The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
This summary is generated by AI, based on text from customer reviews
I cancelled my order because of everyone telling me how bad this site is, I really liked the dress I ordered but my friend told me she ordered one from there and it was not very good quality, very different from the pictures. So I cancelled, but how do u know if it put the money back on ur card
Firstly clothes took over 5 weeks to arrive. The clothes were NOTHING like the picture. Its like a blind person stitched them together as they are so badly made and cheap isn't even the word to describe the material! Complete scam. Then one of the tops I ordered never arrived so I contacted them, they told me it was out of stock that I could choose something else or get a refund which would take 5-10 days to get to my account... I choose refund - its been 26 days and no sign of my money?! They should be closed down due to false advertisement and selling $#*!E clothes!
I was amazed by the quality of the items I bought and the money I saved by buying from FashionMia. As a first online experience, I was pleasantly surprised! I recommend FashionMia to anyone who likes fashionable clothing at low prices!
Ordered a jacket because of the low prices. It arrived later than I expected, however I did not take into account that it was during the holidays and that the shipping center is in China. This, for me, was no big deal. The sizes run on the trim side. I ended up needing to get a larger size, I contacted customer support via email and they got back to me in a timely fashion and were more than willing to work with me to get the right size.
I was womdering why when I ordered a coat 3 weeks ago I never received a confirmation email that they received my order. This made me nervous that it was not a legitimate company. I also didn't realize that it would take so long to receive my order. I can't even enter an order ID # since I never received an email!
The price of clothes are excellent. This company is in China so the delivery time will be longer so you have to keep that in mind when you order. I am very pleased with the clothes I purchased except for a couple of items did not fit well so I had to contact them to return and the customer service was excellent in working with me offering some options for me to choose. They were very courteous and never gave me any problems. I had a wonderful experience with this company.
I ordered a coat that was described as a wool blend coat, but when I received it, it was thin and didn't seem to be a wool blend at all, It feels like felt material, cheap and thin. It was too small & I when I contacted the company to exchange it, I was told the only way to do that was to write a great review and they would send another coat. Poor customer service, small sizes and cheap material, not a good combination! Would not recommend ordering from this company.:-(
What is this outrage took the money in my account and I have made the order a little vest and you send me for 15 days, it's a lot I will write all all that this site can not all orders!
The shipping from China to the US, especially during the holiday break is a wee while, so be prepared to wait a little.
The wait is usually well worth it though.
This company will work with you if there are any issues with your order
Tip: always order a size higher than your regular size.
I ordered a maxi dress and two shirts. They fit splendidly. Good quality fabric and well-made items! It took quite a bit longer to receive the items than I anticipated but as soon as I wrote, they responded promptly. I received my items it perfect condition and I am planning to order again!
I fell in love with the clothing on fashion Mia, as well as the prices, this is a great web site and k recommend it to all fashionistas!
Shop on!
Thank before u ever order from fashion mia. For one they dont have a number to contact them and it took forever for them to send my jacket not to say it was the wrong color and size and no one will respond to my emails for me to get my money back or my righr jacket. Do not I repeat Do not order from them
Placed an order with fashionmia on 01/03/16. Very happy with the service I have received. Delivery was very quick considering I live in the UK, was expecting it to take much longer. Clothes are sold at very affordable prices and the customer service team is very friendly and helpful. Would definitely recommend.
I want to know the status of my order. I placed my order on January 11 and cancelled my order on January 13. I have not heard if it is cancelled and my credit card charge has not been reversed! I just called the 1-888 number and it does not let you talk to a person. It tells you to leave a message, and then you get a busy signal.
It gets worse. I received an email letting me know they would like to assist me and to let them know what I would like to do. I WANT TO CANCEL MY ORDER. Then, they finally get that and want to know if I would want a $100 credit to use on the site or a refund. I WANT A REFUND! All the while telling me they are trying to help me. Stay tuned for more updates
Update: Last email from FashionMia received on 1/24/16: "Your refund request $95.75 has been received. It usually takes 7 to 15 days for our financial department to deal with your refund. I will try my best to ask my colleague to upspeed the processing time. We will keep you informed when the refund is completed. Please wait patiently.
If there will be any other problem, please let me know."
Update 1/30/16: Guess what I just received in my mail today? 3 dresses; one I did not order. Hmm wonder what happened to dress #4?
Update 2/9/16: Still waiting patiently. I filed a dispute with my credit card company.
Ordered this Fascinating Crew Neck Zips Color Block Waistcoat, SKU#DC7E091E9993 I was expecting to be disappointed when it got here because there were no review. I am writing one for anybody who may have doubts... Order your exact size... It fits PERFECT! It's literally one of the best purchases I have ever made on Fashionmia! I will be looking into the rest of their clothes to see if they have anything else! If you're considering buying this, just do it!
I purchased a few items through their website. After receiving the parcel, there was one item which I don't really like. So I contacted fashionmia straightaway and asked for exchanges. Shortly got the answer from service department and they would like to offer me another one with free of charge. How wonderful is that! I can't wait to see my new parcel.
Y. S I order 2 dresses from Fashionmia, After I received them the size were smaller, Im working with Candy in customer service to rectify the problem. This company location is China and its expensive for me to return to exchange the size.
I will never order from this website! There horrible product is terrible! No phone number for customer services, it's been over a month since I ordered and I haven't still received my ordered., they took my money and didn't send the item. Terrible!
I paid for an order 12/21/2015 and to date I have not received the order today is 1/16/ 2016 I need my money back will never buy anything from this company
I ordered two dresses and was happy with how they look. Recommend. The fit is also good. One of the dresses was for my mom (60 years old) and she loved the color of her dress. It also came with a cute belt that just intensifies the great look. The dress that i ordered for myself fits me perfectly and i will wear with great pleasure in summer.
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!