The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
This summary is generated by AI, based on text from customer reviews
They ripped me off over a 100 bucks and wont return my emails! Stay away!
I bought a dress a couple days before Christmas and I didn't know what to expect.
I revived the dress in very good time and this dress came packaged in great condition. The Dress was looked great.
I would recommend this company.
I had an issue with the size of the shirt, so I contacted customer service and they were able to resolve the issue for me. I was also missing an article of clothing and they confirmed that the order would be shipped immediately. I was very pleased with how helpful they were.
Ordered 2 dresses from them in Dec because of a huge sale and I think free shipping and just received them today. The dresses I ordered are not at all what they sent me (side by side pic for reference) I just opened a dispute with them and thank God I ordered through paypal because I'll get my money back if they try to screw me over.
Also: ALL of the positive reviews are fake/planted. Some or word for word on multiple sites.
I ordered Dec 4 my order arrived Jan 8th after inquiring where my order was 3 times!. When it arrived it was not as described, i ordered a heavy long winter coat, it was short, very poor quality, very thin and came in 2 pieces the size was to be a womens XXXL It wouldn't fit a skinny short 3rd grader. The shirts body was too short it was like a mid drift top with long tails. Very disapointing all around. Getting them to give TIMELY ASSISTANCE on a return and refund is a nightmare. Costly to return items to CHINA! Still awaiting that refund, i did everythingbthey asked. Feel like they were purp I sell dragging thier feet to be able to refuse a refund.
We ordered December 4th, 2015----arrived January 9th, 2016. These were supposed to be Christmas gifts. Two items missing from order, sack arrived partially torn open. No way to call Fashion Mia as the phone number provided hangs up on the caller when you attempt to leave a message each and every time. We wrote a number of emails to Fashion Mia, finally received a reply telling us that PART of our order had shipped, this was days before Christmas. The order asked us to chose another item as one item was no longer available. I asked for a refund, I have never heard back from Fashion Mia, no reply emails or phone calls from Fashion Mia. I am a frustrated customer.
I had to throw out all the items ordered due to their sizes and/or quality. No one even wanted any of them for free. One of the items is still processing almost two months after order was placed although money for it were taken right away. No refund was issued. The worst shopping experience I have ever had.
I want to return my products and I cant get an answer from customer service What is the problem? I will report this to the BBB! I
HORRIBLE QUALITY. Not what appears in the picture at all. The delivery took forever and im still waiting on 4 more dresses that i had ordered a month ago that still havent been delivered, good prices but the product is crap. I do not recommend it to anyone. That website should be shut down.
I got some jackets as a gift for my wife, they arrived just before christmas in time to give to her. The jackets are very beutiful and match all of her clothing, she enjoys them alot and loves wearing themi. All the diffrent clothing i saw on their web sight was very fashionable and i will continue to order from them in the future. They also give good fricing on their clothes, i love that!
They deserve a below zero rating! I ordered a jacket from fashion Mia. It took forever to be delivered to me. When it arrived the buttons were damaged and tarnished. I tried to contact customer service by email numerous times with no response yet. I also tried calling their number listed which is not real... It just disconnects you. They state in their return policy to contact *******@fashionmia.com. Don't even bother because they won't respond. I also sent numerous messages on their Facebook page and have not received a response. DO NOT ORDER FROM THEM THE BUSINESS THEY RUN IS HORRIBLE! Quality is bad and runs extremely small. I will be reporting them and disputing this.
The prices for the clothing is really great. I would most definitely order from them again. I would also recommend to all of my friends and family. The customer service is great as well
The customer service is great. They respond asap and try their best to resolve any issues with orders. I had an issue with sizing on one of my orders and they helped asap. The other two items I received are wonderful and fit perfectly!
I ordered dresses and coat and was worried that color and style will be not the same as in picture. Received my order and love it. Color what you see in picture. There is a chart for size, make sure to select right size for you. I will order again. For price what they offer it's worth it.
I ordered a coat from Fashionmia. I love it! It is everything I hoped it would be and better in some ways. Very nice quality and I love the design and fabric! I'm very excited about it! The only problem is that their sizes run smaller than I'm used to. I contacted their customer service and they have been super helpful in reaching a solution to get me a bigger size. I'm so excited for it to get here. Shipping took a really long time last time but I did order it during Christmas time which is the busiest time of year and to be fair they are located a long ways away from where I live. I recommend Fashionmia! They have beautiful clothing and their designs are so beautiful. I do strongly recommend getting 2 to 3 sizes larger than you normally buy.
Vêtements trop petits. Bon service à la clientèle pour régler les problèmes. Merci
The quality of the clothes very cheap and poorly made.
Hello, sorry for the inconvenience. Most dresses your ordered is no more than $10, but i believe it's good value for money.
Total waste of money. I cant believe that they are able to still sell here in the US because their sizes and representation is so off. Very poor quality. And just to give you an example of how off the sizes are, I ordered 5 count XXL size coats for myself and my two daughters who are normally a L-XL. I had to give all but one coat to a co worker for her 8 and 10 year old grandkids. It would have cost me as much to return the items as it did to buy the coats. Total waste of money. Next time I will just catch fire to my money.
Still waiting for 2 coats ordered on 12 December 2015
One part has been shipped but seems to be in the Netherlands for the last 4 days and is pre-advised ( I don't know what this means)
The other coat is still processing... i am getting worried that they will never arrive.
Please can you update me?
Hello, your order has been shipped out by Netherlands Registered Mail with tracking number RC374981745N: The item is at the PostNL sorting center on 2016-01-08
I am a real person and this is my second review in a few days. Fashion Mia promises delivery within 3 -5 working of confirmation. This is completely untrue. The post office informed me that Fashion Mia sent my order from their country one month after I ordered it and that it was still in transit and after customs I may receive it after almost two months - if it truly will arrive.
They will never have my business again!
Hello, sorry for the inconvenience. Your order has arrived your country, you will receive it soon.
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!
Hello, thanks for your review. We will try our best to make the size right in the future.