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FashionMia
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FashionMiaReviews 2,864

2.1
fashionmia.com

FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169
Massachusetts
1 review
16 helpful votes
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This site is a SCAM!
January 11, 2016

They ripped me off over a 100 bucks and wont return my emails! Stay away!

Date of experience: January 11, 2016
Canada
1 review
1 helpful vote
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Great Company
January 11, 2016

I bought a dress a couple days before Christmas and I didn't know what to expect.
I revived the dress in very good time and this dress came packaged in great condition. The Dress was looked great.
I would recommend this company.

Date of experience: January 11, 2016
California
1 review
2 helpful votes
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Excellent customer sevice
January 11, 2016

I had an issue with the size of the shirt, so I contacted customer service and they were able to resolve the issue for me. I was also missing an article of clothing and they confirmed that the order would be shipped immediately. I was very pleased with how helpful they were.

Date of experience: January 10, 2016
Connecticut
1 review
21 helpful votes
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Absolute bull$#*!
January 10, 2016

Ordered 2 dresses from them in Dec because of a huge sale and I think free shipping and just received them today. The dresses I ordered are not at all what they sent me (side by side pic for reference) I just opened a dispute with them and thank God I ordered through paypal because I'll get my money back if they try to screw me over.

Also: ALL of the positive reviews are fake/planted. Some or word for word on multiple sites.

Date of experience: January 10, 2016
California
3 reviews
22 helpful votes
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I ordered Dec 4 my order arrived Jan 8th after inquiring where my order was 3 times!. When it arrived it was not as described, i ordered a heavy long winter coat, it was short, very poor quality, very thin and came in 2 pieces the size was to be a womens XXXL It wouldn't fit a skinny short 3rd grader. The shirts body was too short it was like a mid drift top with long tails. Very disapointing all around. Getting them to give TIMELY ASSISTANCE on a return and refund is a nightmare. Costly to return items to CHINA! Still awaiting that refund, i did everythingbthey asked. Feel like they were purp I sell dragging thier feet to be able to refuse a refund.

Date of experience: January 10, 2016
Colorado
2 reviews
13 helpful votes
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We ordered December 4th, 2015----arrived January 9th, 2016. These were supposed to be Christmas gifts. Two items missing from order, sack arrived partially torn open. No way to call Fashion Mia as the phone number provided hangs up on the caller when you attempt to leave a message each and every time. We wrote a number of emails to Fashion Mia, finally received a reply telling us that PART of our order had shipped, this was days before Christmas. The order asked us to chose another item as one item was no longer available. I asked for a refund, I have never heard back from Fashion Mia, no reply emails or phone calls from Fashion Mia. I am a frustrated customer.

Date of experience: January 9, 2016
Illinois
1 review
16 helpful votes
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I had to throw out all the items ordered due to their sizes and/or quality. No one even wanted any of them for free. One of the items is still processing almost two months after order was placed although money for it were taken right away. No refund was issued. The worst shopping experience I have ever had.

Date of experience: January 9, 2016
Tennessee
1 review
15 helpful votes
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I've been robbed!
January 9, 2016

I want to return my products and I cant get an answer from customer service What is the problem? I will report this to the BBB! I

Date of experience: January 9, 2016
Florida
1 review
14 helpful votes
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BAD BAD BAD
January 9, 2016

HORRIBLE QUALITY. Not what appears in the picture at all. The delivery took forever and im still waiting on 4 more dresses that i had ordered a month ago that still havent been delivered, good prices but the product is crap. I do not recommend it to anyone. That website should be shut down.

Date of experience: January 9, 2016
New Jersey
1 review
0 helpful votes
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Very impressed
January 9, 2016

I got some jackets as a gift for my wife, they arrived just before christmas in time to give to her. The jackets are very beutiful and match all of her clothing, she enjoys them alot and loves wearing themi. All the diffrent clothing i saw on their web sight was very fashionable and i will continue to order from them in the future. They also give good fricing on their clothes, i love that!

