FedExReviews 2,891

I live in an apartment complex with multiple buildings and units in each building. FedEx dumps all of the packages in our building and they sit there forever. Once in awhile I've been kind and took them to where they are supposed to go. If you want to ensure you get your packages, DO NOT USE FEDEX! PERIOD! I have no clue as to how they are still in business. I will never use them and demand anyone I buy from don't use them or I will buy someplace else. I for the life of me don't know how they are still in business, they should be shut down for fraud, these are not just an isolated incident, this happens all the time! I-d give it a negative rating if I could.

This isn't an exaggeration, probably 70-80% of my packages don't show up on the estimated delivery date. It'll say it's coming Wednesday, then on Wednesday I'll get a notification saying it's been rescheduled to Thursday. It would be sooooo much better if you said it was coming Friday and then it showed up on Thursday. It's way better to under promise and over deliver than over promise and under delivery. I know it's possible to get it right because USPS is on time 95% of the time and sometimes even early. This has been going on for years.

I've had 3 parcels delivered at different times. All were late and broken when they arrived. Terrible!

Worse package delivery experience ever of a laptop. It's happened to disappear for five days and I never got it! I wouldn't give one star if I could have written this review without it. If I can go without ever using FedEx delivery for the rest of my life, I will! Still haven't gotten the laptop. Shown to be sitting in a FedEx freight center this whole time, but disappeared.

Screw you FedEx. You suck more than a vacuum. You should go out of business. Your company is always delivering things late. YOU. SUCK.

So, no one advised that they required a buzzer code for shipment to my condo. Fedex tried 3 times without getting out of their truck to press a button that clearly had my name on it. They claim that it takes too long to scroll for name? But it apparently doesnt take too long to come back twice to try to deliver. If they need buzzer, why didnt driver leave a note of attempted delivery saying "NEED BUZZER"... what a waste of time..

Twice in one day I have had to reschedule a pickup and both times the confirmation numbers given to me could not be found. Customer support is useless. If the person on the line doesn't know what to do, your transferred to someone else. Ridiculous. Very sad such a reputable company has sunk so low they are a bad joke!

I ordered a motorcycle master cylinder rebuild kit, it sat at a regional distribution hub for over a day, was marked as being delivered early, then not delivered early or even on time. As of the writing of this review the package STILL has not moved from the regional distribution hub. Customer service lied to me multiple times stating the package was on the truck for delivery when it still had not moved. Moving forward I will happily pay extra to any other shipping provider to avoid working with an incompetent company who finds in acceptable to not meet their commitments and brazenly lie to their customers faces.

My packages continue to be delivered to my neighbor. I have reported this matter to Fedex numerous times, however, it continues to occur.

I don't have a good experience with FedEx. I had a package that required a signature. I live on the third floor in a condominium. FedEx has such poor communication skills. Apparently, a delivery person knocked on my door and left. I called customer service and they don't want to take the responsibility or pass on my message about making it easier to communicate rather than just knocking on the door, using a phone number or email address to notify or nification.

My package was delivered at the wrong door on the house. I have 3 doors that is on the front of the house but only one has a porch and is covered. You would think the driver would know to put a package at the door that has covering. No instead they put it at the door that has no covering and it was raining. Now a dry clean only dress is messed up because of the laziness of the driver to take 8 more steps to get to the porch. Thanks for messing up a dress.

DO NOT USE FEDEX. AGAIN... they said they attempted to deliver and they DIDN'T. Twice this week I have stayed home waiting for 2 IMPORTANT PACKAGES that I paid top dollar to have delivered as priority. Twice I received a text message saying "they attempted to deliver". & they didn't (as I was home both times). They are the worst freight company I have ever used. I pay for priority door to door service and they deliver to the local collection point that I cannot pick up until the next day. DO NOT USE FEDEX

I have used FedEx exclusively for the last 4 years. I send boxes up north every few months. I have noticed that the clerks in the shipping stores like inside your local Walmart are great about giving out coupons for your NEXT visit. Problem is they do NOT give them to you when you go to ship. I had this happen with "Charlie" at a local store here. And it's happened more than just a few times. This time I sent a complaint into their corporate office and never heard a word. So, I will be changing to UPS. Not that much further away and I have had coupons in the past with them and they did honor them.

It's a shame we as customers cannot choose delivery services.Fed ex is by far the worst out there. Very rude, unprofessional to the point of hostile deliverymen. I cannot use their services anymore as they knock loudly, hostile like when they come and it is at such a bad level that it really is not worth it.

FedEx has constantly lost or delayed may package. If you are a seller like me, and do not want poor reviews, I would stay far away from FedEx. Also the smart post option is possibly the worst service ever!

I SHIP WITH FEDEX FOR OVER 10 YEARS, after i sold an item on eBay, the buyer received the items on Jun 14 all Broken, tracking #*******300 i pay to the buyer so i can get t it back from FedEx, i call FedEx and opened a claim with the help of FedEx representative which hardly spoken English, so after 30 days they denied my claim, i call customer service and spoke with RUDE LADY NAME "ARIEL" she starts to argue with me and said now you need to provide the photos from the box, so i contact the buyer in New York and she said she threw the box away. So again they denied the appeal, I lost $500 on my items and $95 shipping, I'm very disappointed about my loss and i don't know how to recover $600 after this,

If I could, I would rate you with no stars! Why would your drivers purposely leave packages in the rain? The drivers don't even follow directions or ring the doorbell anymore... Why?

At 11:45 today, Saturday, August 6th, 2022, I flagged down a FedEx Driver, Truck Number *******, on Bay Harbour Road in Mooresville, NC. The driver tried to ignore me, but I was able to force him to stop. He was doing at least 45MPH in a neighborhood with a 25MPH speed limit where small children play outside. When he finally stopped, I told him he was going almost, if not twice the speed limit which he did not respond to other than stating, "I'm in a time crunch." I noted to the driver that the neighborhood had already had a dog killed and did not want that to happen to a child. He then rolled up his window constinuing to speed down the road and speeding out on exit.

I'VE BEEN EXPECTING A 2 DAYS EXPRESS DELIVERY PACKAGE and WE'RE GOING ON 5 DAYS AND YET NO PACKAGE WITHOUT A DELIVERY DATE AVAILABLE….
FedEx has a consumer rating of 1.48 stars from 2,000 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about FedEx most frequently mention customer service, next day and delivery date problems. FedEx ranks 238th among Shipping sites….