FedEx

A delivery driver took a package off my porch that had been delivered by ups when he delivered a package. I reported it and nothing was done, they were avoiding the issue and unwilling to do anything about it. I filed a complaint with the better business burrow and the case was closed without any notification. The way I see it it is a crooked system altogether. I am out $67.00 for the cost of the package that was taken with no recourse, one day they will have to answer.

Ordered online for just over $20.00. I was skeptical about the quality and the card thickness. I did not want the cheap flimsy card stock. My order was received yesterday and the custom graphics I sent and matte finish with logo are SUPERIOR. Card thickness is thicker than the business cards I received from my local printer a few years back. For price, speed, and quality FEDEX has won my future business. A+

I have been waiting for a package ALL day. Called numerous times and was told my package for my small business payroll would be delivered today by 4:30. Customer service told me they could see it was on a truck and they would let the driver know to be here before 4:30 so I could get to the bank on time. Never showed up and then I am told it was not out for delivery. It s still in Nashville and I can go get it. Its over a hour away. I will never never never ever ship with FedEx again. This was really important to me and my business.

I have asked the drivers not to leave my packages outside but put them on my front porch which is covered. They refuse so I went on to their website and used there tool to create delivery instructions to leave on our porch just an extra 15 steps away and still they refuse. I have never in my life seen a company so uncariong about customer service. I hate FedEx and will tell as many people every day that I can.

I ordered a sofa through amazon and was delivered through fedex. For 4 days they said they "attempted" to deliver the package but the client wasn't available, weird because i work from home, waited for them outside for 3 days in a row and they never got closed to my building. It was very frustrating trying to connect with the driver to help bring up the package but its fake attempts were very unprofessional. I ended up hiring another company to pick it up after paying $70 for delivery fees. This company is ridiculous and their drivers are very unprofessional! Do not use this company! Amazon would've delivered this the next day!

Despite delivery instructions online these subcontractors, not employees, do what they want and deliver my parcels outside my security gate on the street for people to steal. No other delivery service does that. If pkg isn't stolen it's left in the rain, not in a safe dry place called a porch by my front door of my home. They also lie saying they left pkg by garage. Picture clearly shows outside gate and garage is part of home. That's how ignorant they are.

Very Very carelessness of delivering consistently wrong delivery of important documents parcel. Also taking pic of door steps doesn't prove anything till it shows house numbers in the pic. Useless and garbage services. Never ever again. Loosers.

Never a delivery when they say it is due to deliver. Trying to track a package but it supposedly hasn't moved in 6 days due to a weather delay. For 6 days, really? Either they lost it or it was dumped in a river by a lunatic driver. A live rep with any answers? Good luck and F**k you is how I feel Fedex feels about that. Wish I could rate them minus 10.

FedEx delivered a package in June 17th, 2021 which was a PS5 game console ordered through Walmart. The package was not delivered correctly and left in a unsafe area. The package was also signed by the delivery driver whom did not follow directions to deliver the package to my door where my ring camera is located. I have reached out to FedEx multiple times to only be told "I will receive a call back". No call back to me has been made, and I am getting nowhere with this "investigation" of my package. If you are expecting a delivery of significant value I highly recommend ordering it through a company that does not use FedEx as 3rd party vendor to deliver your package.

I'm a home health caregiver for an older person with MS. He gets frozen meals delivered & after FedEx mix up on the address, the food box was delivered to his apartment with a foul smell. I opened it & nearly passed out from the smell of rotted food. Over a week, frozen food not kept frozen, unknown where it had been, was then delivered to a house of a sick person. The nerve of leaving boxes that stink of rotting food outside & a week late.

I have a firm belief that an organizations employees and their performances are a direct reflection of their leadership. The leadership for this dog and pony show don't deserve any title other that time watchers and oxygen thief. I'm not even going to go into the hoops these clowns expected me to jump through to solve an elementary issue. CHANGE AN ADDRESS. With some extreme and lengthy training, Fed Ex managers could possibly, some day become semi-competent. Those I dealt with today, well, no hope. I will go the extra 4 miles to the UPS STORE in the future. Indeed it's sad that the few performers are associated with such a substandard organization. The young FedEx man that delivers here is outstanding. I'm coaching him to move to UPS! He shouldn't be labeled among your 1.4 stars of 5 stars in performance ratings. Good riddance to this circus act.

I don't think I've ever had a package arrive on the estimated delivery date.
Another day passed without my package arriving. This is EVERY time.
Daily I get an email in the morning saying out for delivery, and daily in the evening I get an email telling me the delivery date was rescheduled.
Just brutal.

I hope this company leaves earth. I truly hate them from the bottom of my heart. We need better carrier companies that truly care and take care of customers and their orders. Please petition to get rid of FedEx. They can't knock doors properly and can't help customers from their own mistakes. My order is now 1 week late and I have been trying to get them to just give me my package. I wish I can just no star them, because that's what they truly are, unworthy.

I am a disabled woman how happens to live on the 3rd for of an apartment building. This is not the first time but hopefully will be the last. The drivers refuse to bring my packages up to my apartment or even to my door. Yet UPS never asks just brings everything straight up to me. FEDEX you need to hire drivers who care. Take so lessons from UPS!

Spoke to three different people about a delivery issue- got 3 completely different stories. I received a text that the package would be late, within seconds- a text that it was already delivered. One operator told me to go and pick it up. I went- they had no idea why I was there and said it was being redelivered. Lost work hours and a ton of frustration. They simply do not know what they are doing.

10/25/23 i am trying to complete an international shipping document on FedEx.com. I tried several times and could never get it to finalize. I called 2 times and each time received information that did not help. Finally i am told i have to go back to the old version to create a document. The version that FedEx shows on their website doesn't work. So instead of them taking it down and returning to the format that works, they make customers work for over an hour (not counting the 30+ minutes of phone time) to be told to delete the form i completed from their website and click on something that is not obvious to take me back to the old form. This is ridiculous for a company to but the burden on the shipper because of their technical errors