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FashionMia
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FashionMiaReviews 2,864

2.1
fashionmia.com

FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169
Michigan
4 reviews
12 helpful votes
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Worried
January 19, 2016

I cancelled my order because of everyone telling me how bad this site is, I really liked the dress I ordered but my friend told me she ordered one from there and it was not very good quality, very different from the pictures. So I cancelled, but how do u know if it put the money back on ur card

Date of experience: January 19, 2016
Ireland
1 review
11 helpful votes
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Firstly clothes took over 5 weeks to arrive. The clothes were NOTHING like the picture. Its like a blind person stitched them together as they are so badly made and cheap isn't even the word to describe the material! Complete scam. Then one of the tops I ordered never arrived so I contacted them, they told me it was out of stock that I could choose something else or get a refund which would take 5-10 days to get to my account... I choose refund - its been 26 days and no sign of my money?! They should be closed down due to false advertisement and selling $#*!E clothes!

Date of experience: January 19, 2016
Canada
1 review
1 helpful vote
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I was amazed by the quality of the items I bought and the money I saved by buying from FashionMia. As a first online experience, I was pleasantly surprised! I recommend FashionMia to anyone who likes fashionable clothing at low prices!

Date of experience: January 19, 2016
New Hampshire
1 review
1 helpful vote
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Favorable customer service
January 19, 2016

Ordered a jacket because of the low prices. It arrived later than I expected, however I did not take into account that it was during the holidays and that the shipping center is in China. This, for me, was no big deal. The sizes run on the trim side. I ended up needing to get a larger size, I contacted customer support via email and they got back to me in a timely fashion and were more than willing to work with me to get the right size.

Date of experience: January 19, 2016
Washington
1 review
11 helpful votes
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Not impressed
January 19, 2016

I was womdering why when I ordered a coat 3 weeks ago I never received a confirmation email that they received my order. This made me nervous that it was not a legitimate company. I also didn't realize that it would take so long to receive my order. I can't even enter an order ID # since I never received an email!

Date of experience: January 19, 2016
Rhode Island
1 review
1 helpful vote
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Excellent experience with customer service!
January 19, 2016

The price of clothes are excellent. This company is in China so the delivery time will be longer so you have to keep that in mind when you order. I am very pleased with the clothes I purchased except for a couple of items did not fit well so I had to contact them to return and the customer service was excellent in working with me offering some options for me to choose. They were very courteous and never gave me any problems. I had a wonderful experience with this company.

Date of experience: January 19, 2016
Wisconsin
1 review
15 helpful votes
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Disappointed & will never order again!
January 18, 2016

I ordered a coat that was described as a wool blend coat, but when I received it, it was thin and didn't seem to be a wool blend at all, It feels like felt material, cheap and thin. It was too small & I when I contacted the company to exchange it, I was told the only way to do that was to write a great review and they would send another coat. Poor customer service, small sizes and cheap material, not a good combination! Would not recommend ordering from this company.:-(

Date of experience: January 18, 2016
California
2 reviews
9 helpful votes
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What is this outrage took the money in my account and I have made the order a little vest and you send me for 15 days, it's a lot I will write all all that this site can not all orders!

Date of experience: January 18, 2016
New Jersey
1 review
2 helpful votes
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The shipping from China to the US, especially during the holiday break is a wee while, so be prepared to wait a little.
The wait is usually well worth it though.
This company will work with you if there are any issues with your order
Tip: always order a size higher than your regular size.

Date of experience: January 18, 2016
Louisiana
1 review
2 helpful votes
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Long Ship Time but Worth It
January 18, 2016

I ordered a maxi dress and two shirts. They fit splendidly. Good quality fabric and well-made items! It took quite a bit longer to receive the items than I anticipated but as soon as I wrote, they responded promptly. I received my items it perfect condition and I am planning to order again!

Date of experience: January 18, 2016
Canada
1 review
3 helpful votes
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Great fashion, great price
January 18, 2016

I fell in love with the clothing on fashion Mia, as well as the prices, this is a great web site and k recommend it to all fashionistas!
Shop on!

