file a claim. We just got that back that they denied staying we received our package! They do not have common fellow feeling to understand we purchased priority overnight express for a pickup on thurs and deliver on friday. The package was picked up on thurs. The people we made purchase from has proof of that. Where it went from there appears did not leave GA till friday afternoon. Fedex denies that driver must scan package at pick up and someone did not do thier job and package just sat in GA all that time. Noone ever is responsible and fedex may think they are a global company this doesnt matter. But I will no longer ever use them again and I will share my story with everyone. Large companies have gone under by lack of customer service. Then they had the nerve to be calling me every day to try sell me business shipping since I had to make an account. No I dont want that I would of liked my package delivered on time, instead they ruined our family gender reveal and threw out over $575 of our hard earned money right out the window. With fuel and groceries at record highs we cant afford to waste this. We were trying to help throw a nice gender reveal for our kids who have been thru alot.

The idiot driver who delivers to my area cannot read a map or his GPS and keeps delivering my packages to my neighbor!

I have received two packages through fedex in the past week and both times the driver left it outside my garage! I have a front porch and don't live in my garage!

FedEx is absolutely the worst delivery service when compared to USPS and UPS. How is it 2022 and they can't provide a delivery window? How is it that my package was supposed to be delivered yesterday, was home all day and nada. Tracking never updated. How is it that tracking for today still states "out for delivery today, expected arrival before 8pm, currently on a truck", come home and there is a tag on my door stating I missed the deliver. When I call into customer support, they inform me that I can pick up my package at their hub, 40 mins away when there is a Fedex location less than a mile from my house... How is this even acceptable!? Outdated tracking systems, untrained customer service representatives, and a waste of everyone's time. Corporate desperately needs to get with the times, all major logistics companies, USPS, UPS, XPO, DLA, etc all have systems in place to provide customers with 2-3 hour delivery windows.