The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
This summary is generated by AI, based on text from customer reviews
Coat was way too small. No return information provided. Very shady.
It took over a month and a half for the coat that I bought, for my mother, to arrive, and not only did it take long, the coat was damaged. It had a tear in it, it was covered in lint, and oh did I mention that if wasn't even the coat I ordered? I could have gotten a coat at the store for, better quality, cheaper, sooner, AND actually recieved the one I purchased, but i was expecting to recieve what I paid for from what was shown on the site. I will NEVER buy anything from this site, or ever recommend it to anyone. Its cheap and definitely not worth the wait or material.
Por favor cero ando la dirección donde me enviaran mi compra B*******6334 87th st. Howard beach. N Y *******-3342 del 12 de enero del3016
They were beautiful unfortunately they were to small but customer service worked with me.
Fashion Mia is a rip off the quality of the clothes is VERY CHEAP! It took over 2 months before I received items. They replied with an email informing me that some of the items were out of stock after they got my money... If items are out of stock why sale it? Items should have been listed as out of stock or unavailable versues selling product that doesn't exist. They do not respond to email messages, and when they do respond instead of responding to the question that you asked. FashionMia talks all around the question and have an excuse as to why shipment is taking so long. Tracking numbers are bogus... Tracking info always stated package was in transit or being processed. I went back to PayPal and got a refund. If you made your payment through PayPal you can dispute it. Make sure you have plenty of documentation. I DO NOT RECOMMEND FashionMia... Buyer beware!
I bought 8 dresses on line and the quality was so bad so different from what's been shown on line that is really bad really bad for business everything about those dresses was aweful even the way they were sewn you show us something and you send something else I wou, d not recommend anybody to buy from you
I used the size charts and usually know how to order from these chinese cheap sites but the clothes on this site still are cut way too small. It took a month to get to me then the return is so costly. They offered me like an $8 refund/store credit. (I spent $100+) to keep all items. It's not worth it to me. To return to China it will be $65. So mad I wasted my money. My daughter can't even fit the garments. The arms are cut super slim
I have ordered 2 items from Fashion Mia, received them right on time, however unfortunately the size came out smaller than I expected, so be sure to order one size bigger than the usual US size. Carol at FashionMia was excellent is replying back asap and helped me with the refund and issue. The quality and design of the coat and sweater I ordered was really nice and am defienetly ordering from them again. For the price and quality you get you cant beat it.
Placed an order December 4th for Christmas presents and it came in two weeks after NEW YEARS! I did contact them twice by email and they were apologetic but they didn't fess up to this being their normal shipping time. I have not begun the return process but by what I'm reading, I'm in for quite a loss. I was so disappointed in the items. CHEAP is the best description. One jacket was actually thinner than a t-shirt! How can they label it as a jacket? Don't get too excited over their great prices... you are actually over paying for what you get!
I ordered some dresses on Nov 29th and not only has there been no sign of it yet (on Jan 15), no one has responded to my inquiries. Wish I'd seen all these reviews before ordering. I wouldn't have bothered.
I will let you know when I get my order.
Update: got 4/5 dresses on January 25th. As other reviews specify, the sizes are ridiculous! The clothes do NOT look like the pictures, and one of the dresses is even STINKY! Like mildew. It's such a bad company. Seriously. Almost laughable. Never again. I feel like such a sucker.
Ps. Pretty sure 100% of any good reviews for Fashion Mia are written by people who work for the company. Poor English may be an indication... But mostly the high level of suck that this company has is too terrible to say anything good about. The end.
Customer service it's terrible. They don't even have a phone number where you can reach them. I place an order 2 week ago and its still processing. I tried many times to get in contact with someone but it's almost impossible all I get it's an email telling me someone will contact me in 48 hours. Not happy at all.
Ordered 3 items, over a month later recieved one(but i really like it), was told by email another item was sold out, got my last item extremely small-bag slit open don't know what ill do with it
Thanks so much for your excellent customer service! You have helped with a Christmas present that didn't quite work out. Helping me to get another great jacket! Rachel & Lucky rock on your customer service department! Looking forward to future shopping with your company.
I received clothes in a timely manner, the prices were great and the quality of the clothes was superb. Sizes ran slightly small but was easily corrected with an email to customer service. They were very helpful and friendly. I would recommend Fashionmia if looking for a great value.
Sizes run on the small side, then they make exchanges &/or returns impossible & don't honor their own discount coupon codes! Don't bother, its just a hassle!
Overall the items I have purchased from Fashion Mia are good. They are different and colorful and they have so much variety. Just need to ensure you check the sizes are accurate as sometimes it’s not as per what is on the website.
I am glad that I discovered Fashionmia. Their clothes are elegant with nice detail and unique style. The prices are also good. I really appreciate the customer service for being prompt and helpful.
I purchased three items from this site and waited, and waited, and waited. For over two weeks my order was "processing." They immediately grabbed my money however. When I began attempting to communicate with them to find out why my order was delayed I learned they have no telephone number listed for customer service and all communication had to be facilitated online. After nearly three weeks, my order is still "processing" and after three emails requesting cancellation and a full refund, I finally received an email stating that I would hear from the company in 48 hours. Not that I would get a refund. From my experience, fashionmia.com cannot fulfill their orders. I am waiting for a refund and will never attempt to purchase anything from this site again.
This was the worst company ever. I order on dec 6 they were christmas presents and with it being the holidays i thought there might be a chance it would be a little late. But after i emailed the company mutable times and only got one reply back on the first email saying they would look into it. I gave up and now it being January 13 and i finally get the items. That is just bad business and not to even reply to my emails that makes me furious.
Also got the clothing in and it is the cheapest crap I have ever seen. But knowing it is a Asian company I knew the sizes would run small because Asian peoples frames are more petite then most americans, but was not prepared for it to be short on every thing. Length on everything was a problem. Just over all horrible experience. Save your self the time and money shop somewhere else.
I got a jacket form them and it to small for me and not white its cream I order a small and it made for a kid so if someone know their number please share it with me
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!