The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
This summary is generated by AI, based on text from customer reviews
I ordered two things from Fashion Mia. One of which I was very satisfied with, however the other one just fell short. I ended up emailing them and their communication was great. I was going to return the item but shipping was expensive and the lady that I talked to was kind enough to give me an alternative. Overall customer service was excellent!
My experience at fashion mia was great. Nice clothing at low cost plus fast shipment & satisfaction guarantee. Couldn't ask for more. I would recommend this store to anyone, especially if you want to save a lot of money.
I found fashionmia through Facebook and thought all the clothes were so cute. I ended up purchasing a hoodie and even with the shipping was cheaper than anything I could get at the mall. The hoodie I received was exactly like the picture and the material was really soft and warm. Unfortunately it was a size too small but after emailing them they worked with me to get what I needed at no cost. Will definitely buy more in the future!
It took one month six days to get my order. And when it arrived I wanted to cry. Looks like it was made by an extremely inexperienced seamstress (child labor?) it truly is unwearable. Loose threads everywhere. Cloth not cut on the grain. Poorly done hems and clearly no irons during the sewing process. I sew so I know this is crap.
DONT BE FOOLED BY THIS WEBSITE. THE ITEM THEY SEND YOU IT IS NOT THE ONE YOU SEE IN THE WEBSITE. THIS IS SCAM. THEY SEND YOU SOME THING SO CHEAP. YOU NEVER GET THE ONE YOU ORDER I ORDER 5 ITEMS EVEN ONE OF THEM WAS NOT SAME AS THE ONE IN THE WEBSITE THAT I ORDERED
Placed order November 4th- It is now 1/12 and still no order!
Tracking History
Your time zone: Local Scan Time. Select time zone:
Date Time Location Activity
2016-01-12 23:52:49 HENDERSON Departed FedEx location
2016-01-12 16:44:00 HENDERSON Arrived at FedEx location
2016-01-10 00:55:13 ALMA In transit
2016-01-09 12:40:46 DAYTON In transit
2016-01-09 00:29:24 KEASBEY Departed FedEx location
2016-01-08 19:37:00 KEASBEY Arrived at FedEx location
2016-01-06 11:32:00 InTransit Waiting for delivery on 2016-01-06 11:32
2016-01-05 12:31:00 InTransit Customs declaration completed
2016-01-05 01:31:00 InTransit Waiting for customs clearance on 2016-01-05 01:31
2016-01-04 14:28:00 InTransit Arrived at destination port on 2016-01-04 14:28
2016-01-03 20:40:00 InTransit Departed on 2016-01-03 20:40
2015-12-31 15:00:00 InTransit Arrived at export port on 2015-12-31 15:00
2015-12-31 13:00:00 InTransit Transfer to HongKong gateway
2015-12-30 23:55:00 Guangzhou Order Received on 2015-12-30 23:55
2015-12-30 20:54:11 广州 Sent to CUE processing center on 2015-12-30 20:54.
2015-12-25 18:35:34 N/A Shipment information sent to FedEx
I was reading all the reviews, I noticed that when a customer is unhappy and gives them bad reviews, it's backed up with great reviews. How is this possible?!?, makes no sense at all.
I've come to the conclusion after reading most of the positive post, it appears like the same person wrote it... just under a different name.
Bad business practice FASHION MIA. You can try to fool some people most of the time, but you can't fool everyone all the time.
BTW; learn the difference between women's names and men's names, read the above
And, I won't be buying anything from your company... I hate liars, especially those in the business world, shame on you!
Never buy from this website. I ordered before black Friday and after a month they told me that they are out of stock for some of the items, so they will refund me, but I haven't received any refund yet!
Even though Ihad to return an item ordered from FashionMia, my experience with customer service was prompt and satisfactory.
This company is a nithgmare! I placed an order on October 23th 2015 and I am still waiting my coat, it's January 12,2016!
Rateros a la vista, ladrones... DON'T BUY ANYTHING FASHIONMIA SITE
I recently ordered a coat from Fashionmia.com. It came in a timely manner and I was very surprised at what a quality item it was. What was even more shocking was the price. Extremely low! I will definitely buy from them again!
I purchased a few items for Christmas gives and they were all received timely. I had an issue with one where the size was not the correct one I ordered. I had continual contact with Grace in customer service and she worked to rectify my problem, as the cost to return the item was more than I paid. Very happy with the product and service I received
9 months ago I ordered a dress and was very pleased with style, quality and size. Unfortunately the dress I have recently received is far too small and took several weeks to arrive. I will say that the communication with Carol at Fashionmia was excellent.
Almost two months now since i placed an order and has not arrive yet
Fashion Mia has some of the cutest fashions available at affordable prices. They have a wide selection of all clothes for any occasion and season. In addition they have a great selection available in plus sizes which is great for a curvy chica like me. They also have a great customer service department that does their best to accommodate your needs. I would recommend it.
Placed an order with this company and it took them forever to get my order then when it was received it was very poorly made, this whole experience was awful. If I could I would give them a negative number.
Hi. I purchased a gorgeous overcoat. Was anxious to receive it and verify the quality. When I received it. It is Gorgeous and very nice quality. However, it was the wrong size. Too small. The company has been very responsive with emails and instructions on obtaining another overcoat.
I cannot wait to receive my new one and see what other items I will order.
I had ordered two coats for my daughter for Christmas. I ordered one the wrong size (didn't check before I checked out) but when I sent an email explaining that I needed XXL instead of Medium they were wonderful and changed the order as it was still in processing. Very happy with the coat and especially the staff, they are wonderful.
The product is OK for the price. But if you get the wrong size it cost more to ship the product back to them then it does to purchase the product. Then to return or exchange they offer you $5. But state if you do a review they can give you $35 coupon or $20 cash to your account. After almost a 30-day run around in completing one of the reviews. They now ask to complete a total of 3 reviews in order to get the $35 they promise. Great site as long as you don't need to return anything. I ordered the same size in all seven Dresses two of them were too small and one was too big
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!