Date of experience: January 18, 2016
Texas
1 review
5 helpful votes
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Wrong color
January 18, 2016

Thank before u ever order from fashion mia. For one they dont have a number to contact them and it took forever for them to send my jacket not to say it was the wrong color and size and no one will respond to my emails for me to get my money back or my righr jacket. Do not I repeat Do not order from them

Date of experience: January 18, 2016
GB
1 review
2 helpful votes
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Excellent service
January 17, 2016

Placed an order with fashionmia on 01/03/16. Very happy with the service I have received. Delivery was very quick considering I live in the UK, was expecting it to take much longer. Clothes are sold at very affordable prices and the customer service team is very friendly and helpful. Would definitely recommend.

Date of experience: January 17, 2016
California
1 review
8 helpful votes
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I want to know the status of my order. I placed my order on January 11 and cancelled my order on January 13. I have not heard if it is cancelled and my credit card charge has not been reversed! I just called the 1-888 number and it does not let you talk to a person. It tells you to leave a message, and then you get a busy signal.

It gets worse. I received an email letting me know they would like to assist me and to let them know what I would like to do. I WANT TO CANCEL MY ORDER. Then, they finally get that and want to know if I would want a $100 credit to use on the site or a refund. I WANT A REFUND! All the while telling me they are trying to help me. Stay tuned for more updates

Update: Last email from FashionMia received on 1/24/16: "Your refund request $95.75 has been received. It usually takes 7 to 15 days for our financial department to deal with your refund. I will try my best to ask my colleague to upspeed the processing time. We will keep you informed when the refund is completed. Please wait patiently.
If there will be any other problem, please let me know."

Update 1/30/16: Guess what I just received in my mail today? 3 dresses; one I did not order. Hmm wonder what happened to dress #4?

Update 2/9/16: Still waiting patiently. I filed a dispute with my credit card company.

Date of experience: January 17, 2016
California
1 review
1 helpful vote
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A god buy
January 17, 2016

Ordered this Fascinating Crew Neck Zips Color Block Waistcoat, SKU#DC7E091E9993 I was expecting to be disappointed when it got here because there were no review. I am writing one for anybody who may have doubts... Order your exact size... It fits PERFECT! It's literally one of the best purchases I have ever made on Fashionmia! I will be looking into the rest of their clothes to see if they have anything else! If you're considering buying this, just do it!

Date of experience: January 17, 2016
Australia
1 review
0 helpful votes
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Great Seller
January 17, 2016

I purchased a few items through their website. After receiving the parcel, there was one item which I don't really like. So I contacted fashionmia straightaway and asked for exchanges. Shortly got the answer from service department and they would like to offer me another one with free of charge. How wonderful is that! I can't wait to see my new parcel.

Date of experience: January 17, 2016
Texas
1 review
3 helpful votes
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Customer Care
January 17, 2016

Y. S I order 2 dresses from Fashionmia, After I received them the size were smaller, Im working with Candy in customer service to rectify the problem. This company location is China and its expensive for me to return to exchange the size.

Date of experience: January 16, 2016
California
1 review
16 helpful votes
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Horrible
January 16, 2016

I will never order from this website! There horrible product is terrible! No phone number for customer services, it's been over a month since I ordered and I haven't still received my ordered., they took my money and didn't send the item. Terrible!

Date of experience: January 16, 2016
Maryland
1 review
19 helpful votes
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Where is my order
January 16, 2016

I paid for an order 12/21/2015 and to date I have not received the order today is 1/16/ 2016 I need my money back will never buy anything from this company

Date of experience: January 16, 2016
New York
1 review
1 helpful vote
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Accurate pictures compared to the actual order
January 16, 2016

I ordered two dresses and was happy with how they look. Recommend. The fit is also good. One of the dresses was for my mom (60 years old) and she loved the color of her dress. It also came with a cute belt that just intensifies the great look. The dress that i ordered for myself fits me perfectly and i will wear with great pleasure in summer.

Date of experience: January 16, 2016

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!


fashionmia.com
Hong Kong, China