FedEx

I've never had such slow deliveries. They never update their website for your package. Their dumb customer service is the most awful thing I've ever seen. Never, never, never will I purposely use their service again. It just all around sucks so much, it's disappointing, and embarrassing for them.

I will no longer shop from anyone that uses FedEx. That is the worst company. They never get your order to you or on time! Makes no sense whatsoever. It is always and I mean always late no matter what. They need to be closed down. Horrible and I mean horrible company! They are a joke. They don't care that people depend on them! Not only do they not get anything on time, they deliver it to the wrong address.

Your package is arriving today. Later, "Your package has been delayed for operational reasons. Your package will be delivered." Yep, the dot was theirs. 6 days I have gotten this message. Out for delivery, oops, nah we were just foolin.

UPS is the only way to go. They're never late. By the way, this is out of the Mills River NC Fedex office. They suck.

Everytime I have a package being delivered by Fed Ex it is 4 or 5 days late. This is because rather than reading the address and putting it on the truck for that city they scan the address and it comes up as a different city so they put it on the wrong truck. Just read the damn city that is stated and put it on the truck accordingly. Stop thinking you know better. This has been going on for over a year. It takes me 3 or 4 days of calling Fed Ex and trying to explain this before they realize their mistake. I have no issues with UPS as they caught their mistake the first time and adjusted their issue so it didnt happen again. Perhaps Fed Ex, you could try learning from your mistakes as well and your rating would go up. I will never order through Fed Ex ever. Worst delivery company available.

Apparently, some Fedex Drivers believe they're entitled to behave like disrespectful teenagers when they're actually supposed to be carefully screened, hyper responsible adults. One driver just blocked my driveway and was about to leave his truck there, while he ran in to deliver his package. I asked him to move and instead of apologizing, he decided to play the race card and called me KAREN. He was in the wrong and decided to double down and be especially in the wrong. I snapped a picture of his license and immedialtely lodged a complaint with Fedex. Stay tuned..

I will never use Fed Ex again as they do not want to accept any responsibility for damaging my college textbook. I shipped out a college textbook to Valore books in good condition from Nevada. However, when the book had been received I was notified that the book had severe water damage? I filed a claim with Fed Ex as I also sent the claim forms certified mail. When I had not heard back after 3 weeks I called customer service and had found out that the claim had been denied. It is Magic how a book that was shipped out in good condition ended up with severe water damage. Customer service is getting worse every day as companies do not accept any responsibility and they pass the buck. Neither company is accepting the responsibility for damage. I will not give either company my business again.

This was the first time my fiance and I purchased items from overseas (specifically for our wedding). The shipping of our goods from the USA to NZ was very efficient and everything arrived on time and in one piece. The process of having an account with Bongo Int'l and being able to check where our goods were at, at any point in time was fantastic. Our only concern was the cost of shipping, which we were not aware would be so expensive and to then be taxed in NZ for our goods. Bongo still provided a good service, albeit an expensive one, but we were aware our goods weighted quite heavily. We would use Bongo again but would love to know the rates per weight before agreeing to send to the Bongo addresses provided, so that we could chose not to use if too expensive and find an alternative.

I have literally watched my package go back and forth from city to city. Starts out saying it's in a town very close to me and then ships back to a town 2 hours from me. Twice this has happened. Not sure why it keeps going back and forth! First off it sat in one of their warehouses for 8 days without moving at all! Called customer service... what a joke! All she could say is... Well you know this is the busiest time of year. Not my problem! Tracking keeps going from giving me a date it will be delivered to saying It's on it's way! Have been waiting on this packager since the 6th and hear we are on the 17th. Not using them again if it can be helped.

Fedex is just bad and unreliable the say my package is on the way but it don't get any futher it has been deleyed four times now this is not ok it's disgusting and pathetic they are the worst invented express transportation in the world and I hate them I have been waiting for 3-4 weeks now but it should only take 3 to 5 day... do your job fedex!

You ruined Christmas! I ordered my product Black Friday, and it has sat in your Tampa transit station since 12/12. I have called (hours) of being on the phone... I was promised delivery 12/21 and still no package! I have been hung up on, been placed on hold for ever, promised return phone calls. Finally was told too late oh your package is lost in our station... SORRY FOR YOUR LUCK.

I now have borrowed money, out on Xmas Eve shopping for a replacement at triple the price to make sure Santa arrives for my 10 year old.

Way to go FedEx... I hope you didnt screw your family out of Christmas like you have mine.

I wish I could give you ******* stars. I'm still waiting for my return phone calls. Think I'll die 1st before I receive a call back.

Our FedEx package was mailed 31 Jan with the promise to deliver overnight from TN to VA on 1 Feb. The package finally arrived on the afternoon of 2 Feb. When we pursued a refund, we got an annoying runaround in three phases. The clerk at the origin FedEx office stated we can get our refund by calling their *******339 number. Assistant at the 800- number told us that a refund cannot be given due to a bad weather delay in the delivery. She then told us to go on-line (*******@fedex.com) to dispute. The on-line site was also useless. This was a costly experience. We had to drive to Chesapeake, VA (in one day overnight!) to complete our tasks.

Ever try to change delivery of pkg to a pickup option, like Walgreens? It used to work, but directions on desktop Fedex make no sense. Tried for hour to move around site and do it. Broken links-When u try to proceed to next step there is no link to continue. Web savvy. I am not stupid. Insane process. Does not work. Exhausting.

FedEx refused to refund the shipment.
They didn't deliver the package at the scheduled time so ended up getting the package at the facility.
Customer service gave different reasons why there is a delayed delivery and can't even transfer the call to Manager though I have requested multiple times. They disconnected the call intentionally.

Package did not arrive as per email or by my agreed upon date. No human beings answer phone. Package was not delivered and seems to be lost. Managers promise call backs and never call back. They lie about how to get a representative on the phone. They lie lie lie! The worst company ever. It's too bad the CEO does nothing, hope she goes out of business. They even lied about the recipent signing for the package!

The only reason they have a 1 is because I can't put a zero. No customer service help, packages that are "overnighted" take at minimum a weeks time. It also doesn't help when it is a package you actually need the next day. Overall I detest working with FedEx and I would not recommend to anyone. Go with UPS!

FedEx has definitely become the worst and most unreliable delivery service. Packages will be held at their depot when the website tell you package is ready for pick up. That package shipped from Vancouver to Toronto contents phones. Vancouver FedEx accepted the shipment and charge for priority overnight for next day delivery, once shipment arrived in Toronto. For the last 3 days package still held at FedEx location Bramlea Road Mississauga, ON location in main office. They are playing game saying the shipment is on hold by security they are not giving any reason. When FedEx Vancouver check and accepted why in Toronto they put on hold.
Their customer service is the worst no one call back and give answer, always they say someone call from FedEx but no calls.
I wonder is their any top manager can look into this matter and solve this issue, otherwise I am going sue them for holding our shipment.

Guys never use "FedEx"

Their delivery man trashed my sister's porch...broke flower pots...dirt and mess all the way to the sidewalk. And my sister is disabled. She called me crying and upset. The driver didn't even bother to leave a note to apologize. What an awful company.

I would think if I pay $40 for overnight service you would be able to give me some kind of ballpark idea of what time you'll be to my premises to drop my package off I can't afford to nor do I want to sit home all day and wait for the FedEx man because you said my package will be here by 8:00 p.m.