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enriquea26

Enrique A.

2
Level 2 Contributor
Hawthorne, United States

Contributor Level

Total Points
807

7 Reviews by Enrique

9/25/21

HUD Dating is an absolute scam. Within 2 hours of creating my profile, they suspended my account with no reason given. I posted 3 none nude, none obscene, normal pics and didn't send any messages. I told them to cancel my account because after your 7Day "Free" trial period, they start to charge $19.99. They never canceled. I could not log back in to do it myself due to suspension.

They refuse to refund my money and the excuse (which is an absolute lie) given for why my account was suspended was because I had a bad IP address? That is a shady company and there are multiple complaints about there dishonest and unacceptable business practices.

DO NOT THROW YOUR MONEY AWAY ON THIS GARBAGE SITE. I HAVE VERIFIABLE PROOF TO EVERYTHING I WROTE IN EMAIL FORM FROM HUD DATING CUSTOMER SERVICE.

Tip for consumers:
SCAM SITE THAT SUSPENDS YOUR ACCOUNT WITHIN THE "7DAY FREE TRIAL PERIOD" SO THAT YOU CAN'T ACCESS YOUR ACCOUNT IN TIME TO DEACTIVATE OR DELETE YOUR PROFILE. I WILL BE FILING A FORMAL COMPLAINT WITH THE BBB OVER THEIR DISHONEST AND UNACCEPTABLE BUSINESS PRACTICES. THEY REFUSED TO DELETE MY ACCOUNT THOUGH I REQUESTED IT IN WRITING BECAUSE I WAS SUSPENDED AND THEY DIDN'T ACTION MY REQUEST CAUSING A $19.99 CHARGE TO MY BANK ACCOUNT WHICH I WILL NOW HAVE TO CHARGEBACK.

AVOID AT ALL COST!

6/5/21

I purchased 2 pairs of Lacoste sunglasses on May21st from the Nordstrom Rack website.

The Nordstrom Rack website shows delivery carrier performing delivery to be FEDEX. I clicked on the tracking link and FEDEX has no record of the package in their system.

It turns out UPS was the actual carrier that would be delivering the much anticipated package containing my Lacoste items. Below is a quick breakdown.

Label is created on May 24th. Product is shipped on May 24th. The item is returned to Sender on the 27th May from California to N. Y. - Item is OUT FOR DELIVERY in Melville N. Y. on June 4th at 09:24 A.M. and delivered and signed for at 10:53 on June 4th.

The reason why i show the information above is because there is NO MENTION of the package being OUT FOR DELIVERY to my home on the UPS website. WHY? Because the Shipper (LACOSTE) intercepted the package on the 26th of MAY (an entire day) before it reached the UPS VERNON CA HUB.

I spoke to Erik (Nordstrom Rack Weekend Supervisor) and he made no mention of an intercept. He mentioned that Lacoste used UPS though Nordstrom Rack had provided LACOSTE with a FEDEX label for my parcel. He mentioned that He would call UPS on Monday to ask why the package never showed OUT FOR DELIVER to my residence and also WHY there was no mention of an ATTEMPTED DELIVERY to my Residence. I truly doubt he will call me back as I'm sure this has happened to several customers several times in the past 2 weeks or so.

WHY WOULD LACOSTE INTERCEPT THIS PACKAGE ON THE 26th of MAY, HAVE IT RETURNED TO THEIR MELVILLE N. Y. FACILITY ON THE 4th of JUNE AND NEVER BOTHER TO SEND ANY KIND OF COMMUNICATION REGARDING THE ISSUE I DETAILED ABOVE?

THIS HAS TO BE FALSE ADVERTISEMENT!

I ordered 2 more LACOSTE sunglasses from Nordstrom Rack on the 28th of MAY (before I discovered that the first order was intercepted and routed back to shipper at shipper's request). Once again Nordstrom Rack shows FEDEX but UPS is the actual carrier that was assigned. UPS shows that the label was created on the 1st June and Shipped on 1st of June. NO FURTHER UPDATE OF ANY KIND WHATSOEVER AND IT'S THE 5TH OF JUNE!

