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FamilyTimeReviews 230

2.1

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FamilyTime Reviews Summary

FamilyTime has a rating of 2.1 stars from 230 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FamilyTime most frequently mention customer service, free trial and credit card. FamilyTime ranks 92nd among Parenting sites.

service
41
value
40
shipping
18
returns
33
quality
39
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Spain
1 review
1 helpful vote
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Great service
November 4, 2020

Great customer service. Responded immediately. Been using familytime for 2 years and happy with user friendliness.

Date of experience: November 4, 2020
Poland
1 review
0 helpful votes
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Super Help :)
November 4, 2020

Pomoc zaoferowana na czacie bardzo pomocna i rzeczowa. Pan Rick Foster dokładnie wytłumaczył w czym leży problem i jak z nim sobie poradzić.

Date of experience: November 4, 2020
Texas
1 review
1 helpful vote
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Amazing
October 28, 2020

Very useful tool to eliminate conflict around usage. Chat support is amazing. Instead of asking for the phone, I just tell them I am turning it off.

Date of experience: October 27, 2020
3 reviews
12 helpful votes
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I bought this app and it's failed me couldn't view my wife's deleted information so I used the best instead and could read deleted information on my wife's phone without touching

Hackers phone cloning. C o m

Date of experience: October 24, 2020
Austria
1 review
0 helpful votes
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Chat support!
October 13, 2020

Ich bin mit der Unterstützung vom Chat Support sehr zufrieden! Ich empfehle allen Eltern die App für die Sicherheit den Kindern!
Danke!

Date of experience: October 13, 2020
VE
1 review
0 helpful votes
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Excelente
September 16, 2020

Excelente aplicación para controlar el contenido que ven nuestros hijos
Podemos controlar las páginas q visitan y mucho más

Date of experience: September 16, 2020
Jordan
1 review
1 helpful vote
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Excellent app
September 15, 2020

Very dependable features and reliable app. Support service is super quick.
Will always be a client with them.

Date of experience: September 15, 2020
Montana
2 reviews
1 helpful vote
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Beware that unsubscribing is difficult if not near impossible. Your account settings (subscription) are very well hidden. Supposedly they send you a notice 1 month before renewing. BE aware it is a negative Checkoff. I checked all of my email logs and received no such notice and I would have been looking for it in order to unsubscribe. In many areas negative checkoffs are illegal as it is very a unscrupulous practice. One would have to wonder just how secure your data is when a company does business with such practices and hiding behind dubious user agreements? Stay away FAR FAR away.

Date of experience: September 14, 2020
Pakistan
1 review
1 helpful vote
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Great app
August 25, 2020

Excellent app. So happy I can always find my kids and see what they are getting up to on their devices. Excellent customer service too through live chat.

Date of experience: August 25, 2020
Ohio
1 review
1 helpful vote
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Rip off
August 17, 2020

This is a scam do not use unless you want them to charge your account for a second year with out notifying you first.

Date of experience: August 17, 2020
Pakistan
1 review
1 helpful vote
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Great app
August 7, 2020

The app seems good so far, the online chat is great though, very quick to respond, friendly and helpful

Date of experience: August 6, 2020
Pakistan
1 review
1 helpful vote
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Awesome app, everything you need to keep an eye on your childs daily activities on their electronic devices. Great Tech Support they are there to assist and resolve any problems you may have with the app. 24/7. Highly recommend this app.

Date of experience: August 6, 2020
Pakistan
1 review
1 helpful vote
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Fantastic App
August 3, 2020

Truly enjoyed the app. It works great with Android devices. It had a few glitches but nothing that could not be fixed. The support team is awesome. They help you everyway they can to resolve issues. Thank you Family Time

Date of experience: August 3, 2020
Pakistan
1 review
0 helpful votes
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Great app
August 3, 2020

New to app but have found it good so far! Customer service are fab to deal with and chat on home screen is so handy! So far love the bed time feature... no more chasing teens for phones at night worrying they'll be on too late.

Date of experience: August 3, 2020
Pakistan
1 review
0 helpful votes
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Fantastic App
July 30, 2020

Incredible app however a want a few more features such as ability to monitor my kid's facebook or intagram activities. Just a more request from one of you loyal user

Date of experience: July 30, 2020
Texas
1 review
0 helpful votes
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Incredible App
July 23, 2020

FamilyTime gave me my peace of mind. I work in double shifts and it keeps me updated about where my kids are what they are doing in point in time and when they reach back home. Two things I like most about this app is its SOS alerts and auto check ins and checkouts which I receive whenever they enter and exit places. I think with the payment of couple of bucks I'm getting a lot for locating my family. Well now I can understand why its GPS tracking specs are at hype on social media. I'd say you should definitely try it.

Date of experience: July 23, 2020
Texas
1 review
0 helpful votes
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Easy on budget app
July 23, 2020

(I am only reviewing sign up and chat support. As I haven't had time to use the app properly yet) but very easy and straight forward process. Chat advisor was helpful and quick to respond. Looking forward to using app!

Date of experience: July 22, 2020
Pakistan
1 review
0 helpful votes
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Highly Recommended
July 23, 2020

Just got this and it is blocking everything that I need it to. The functionality is awesome. Needed to upgrade to premium so I could view texts, the chat support responded quickly and was very helpful.

Date of experience: July 22, 2020
New Zealand
1 review
0 helpful votes
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I was having trouble syncing my chromebook, phone, and child's phone (androids) After talking with RICK (very courteous & helpful) I sent some screenshots & he helped me resolve everything. In the end, going directly through their site is best for managing settings on the parent side and also downloading from there on the child's phone. Past: Perfect, again! I had a silly question and Marc helped me immediately with professionalism and kindness. Strongly recommend.

Date of experience: July 21, 2020
Pakistan
1 review
0 helpful votes
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Promising app! Familytime does what it claims. I am using the app and it just makes your life a little easier knowing you can protect your children from all the threats online and offline.

Date of experience: July 21, 2020

From the business

FamilyTime is a leading parental control app for Android Phones, iPhones, Android Tablets, iPads, and Fire OS devices. Monitor and track your child's phone activity and limit screen time.