The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
This summary is generated by AI, based on text from customer reviews
This so called "business" does nothing but steal your money and not deliver the merchandise ordered. They have no phone number (that should be a warning sign right there). Any correspondence by email you have with them looks like it has been written by a 3 year old child. I made one purchase with my debit card on 12/10/2015 and never received my merchandise. I never order anything online and now I know why. Now I am in an open dispute with this slimy company with the help of my bank and the Business Bureau to get my debit card credited. It is now 1/20/2016, over a month after the original was made and all I get are ridiculous emails saying there is something wrong with my card and they cannot credit it with PayPal(I DID NOT USE PAYPAL). I have been told to contact my bank to see what is wrong with my card. My bank is involved and trying to help my get my account credited. DO NOT PURCHASE ANYTHING FROM THIS WEBSITE. THEY JUST WANT TO TAKE YOUR MONEY AND NOTHING BUT A SLIMY, SCAM SITE! BEWARE AND STAY AWAY!
I ordered a shirt in XL. Even tho I wear a lg. I figured I'd rather it be too big than too small and after it SLOWLY finally arrived I was mad as hell. This lil kids size 8 shirt! And the messed up part about returning it is that you have to repay the shipping.Do not. I repeat.do not order. They don't get no stars they need a foot up they're azz. Pißssssssdddd
I just love all the collection. They r very trendy n nice color combinations. Fashion Mia has a huge unique collection. I'm very satisfied with my orders n would recommend to my friends. Great customer service too
I ordered a small hoodie off of fashionmia. After reading some reviews, I realized their clothes run small, so I emailed the company and asked if I could get a larger size. Their website says that if they are contacted within 24 hours of placing the order, it can be exchanged. I sent the email within 8 hours of placing my order, but I did not hear back from them until 3 days later. She told me she wasn't able to check her email because the system was down, but if it was too small I could exchange it after I got it. The hoodie cam in and looked like it could fit a ten year old child, so I emailed them asking if I could exchange it for a larger size. They told me that I had to give them five stars and write a positive review on this website and two other websites that they sent me the link for before they would give me a larger size or refund my money.
I was about to cancel my order but customer service was great and assured me of all my worries about my items not fitting and having to return. Customer service has kept in touch with me while my items arrive. Everything fit great! Good quality and pretty clothes! Will purchase again! Alice has been very helpful throughout my order!
I recently ordered a coat from FashionMia. When it arrived, I was very happy to find that it was just as lovely as it looked on the site, and it was very well put together. I had a slight issue with the way it fit, so I contacted Customer Service. They were very friendly and promptly helped me get my issue addressed. I would very much recommend shopping with FashionMia.
I ordered a coat from fashionmia, I chose normal sending that it takes more time, and in tracking site was written that it is out of china, but when I asked the post office in my country, they told that is not arrived yet. I told all this to their service team. They have behaved in a good manner and wanted to send me another coat without paying again and also gave me a coupon of 50 dollars for being late, a day after I received my coat.
And when my coat was arrived, I liked it.
They have really good service, although when there is any problem, trying to find a solution. I have to be thankful them and their service.
Fashionmia is a wonderful website to purchase from very easy and straight forward lovely quality and very nice designs, i would rate it a 10/10 and would recommend to family and friends
I will never do buy any of the items they displace on their fashionmia.com site because the item is a replica of what they show on the site. Very cheap China quality fabric. They probably use a lot of Photoshop to make it looks attractive on their website. Shipment takes months to arrive. They shipped partial multiple times to make it looks like the item arrived as estimated. Customer service is negligent. Communication takes weeks. If you want to do business with them, make sure you have a lot of patience. Item arrived with a hole on the dress. Sent them a picture. They said they don't see it. Anyways, it is disaster! DO NOT get yourself into it.
Lucy from Fashion Mia made my shopping experience quite pleasant. She always responded to my e-mails in a timely manner and always kept her promise. The clothes are great and affordable. I plan on shopping on their site again.
This is my first time to shop at fashionmia.com, and when I got the order today, I know that would be my last time to shop at this website. The COAT which I received is GARBAGE, that's really not what I want. I shopped on line all the time, but this is really the first time made me disappointed.
I ordered a hoodie online and when it arrived I found the sizes run pretty small. I wanted to exchange it for a larger size. Normally you have to send it back in exchange for a new one but fashionmia offered to send the larger size without my having to ship the small one back. Great customer service.
I ordered what I thought was my size which turned out to be too small. Instead of having me pay a large shipping fee to send it back, fashionmia offered to just send the larger size. Beat customer service I have ever received.
I bought some dresses to my wife, they were very good models, I received same style exactly of what I saw in the web, the prices are reliable to these dresses, just search carefully through the web then you will find all you need for your family, so I strongly recommended this service to everyone who looks for items in good quality and prices
DO NOT ORDER. I REPEAT, DO NOT ORDER. THIS COMPANY IS A TOTAL RIP OFF. NO PHONE FOR DIRECT CONTACT AND NO EMAIL. DO NOT ORDER. NOT LEGIT. NICE CLOTHING IN PICS, BUT FALSE ADVERTISING.
My entire order was crap. Cheaply made - worse than a tshirt from Dollar General. One of the dresses had already come apart. I am normally a size 10-12 so I ordered the largest size just to be safe - an XXL which is way bigger than I normally buy. I can almost always wear a medium or large. Nothing fit - absolutely nothing and I ordered 9 articles.
Do not waste your money because to ship back to China would have been twice what I paid for my order. Don't be a sucker. You get what you pay for here in a bad way.
Very happy with the quality of my new coat. I am very glad that I found this website because of all the great merchandise. And the prices are out of this world.
I want to take this opportunity to formally record my sincere appreciation of service provided during my shopping experience for Christmas gifts. This is the first time I shopped at Fashionmia and definitely will not be the last. I have birthday gifts to buy soon and definitely will shop at Fashionmia first.
I recently bought a coat and I am very satisfied with my purchase.
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!