I bet anything that this order was cancelled before it actually ever shipped. AH... ONE LAST THING.
Nordstrom Rack has an extremely slow refund process even if you take the item you wish to return to an actual NORDSTROM RACK STORE, the refund will take 5 to 8 business days to be processed and an other 5 business days for your bank to show refund as having been received and available in your account.

NOT THIS TIME. MY REFUND WAS MADE AVAILABLE IMMEDIATELY... AND NOT BY MY REQUEST. AND NOT BY A SUPERVISOR OR MANAGER. IT WAS OFFERED AND PROCESSED BY A CONTRATCOR IN SOUTH AMERICA THAT NORDSTROM RACK FARMS OUT THEIR CALL CENTER TO AFTER BUSINESS HOURS.

I HAVE PROOF OF EVERYTHING I POST ALWAYS!

Tip for consumers:
Nordstrom Rack is a frustrating company to do business with. There are great purchase opportunities but far more dissatisfaction than satisfaction is what I've encountered.

Products used:
I have purchased several items from Nordstrom Rack. This year alone, I have spent over 2K. My complaint is cancelled orders, damaged products, "New" shoes showing delivered without a shoebox, clothing items arrive stained or with defects to the material. Some time there are great value purchases.. however, those purchases are offset by the multitude of returns that have to be made because the items arrive in "Not as described" condition.

The return process is pathetically slow.

Free shipping on orders over $89

Service
Value
Shipping
Returns
Quality
114 Views
4/23/21

Badoo is the absolute worst dating site there is. Half the profiles are fake, or if real, the women will hit you up for "help" you can waste the entire day reporting away on:
Transsexuals posing as women
Nigerians running scams posing as women
Escorts trying to use the site to sell their services
Women that say they're 38 but look 80.
I can go on and on.

When you report someone, Badoo will warn the person who was rude, or solicited you for money, or for any numerous amounts of rude behavior. When they warn you, Badoo changes your name from what ever you entered "Ricky" to "Moderated" which simply means you've been warned.

Badoo terminated my account without 1 single warning of any kind. The excuse? We've been getting several complaints about your behavior. You're now blocked and our decision is irreversible. How convenient! They had just charged my account for credits and that same day decide to block my account.

Badoo is guilty of overcharging some countries based on the exchange rate.

I found out that you can create a profile and use a country like Brazil (Using U.S. Vs. Brazil Comparison) which has a 5.2 Brazilian Reais to 1 U.S. Dollar.

Badoo Charges Brazilian users $59.99 for 2500 Credits
Badoo Charges U.S. users $39.99 for 2500 Credits

Exchange rate is (5.4) Reais to (1) U.S. Dollar

If you create an account and use Brazil as the Country where you presently live, you won't be paying in dollars you'll be paying in Reais. So the $59.99 badoo charges Brazilians will cost you only $10.96.

So now the $39.99 for 2500 credits is no longer $39.99. It's like $10.96 so now you can really have fun because for the $39.99 that Badoo wanted to charge you, you can damn near buy 10,000 credits.

On the flip side. 39.99 USD would be 218.99 Brazilian Reais (because of the exchange rate.)

Can you see how Americans are getting screwed?

What Badoo charges us, they would have to charge Brazilains 218.99 Reais in order for Badoo to make things equal but they are far from equal because they are screwing U.S. Users because the only one that can take advantage of the exchange rate is Badoo.

They charged my account $11.40 for credits and $3.04 for Premium account weekly package.
They should have charged me $39.99 for credits and $12.99 for Premium account weekly package.

Badoo charges me: $11.40 and $3.04 on 3/8,3/15,3/22,3/29
THEN SUDDENLY they charge me $39.99 but keep the Premium at only $3.04 on 4/2,4/5.

