The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
This summary is generated by AI, based on text from customer reviews
I ordered and paid for 8 dresses from Fashion Mia on the 27th of November 2015. 2 months and several emails and a couple of phone calls later, i got 6 very badly made cheap copies of the lovely dresses displayed on their site. The tracking number they provided for the 2 remaining items turned out to be for documents delivered to someone else in 2009. Luckily for me, my brother was able to obtain a full refund (after i sent the items back through EMS) because we paid via paypal. Fashionmia is a fraudulent company and the photos of clothing displayed on their website are definitely not made by them. I also believe all the positive reviews are made by agents of the company.
This site has a lot of bad opinions, but you have to understand that you get what you pay for. The items ship from China and it take a while to get them. Except from that I am very pleased with both items and contact. It's important to check the size-guide for each item. If you do, every size is perfect fit. The problem I've had was very good taking care of and the Custumer Service Team is very kind and helpful. I also recommend everybody to check the information about the items, like what material the clothing are made of. If YOU do right, then you will not be disappointed with FashionMia. I am going to place my 3rd order now.
Improper sizing and unbelievably cheap material. It took my order six weeks to arrive and when it did a dress arrived with a broken zipper, one of the dresses I ordered came in the wrong size and another didn't even come close to the measurements that it was suppose to.
They show you one picture and you get something that is totally different. Cheap material, cheap product.
Took 4weeks. Which is ok. I ordered a medium I am a small in US, guess I need to order a Large. Customer service helped make it right. Not to bad to deal with.
I found out that my ordered was a dress and a jacket the material and stitching was high qualityand I would recommend it to all my family and friends
They have taken care of and resolved issues in a timely manner!
Outstanding! I recommend them!
Thank you for the beautiful clothes. They were just like the pictures. The quality is very good and I am very satisfied. Customer service is also excellent. Sure I will order again.
Many greetings from Germany
Do not order anything from this website. The quality is horrible. My item arrived damaged and the customer service agent is refusing to refund my purchase but rather wants me to send the item back to China. No matter how tempted you are by the price do not order from them! The coat I ordered was originally supposed to be a $250 coat and they were selling it for $35, I should have realized that was too good to be true. Waste of time, waste of money.
I have nothing but positive feedback for FashionMia! I ordered five items total from them and even though they took a long time to reach the States, I was satisfied with most of the items. Whatever items I wasn't satisfied with, their customer service made everything right, plus offered extra incentives. I love when customer service goes the extra mile! Please give them a go if want trendy but very affordable wardrobe. Thanks again Fashionmia!
At this website if you are patient and consistent you can find all latest fashion items seen in the magazines for a fraction of the price. Advice. Have a measuring tape handy since sizes are on the small side.
Please do not order from fashion Mia. Sizes are really unfit. I ordered small size of 7 items. After 2 months I received half of the items. And believe me some small are really small looks like for kids and some small are look like extra large. So I still haven't received my half of the items. So it s totally scam do not order from fashion mia
I had a good shopping experience with Fashionmia. I did have to communicate with customer service a couple times but they were able to resolve my issues and answer my questions. I would suggest reading the size chart closely before purchasing. I always do and it does help but in this situation I did not measure my arms, and the sleeves are too short on a couple of my items. It works out because I can roll the sleeves up so its not a big deal. Overall I had a good experience and would recommend shopping here.
The delivery was very fast, I was worried about the delivery address because on paypal the delivery address was wrong, but the shop got the right address and gave prompt feedback. The coat is beautiful and fulfilled my expectations. I fully recommend
My wife is a frequent shopper of fashion mia, she bought a blue dress last fall that she has really enjoyed wearing on a few occasions. Recently I bought her a coat that she fell in love with on fashion mia, we ordered it for Christmas. Once it arrived my wife tried the coat on and the sleeves were to short for her. I contacted fasion mia customer service and they were able to resolve are concern. Overall, they are affordable and willing to work with you if you have any concerns.
I'm so glad to have found this site. I was really going to order a ton of clothes because the price was EPIC. Of course, the old adage is: "If it seems too good to be true, then it is." I'm sorry for your loss and frustration with this company and am so grateful for your honesty. You have saved me a huge headache and financial loss. I'll stick with Zulilly.
Very small sizes, dresses are nowhere near to the pictures shown on the websites, took ages to come the order, cheap material, bad quality, disgusting stitching, nothing good about the dresses. I think they themselves are giving 5 stars. Disappointed
Without a doubt I'm very dissatisfied with this company. Ordered a coat back on January 2nd and have not yet received this order. Call the *******616and can never get through. If I don't receive my order within the next week or receive some type of answer as to why the order has not been shipped I will be calling the Better Business Bureau.
My complaint is the same as all the others. We all can't be wrong. Took 2 months to receive my items, all were the wrong size, cheap material, and lack of response from customer service. Refused to give me a refund even after the first day of receiving the item. I had enough. I decided to donate to family and friends and just forget about the refund. Being that this company is out of the country, it is hard to get action taken to address these issues.
I have also had extremely poor, if not nearly nonexistent customer service with FashionMia. I returned some items (due to poor fit and poor quality…even for the price) after numerous email exchanges. I finally received a China address where I could return my merchandise and I returned 8 Dec 15. It has been five weeks and tracking number shows that the item reached its destination. I haven’t anything from the company. I’ve emailed them several times about the refund and they have simply ignored me. DO NOT ANYTHING CLOTHES FROM THIS COMPANY. YOU WILL NOT GET A REFUND IF YOU WANT ONE.
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!