The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
This summary is generated by AI, based on text from customer reviews
Well I finally received the last part of my order after 5 months and what a pair of pants it is.
Looked fantastic on the picture (excellent photo shop)! I have seen many poor made clothing in my day but this really takes the cake, as we say. If you want my opinion, STAY AWAY!
I order arrived within a week. I made a mistake in order and the customer services representative got back to me right away and offered me a solution at no cost to me even though I was the one that make the mistake.
I purchased coats and shirt, good cheap price! Remember to order larger than usual because sizes run a bit smaller. Customer service is responsive and reasonable if you have any issues.
I ordered 8 outfits, but didn't see this site until after I ordered. All the reviews were so polarized. Either people hated this company or loved it -- no in betweens. So i was very curious to see what my experience would bring. It took a month for the shipment -- I won't complain about that. It's coming from China. When it arrived, not one outfit fit. Forget the size charts. I'm a size 12-14 and the 2X was too small for me! The fabric is so cheap the 8 outfits can fit easily in a small grocery bag! Two shirts that came to the middle of the hips in the pictures barely came to my waist. So even if I was skinny that wouldn't work. On another shirt, the buttons were sewed on crooked and the seam was puckered. I wish I could show pictures. The whole order was a joke! But the fact that I spent over $100 was no joke. This company makes their money off the fact that no one wants to pay shipping charges to return it to China! I emailed the company a week ago letting them know I refuse to pay return shipping for their error. I heard back from them today. They want me to send pictures. Even in the very best case scenario -- they pay to have the order shipped back and return my money -- this is a total fiasco and waste of my time. I'm also going to check with Visa to dispute the payment since this is obviously a con job…. P.S. Read carefully all the reviews with 5 stars. Mmm…. They all sound the same, end the same, like they're written by the SAME PERSON. Nice try, FashionMia!
I ordered a xxxxl based on the size chart; I wear an xl normally. When I received it after a month and a half, I couldn't even get my arm in it! It would be too expensive to ship it back for a refund so I guess I will give it to my friend's kid for dress up. I would say it is the equivalent to a medium. Very disappointed. They have very cute things and for cheap but not worth it!
In a nutshell, fashionmia sucks. I had no idea the clothes were going to be shipped from China and we're in fact cheap Chinese junk. If I had known I would have ordered everything in much bigger sizes to compensate the difference in American sizes. I feel that they should have to mention the shipping time also. It was understandable if it was coming from China but not in the US. I wish I would have read some reviews before I spent money on stuff that I will most likely not get my money back from. The clothes didn't fit, had very strong chemical dye smell (probably toxic) and were the wrong color. What was a display picture of olive green in one shirt i bought arrived in a teal color, for example. All the shirts were very short, which in the display picture were long, as another example of how things were misrepresented. Needless to say, I won't be buying again.
I ordered a dress and it was too small. I reached out to customer service and they promptly responded to my dispute. My issue was resolved without a problem. I I would recommend them to my friends and family!
The clothes looked cute in the picture, and so cheap that I ordered a bunch of things. First of all it took a very long time for the order to arrive. Upon opening the clothes smelled like petroleum. In Trying things on none of them fit right. The medium jackets were actually Xtra small size, and the medium dress was large. My dogs loved rolling in them but I wouldn't recommend you wear anything next to your skin. I don't know what chemicals or materials these have in them.
The three items I ordered all had the same problem, they are too small in the shoulders, and I do not have large shoulders. I ordered a 2x oversized shirt ( I normally wear a 14 or 16, so this shirt should have been loose, but I couldn't get my other arm into the sleeve hole, the shoulders are so small, I had the same problem with a 3x sweatshirt. And the third item, an outside coat, size 3x had shoulders so small, it fit my 12year old and she wears a girls size 12.
I got my dress in the time. The only issue was when ordering sizes, they do run small. Customer service responds to you within 24 hrs with any questions and concerns and they help you in any issue that you have. I recommend this company.
The quality of the fabric is very poor. The sewing is really bad. Do not waist your money buying from them.
So upset and thinking about going to the police to make a report. My visa has been over charger--way over charged- No answer, no help, No purchase Feeling like a idiot. Another bad scam.
Ordered a nice dress at the end of December. They say delivery about 10 days but as of today the order is still at the processing stage, the same as the day I ordered. I have e mailed and gone through their dispute link but have had no feedback. Just feel that you order, pay for the goods and they pocket the cash, but do not supply my dress.
There are lots of cute and fashionable items on fashionmia. I love going on there to browse and find good buys. Their items are extremely affordable! I ordered a jacket from fashionmia. It was a little different than expected, but with talking with customer support, they were very understanding."
Unfortunately after just now reading all the posts and reviews concerning Fashion Mia I'm convinced I will probably never get my order that is going on a month since I ordered, also there are more negative feedback than positive, feedback is either one star or five stars which tells me fashion Mia is probably posting there own reviews to keep sales going. Beware, do not purchase from them
I ordered quite a lot of jackets from them and my order came in an excellent condition, really happy with all my products and very professional customer service team with all support. Highly recommend this company.
I ordered a jacket from Fashion Mia that was very inexpensive and I actually didn't expect for it to be very good quality considering the price. The jacket was delivered in a timely manner and I was shocked at how high the quality of the jacket was! Unfortunately, I needed one size larger, but customer service worked with me and took care of my issues immediately. I would definitely order more items from this website!
I ordered dress and two jackets. Received dress after over 3 weeks but incorrect color and poor quality. I asked to cancel jackets and return funds for jackets - they say it will take up to 14 business days. They did not do it - order is still hanging and money for jackets are not refunded. DO NOT BUY THERE!
Ok, so after waiting over a Month, 3 of my 13 items arrived... I also was one that did not read reviews first or I would never have purchased from here... I already wrote a review that the positive ones are fake or people getting things for having to do it like as I phrased before "good review and discount on more crappy stuff instead of money back" well as soon as I realized something fishy due to shipping time, and going on these sites, I contacted PayPal and my bank which my bank was just linked to PayPal account. Bank gave me money back immediately. Pending fraud investigation... ( it is fraud. Nowhere does it say you will start getting only part of your order over a month after you give us all your Frickin' money upfront!) So I have not heard anything back yet either way. Hopefully all still goes well and they don't retake the money back from me... Yet my point is if you haven't received your purchase yet, call bank, paypal. Whoever. Claim fraud, then deny the package when it arrives from usps. DON'T open it. Even if it is left on doorstep as my carrier did take it to post office next day. They will have you write denied receipt on ir... this way you don't have to pay for shipping for return... trust all these people, don't take chance and open it... wasting hard earned money!
I made an order on December 17,2015 and pad the extra money ( which was half of my total order) and by December 27,2015 it still was not even processed! So I cancelled the order and asked for a refund. Which is still, you guessed it, still processing.
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!