business logo of FamilyTime

FamilyTime

How would you rate FamilyTime?
grey star
grey star
grey star
grey star
grey star
Ohio
1 review
1 helpful vote
Follow Steve C.
Unfollow Steve C.
Send Message
Share Review
Report Review

Best for Co-Parents
August 28, 2015

I read on FamilyTime Website that with this app, you can "make your presence felt" and it actually makes it possible! I found this app inspiring because I had been using 4 different child-custody apps for different things but have now replaced them with FamilyTime. It's cool, and I can easily plan things with my ex. It has limited features but it works fine for me at very economical price. Location history and PickMeUp alerts have made my life a little easy. A great help!

Date of experience: August 28, 2015
Hungary
1 review
0 helpful votes
Follow Rita K.
Unfollow Rita K.
Send Message
Share Review
Report Review

Great support team
January 2, 2021

I have just started using this product to control my son's online time, and by mistake I selected 2 products which were charged on my credit card. I contacted the support team and there was immedate help and solution for my issue. As for the product so far so good, lot of great options in it to be still discovered. Great work! Thank you!

Date of experience: January 1, 2021
Pakistan
1 review
0 helpful votes
Follow Alex T.
Unfollow Alex T.
Send Message
Share Review
Report Review

Big Help
April 21, 2017

Great app with great features. Runs smoothly and I havent faced any major difficulties. The support staff is very helpful as well. Overall it is good and I recommend to all my friends and other parents.

Date of experience: April 21, 2017
Pakistan
1 review
0 helpful votes
Follow Tori C.
Unfollow Tori C.
Send Message
Share Review
Report Review

Very Helpful.
April 28, 2019

I am super dad and it's really difficult for me to keep check on my kids. Familytime advanced features solve all my problems single handedly. I can set my kids app usage, dinner time, homework time, etc. Their amazing location tracking feature always give me the exact location of my kids. I am very happy with familytime app.

Date of experience: April 27, 2019
Pakistan
1 review
6 helpful votes
Follow Amanda w.
Unfollow Amanda w.
Send Message
Share Review
Report Review

They have been wanting me to keep reinstalling the app but the features just won't work. I was tired of contacting customer service but they would respond after two or three days. Refused to refund the money and charged me without the authorisation. Avoid it and check for built in parental controls in iOS devices. Good luck and shame on the makers of familytime app. They are cheat and fraud based in Tokyo.

Date of experience: December 14, 2016
Pakistan
1 review
0 helpful votes
Follow Angela M.
Unfollow Angela M.
Send Message
Share Review
Report Review

Highly Recommended
July 23, 2020

Just got this and it is blocking everything that I need it to. The functionality is awesome. Needed to upgrade to premium so I could view texts, the chat support responded quickly and was very helpful.

Date of experience: July 22, 2020
Pakistan
1 review
6 helpful votes
Follow Jennifer W.
Unfollow Jennifer W.
Send Message
Share Review
Report Review

It is very deceptive that there is no mention of having to purchase a subscription for the app to work until well into the installation process. Edited to add I am now getting daily spam offering me discounts because I didn't complete the installation process. It needs to be mentioned in the app store description that a subscription is required for full functionality--not just on the website.

Date of experience: December 15, 2016
Pakistan
1 review
0 helpful votes
Follow Rilee W.
Unfollow Rilee W.
Send Message
Share Review
Report Review

The very best
April 17, 2017

I have tried many parenting apps for my kids. FT is one of the best out there. It has multiple features and incredible chemistry. I love the interface too. It is clean and easy. The most useful tool for me is the location services. It keeps me connected with my three children all day long. Five stars for it.

Date of experience: April 17, 2017
Brazil
1 review
0 helpful votes
Follow Talya S.
Unfollow Talya S.
Send Message
Share Review
Report Review

Amazing parental app
April 11, 2017

FamilyTime is simply amazing. I have been using it for more than 2 months now and I dont have any complaints. The most useful feature for me is the screen time control. I set the locks for dinner and during my kids homework time. We have been regularly having device-free dinners and they finish their homework on time as well. Thanks!

Date of experience: April 11, 2017
California
1 review
1 helpful vote
Follow David G.
Unfollow David G.
Send Message
Share Review
Report Review

ABSOLUTELY GREAT!
November 5, 2015

FamilyTime is a great app. Easy to install process, uncluttered interface, user-friendly functionality. Along with the features, the part I liked most was the handy accessibility of my Dashboard from both the app and the Web. I can track, monitor and contact my kids from anywhere anytime.

Date of experience: November 4, 2015
Canada
1 review
2 helpful votes
Follow C T.
Unfollow C T.
Send Message
Share Review
Report Review

Don't use a discount code! They don't tell you before you subscribe, but if you use a discount code they will not issue a refund regardless of your issues. Their refund policy is completely bogus. I tried multiple times to resolve my issues using their chat and never were they able to fix the problems, my issue was always sent to the support department, who I should hear back from in 24-36 hours (I never did!). I am still waiting on a confirmation that my subscription has been cancelled. Their practice of not only offering discount codes but really pushing them (using pop-up chats from their support team on the website) and then not alerting you that they will not issue a refund and that you are not given any trial period, it's just instantly charged, is completely unethical. DO NOT USE!