Date of experience: January 9, 2016
Georgia
1 review
13 helpful votes
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They deserve a below zero rating! I ordered a jacket from fashion Mia. It took forever to be delivered to me. When it arrived the buttons were damaged and tarnished. I tried to contact customer service by email numerous times with no response yet. I also tried calling their number listed which is not real... It just disconnects you. They state in their return policy to contact *******@fashionmia.com. Don't even bother because they won't respond. I also sent numerous messages on their Facebook page and have not received a response. DO NOT ORDER FROM THEM THE BUSINESS THEY RUN IS HORRIBLE! Quality is bad and runs extremely small. I will be reporting them and disputing this.

Date of experience: January 9, 2016
Maryland
1 review
1 helpful vote
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Great
January 9, 2016

The prices for the clothing is really great. I would most definitely order from them again. I would also recommend to all of my friends and family. The customer service is great as well

Date of experience: January 9, 2016
North Carolina
1 review
4 helpful votes
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Great customer service!
January 9, 2016

The customer service is great. They respond asap and try their best to resolve any issues with orders. I had an issue with sizing on one of my orders and they helped asap. The other two items I received are wonderful and fit perfectly!

Date of experience: January 9, 2016
Canada
1 review
0 helpful votes
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Good product
January 8, 2016

I ordered dresses and coat and was worried that color and style will be not the same as in picture. Received my order and love it. Color what you see in picture. There is a chart for size, make sure to select right size for you. I will order again. For price what they offer it's worth it.

Date of experience: January 8, 2016
Colorado
1 review
3 helpful votes
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Great cloths!
January 8, 2016

I ordered a coat from Fashionmia. I love it! It is everything I hoped it would be and better in some ways. Very nice quality and I love the design and fabric! I'm very excited about it! The only problem is that their sizes run smaller than I'm used to. I contacted their customer service and they have been super helpful in reaching a solution to get me a bigger size. I'm so excited for it to get here. Shipping took a really long time last time but I did order it during Christmas time which is the busiest time of year and to be fair they are located a long ways away from where I live. I recommend Fashionmia! They have beautiful clothing and their designs are so beautiful. I do strongly recommend getting 2 to 3 sizes larger than you normally buy.

Date of experience: January 8, 2016
Canada
1 review
0 helpful votes
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Bon service à la clientèle
January 8, 2016

Vêtements trop petits. Bon service à la clientèle pour régler les problèmes. Merci

Date of experience: January 8, 2016
Fashion M. FashionMia Rep
over a year old

Hello, thanks for your review. We will try our best to make the size right in the future.

Florida
1 review
8 helpful votes
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POOR QUALITY
January 8, 2016

The quality of the clothes very cheap and poorly made.

Date of experience: January 8, 2016
Fashion M. FashionMia Rep
over a year old

Hello, sorry for the inconvenience. Most dresses your ordered is no more than $10, but i believe it's good value for money.

New York
1 review
15 helpful votes
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Total waste of money. I cant believe that they are able to still sell here in the US because their sizes and representation is so off. Very poor quality. And just to give you an example of how off the sizes are, I ordered 5 count XXL size coats for myself and my two daughters who are normally a L-XL. I had to give all but one coat to a co worker for her 8 and 10 year old grandkids. It would have cost me as much to return the items as it did to buy the coats. Total waste of money. Next time I will just catch fire to my money.

Date of experience: January 8, 2016
Ireland
1 review
10 helpful votes
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Still waiting for 2 coats ordered on 12 December 2015
One part has been shipped but seems to be in the Netherlands for the last 4 days and is pre-advised ( I don't know what this means)
The other coat is still processing... i am getting worried that they will never arrive.
Please can you update me?

Date of experience: January 8, 2016
Fashion M. FashionMia Rep
over a year old

Hello, your order has been shipped out by Netherlands Registered Mail with tracking number RC374981745N: The item is at the PostNL sorting center on 2016-01-08

Canada
1 review
15 helpful votes
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I am a real person and this is my second review in a few days. Fashion Mia promises delivery within 3 -5 working of confirmation. This is completely untrue. The post office informed me that Fashion Mia sent my order from their country one month after I ordered it and that it was still in transit and after customs I may receive it after almost two months - if it truly will arrive.

They will never have my business again!

Date of experience: January 7, 2016
Fashion M. FashionMia Rep
over a year old

Hello, sorry for the inconvenience. Your order has arrived your country, you will receive it soon.

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!


fashionmia.com
Hong Kong, China