The Family Time app is a total scam. I signed up for the free trial. Within the hour I tried to download it and the app wouldn't work. I requested a refund. I was told that they "checked their records" and I had signed up for an upgrade (I had only signed up for the "free trial") and that they would not issue a refund. There is no number to call and you'll only get fake canned responses for your inquiry. After that I checked the reviews more thoroughly and many of the reviewers had the same experience as I did. Buyer Beware!