I call them on it and they refund only $39.99 but kept $39.99 and then I refilled credits using a 2 for 1 special offer they sometimes give you if they notice that you aren't buying credits any longer. I invested an additional $9.99 for 1100 credits and used 50 credits the night I purchased them and the next day I was blocked.

The excuse given was that I had several complaints about my abusive behavior but I behaved myself and showed good form. I will admit 1 incident that caused me to remove the thoughtful filter men use and I gave a user a taste of how it feels to be told off. She told me to go take it up my ass and basically $#*! off.

Normally I laugh at that sort of thing because it's a numbers game and I was doing well numbers wise. But what really upset me was that my intro was a chuckle worthy joke and her reply was vulgar and it truly didn't need to be. So. I tore into her. My word of honor. That was the only incident. Yet, if Badoo would have used that as the excuse to restrict my account, then they would have seen that I was just giving her back some of what she gave me. Worst case, I would have a warning or perhaps had my name changed to "moderated" but Badoo terminated my account and gave no explanation other than the generic one I advised on earlier.

They get another $9.99 from me. And terminate my account.

Why did the credits go up to $39.99 but premium service stayed at $3.04 instead of what it should have been which is $12.99?

Why refund only one of the 2 charges of $39.99. ($11.40 x's 2=$22.80 - $79.98 = $57.18 + $9.99 =$67.17

They kept $67.19 and used a generic excuse along with an unwillingness to explain what happened other than they "received a lot of complaints"

Do not do business with Badoo. They have piss poor business ethics, they treat their users with complete disrespect and refuse to follow their own guidelines which shows that a warning is given and then termination their after if the incident you were reprimanded for continues to happen. I never got so much as one warning ever.

My view is that they were upset that I used a glitch in their system in order to make things fair for myself and that didn't sit well with them and they felt the need to boot me from that sorry ass, scam filled, fake profile having, shemale escorts posing as women, 80 year olds talkin bout they're 42, Nigerian scam artist posing as women trying to scam you for money sending you messages starting with "Dear" who in the hell does that in the U.S., and women that want a hand out because they got stuck with 3 to 5 kids and are in a "desperate situation" is all Badoo is about. What I just described comprises of about 80% of their user profiles.

Badoo has abusive business practices.

When I replied to the last message they sent me which was that my profile was terminated permanently and that their decision was irreversible. I told them the following:

When you treat a person fair and with respect during a business transaction, that person is bound to tell at least 2 or 3 people about your company.

But when you treat your clients the way you treated me, that person will go out of his way to tell as many people not to do business with you ever! This review is simply me. Keeping my word to Badoo!

I have emails that prove absolutely everything written here to be absolutely honestly TRUE!

Tip for consumers:
When creating a profile, when filling out what country you're from, use one with a high exchange rate with the dollar being favored.. Ex.. Brazil is your home (it's not.. but our U.S. Dollar is worth 5.4 of theirs)

When you do that, you will be able to to actually have fun instead of being screwed out of your money

Products used:
Dating site

Service
Value
Quality
4/6/21

COPA AIR WILL GIVE YOU THE RUNAROUND AND REFUSES TO DO THE ETHICAL, LEGAL, MORAL, OR ACCEPTABLE THING AND JUST PROVIDE THEIR CUSTOMERS WITH REDUNDS AS MANDATED BY THE D. O. T.

Please note that I have proof in the way of emails that were sent and never replied to as well as over 100 calls to their "customer service line" which provides anything but the help you called in about. I have written the below to warn you of the dishonest business practices and tactics Copa Airlines will go to in order to frustrate you into giving up on your request for a refund and that is simply unconscionable considering the financial crisis that we are facing!

PLEASE READ...

COPA AIRLINES REFUSES TO REFUND THOUGH DOT MANDATES PASSENGERS BE REFUNDED FOR FLIGHTS CANCELED BY THE AIRLINES DURING THE COVID PANDEMIC

UNFORTUNATELY, COPA AIRLINES FAILS TO REPLY TO EMAILS AND IF THEY FINALLY GET AROUND TO ANSWERING 1 of 15 SENT, IT WILL BE WITH A GENERIC REPLY HAVING NOTHING TO DO WITH THE PROBLEM YOU HAVE DESCRIBED IN THE 14 PRIOR EMAILS.