Date of experience: January 2, 2020
Australia
1 review
2 helpful votes
Follow Lexa K.
Unfollow Lexa K.
Send Message
Share Review
Report Review

Pathetic
March 14, 2018

Do not use this app. Please refer to the reviews in your App Store for the reasons why. Depending on your device it may not work and the support staff are inadequate. It works in the short term but not for the long term. You also cannot make a one off payment, you have to agree to a recurring payment plan which depending on how you pay, may be difficult to break from.
Please do your homework by checking the reviews by users on this product, not by recommendations by a third party that doesn't test it in the long term.

Date of experience: March 14, 2018
Florida
1 review
0 helpful votes
Follow David N.
Unfollow David N.
Send Message
Share Review
Report Review

Awesome App.
January 2, 2021

Awesome app. Its a must with today's advance technology. It allows the parent supervise and have the upper hand in what is going on with your child's electronic devices. With an android device it let's you see everything in real time. Its a must have. Highly recommend it.

Date of experience: January 1, 2021
Canada
1 review
2 helpful votes
Follow Travis S.
Unfollow Travis S.
Send Message
Share Review
Report Review

As you read the other reviews, you can see they are basically stealing money. The App does not have all of the features advertised and when I tried to cancel, they had an obscure line that because the app was bought through promotion, no refund was eligible. I am talking no more than 1 hour.
The app is horrible and the customer service is even worse. Do not even try this app.
The online chat person just tells you to email and the email just said sorry, no refund. Back to the online chat, and the same person I received the email from, tells me to email again, lol.

Date of experience: September 12, 2018
Pakistan
1 review
0 helpful votes
Follow Mark K.
Unfollow Mark K.
Send Message
Share Review
Report Review

Brilliant and Simple
February 15, 2017

This app is my kids' guard. It keeps me informed of my kids activities and enables me to take needed controls to keep them safe not just in the real world but in the cyber space too. I really like suing the app. It is simple and everything put in there is self explanatory.

Date of experience: February 15, 2017
Pakistan
1 review
0 helpful votes
Follow Byod J.
Unfollow Byod J.
Send Message
Share Review
Report Review

I have been using FamilyTime for some time now and I have used other apps too. FamilyTime is powerful for monitoring and safeguarding kids from different dangers. It has various features and is continually introducing new features which I like the most. I dont have to switch to another app, it keeps getting better.

Date of experience: July 6, 2017
Pakistan
1 review
0 helpful votes
Follow Damian J.
Unfollow Damian J.
Send Message
Share Review
Report Review

Good SMS monitoring
December 23, 2016

Most of the apps I tried involved spying on kids when it comes to SMS monitoring. I dont like that idea at all. I am glad that FamilyTime has added this feature without any spying. Monitoring is important and kids must know about it. It is the right way to do it. I really appreciate it.

Date of experience: December 23, 2016
GB
1 review
2 helpful votes
Follow Lam R.
Unfollow Lam R.
Send Message
Share Review
Report Review

Life Savior!
October 27, 2015

I just can't imagine my life without this app as before using it parenting my teens was like a roller coaster ride where all was happening at a speed and I was unable to control things. My kids were sneaking oyt, they were bunkingg their classe their grades were dropping. I am glad i found this app familytime that made monitoring and parenting easy altogether!

Date of experience: October 27, 2015
Pakistan
1 review
0 helpful votes
Follow Ian H.
Unfollow Ian H.
Send Message
Share Review
Report Review

Going strong
July 24, 2017

Using it for some time now and it is going great. This app is fit for online supervision, location monitoring, and screen time and app handling. They recently introduced new features by which kids can manage their own screen time and save it as well. I gave full stars.

Date of experience: July 24, 2017
Austria
1 review
2 helpful votes
Follow Kelly G.
Unfollow Kelly G.
Send Message
Share Review
Report Review

I was sick off complaints I received from my son's school. Despite that he demanded me more time for tab for studies related research, his teachers told me that he didnot show interest in his studies and was being dumb day by day. And one day I knew that he bunked from his school. It was really alarming and downloaded FamilyTime to track my his activities. I blocked bad sites and also set a specific time for his screen usage. When he didnot find irrelevant sites he ultimately started working on his assignments more further it let me remain updated about his location all the time.

Date of experience: April 9, 2019

Overview

FamilyTime has a rating of 2.1 stars from 227 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FamilyTime most frequently mention customer service, free trial and credit card. FamilyTime ranks 80th among Parenting sites.

service
39
value
38
shipping
18
returns
31
quality
37
This company does not typically respond to reviews