They are cheaters, don't even try their app. Go with google's app, which is a FREE app and much more robust. They have charged me £79 for this year, after I asked them to cancel my subscription last year itself. I approached them on the same day and opened a ticket (Jan 4th). They are making so many nonsense excuses for the last 3 months. Note that, they are not reachable on any phone lines. You can only reach their support team on Chat. On chat, they claim that the chat is only for support and instead suggest you send an email to refund-team. The funny part is, one of the support team members will reply back to your email saying the request is in progress. The support team is full lies and very disgusting. My honest suggest is, just AVOIDDDD the app.