I always land on this page the majority of the times I am looking for excellent deals. I know some other places sometimes out beats this, but the MAJORITY, this outbeats the others.
I had reserved a 5 night stay at Haleakala Shores in Maui In June 2020. With the pandemic, Hawaii requires visitors to self quarantine for 14 days and United Airlines cancelled our flight. During that time Expedia was not connecting customers to their agents if their trip was more than 20 days out. So I waited. At 20 days out I contacted their online agent who said if I cancelled my reservation I would be penalized 30% of the cost. I requested an exception due to events outside my control. They said they would try to contact the property. The property said "No refunds." I asked Expedia to try to get my full refund. Due to events outside of my control. After that they never got in contact with the property. I called and spoke to someone who was very apologetic and read me all the lines that these agents read to unhappy customers. I contacted them again to see if they could get in touch with the property, they couldn't. They told me they would get in touch with the property and to not call back until I received an email from them. 1 week past the date they said it would be resolved I call. The customer service rep sent me to the "lodging department " and that gentleman told me that was the wrong department and sends me back to square one. I get another rep and finally ask for a supervisor. Emma gets on the phone and proceeds to tell my husband that there is nothing they can do for us. We can cancel, now with a 50% penalty or we can get a coupon to use on the property that would not let us rebook past the month of June 2020. Emma continues to tell us that there is nobody higher than her in the entire company that we can call, write or email. She even said the company doesn't receive mail. It was bad enough to feel like I was being screwed over by 2 businesses at once, but to have this "supervisor" blatantly lie to me was unforgivable. Also I'm out $1500 if the rental property goes under.
Bad service somebody to call me *******742
Bad service somebody to call me *******742
Bad service somebody to call me *******742
The absolute best Travel one stop shop. Deals are always present and even emailed to you based on your favorite destinations.
Got a very good deal there! This website saved me about 1000 dollars on my trip. Will def use again!
Always helpful and friendly! Even when I'm occasionally not so knowledgeable about the area they are!
Expedia offers average prices on travel when compared to other websites that offer the same type of services. Shop around is my advice.
Expedia has lost the customer service skills, people employees just ignore customers. There Listed hotels are average and low quality.
booking.com is giving them a run for their money but they still have the most effective user platform
Have been using Expedia for years now. As stated, they are dependable and offer a good refund policy.
Wow, the whole process was quick and smooth. Tickets were delivered soon, thank you Expedia, we 'd love to use services again.
After purchase through them. We got to the hotel and there were addition charges, not a fun time dealing with that.
I have been their customer for many years. Great website, App, good hotel deals never had any issues so far.
Dose not give the best possible price use a search engine called deal checker it will find much cheaper than Expedia for all your airline tickets
Problems completing an order, don't bother calling the 800 number, they can't help you either. Move on, go to another site!
Overview
Expedia has a rating of 2.1 stars from 1,603 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Expedia most frequently mention customer service, credit card and next day. Expedia ranks 203rd among Travel Search Engine sites.
Its primary web businesses include Expedia.com, Hotels.com, Hotwire.com, and Egencia.com. It launched Tripadvisor in 2011. It also offers services for corporate travel and travel services in Europe and Asia.
Expedia also operates internationally with sites in Canada, the United Kingdom, Germany, France, Italy, Spain, the Netherlands, Norway, Sweden, Denmark, Australia, Japan, and China. It is done through its investment in eLong.
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- Bellevue, Washington
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Business History
With years of experience in the industry and the motivation to begin a venture run by drivers for drivers is how CARiD came to life. Founded in New York City just over a decade ago and now located in Cranbury, New Jersey, CARiD is growing by the day. Our staff is full of energetic and enthusiastic representatives who enjoy speaking with customers and getting to know the products. The atmosphere in our office is professional but upbeat. We're not just a group of salespeople who go to work and punch in. We do the research and have developed relationships with some of the most reputable manufacturers in the business to be able to carry an extensive collection of car accessories for you to choose from.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members