THE DOT SENT OUT THE FOLLOWING NOTICE:

Friday, April 3,2020
WASHINGTON – The U.S. Department of Transportation today issued an Enforcement Notice clarifying, in the context of the 2019 Novel Coronavirus (COVID-19) public health emergency, that U.S. and foreign airlines remain obligated to provide a prompt refund to passengers for flights to, within, or from the United States when the carrier cancels the passenger's scheduled flight or makes a significant schedule change and the passenger chooses not to accept the alternative offered by the carrier. The obligation of airlines to provide refunds, including the ticket price and any optional fee charged for services a passenger is unable to use, does not cease when the flight disruptions are outside of the carrier's control (e.g., a result of government restrictions).

COPA AIRLINES PLAYS GAMES OVER THE PHONE BY NOT ALLOWING YOU ACCESS TO A SUPERVISOR, THEY REFUSE TO PUT YOU THROUGH TO THEIR FINANCIAL DEPARTMENT. AND THE REFUND TOOL IN THEIR WEBSITE IS MORE OF A TIME WASTING USELESS OPTION THAN A REFUND TOOL.

DON'T TRUST OR FLY COPA AIR!

Tip for consumers:
Don't think that you'll get anywhere using www.copaair.com or by calling their 800 customer service line...

My suggestion is that you go to the D.O.T. website and follow the steps necessary to file a formal complaint against Copa Airlines with the D.O.T. and have the D.O.T. go after them for tour refund. I have tried getting a refund directly with Copa Airlines since September 9th and it is now April 6th. Their abusive and dishonest practices need to be known!

Products used:
It truly doesn't matter what their refund policy is. The Department of Transportation "D.O.T." has mandated in writing that all customers be refunded as per the section of my review shows. Copa Air is the typical dishonest Corporation that insulates itself from having to do the right thing through a customer service line that can't help you and refuses to allow you to speak to management or their financial department. They should be fined for this type of criminal behavior!

Service
Value
507 Views
7/5/20

I made a mistake and purchased 2 pairs of adidas Hamburg Sneakers from CHEZ NASH FRANCE.

During checkout, there is a section where you can attach a note for the seller.

My note to seller was as follows: Please ensure that the sneakers are "as described" - "new, unused, and defect free" I added that the integrity of the shoe boxes also be in good condition as i USE THE BOX TO STORE THE SHOES.

Seller quickly emails and advises that one of the two pairs is sold out. Could he interest me in another pair or would I prefer a refund is what he asked. He showed me another pair (I had no idea they were women's shoes) since I originally purchased 2 men's sneakers, I assumed the item was a man's sneaker.

I paid for items and hoped for the best., and about 10 days later the box arrived.

I open it and immediately emailed that clown to tell him that the product was defective, soiled, with one box had crushed (3 out of the 4 corners crushed and torn). The other box was held together with staples.

Both pairs of sneakers had shoe strings undone and soles of both pairs were soiled. There were defects in the suede and leather for both pairs. I sent a message and he advised that I was free to return the items but that I would have to pay for return shipping from Los Angeles Ca to France $67.90

I was livid! What motivation does this thief have to reimburse me for the shipping fee once he has the product back at his facility? NONE! He already showed to be dishonest with what he shipped.

I translated his shipping and return policy and could't believe that no where in his policy does it say that he is held liable for shipping product that is not "as described" on his website. No where on his return and refund policy does it hold him responsible in any way for anything meaning he can ship you used, defective, returned items, and you are held responsible to return the item on your own dime.

I filed a claim with Paypal. It took nearly 50 days for me to get my 203 Euros ($238.00) and just as I thought, the seller never responded to the message pertaining to his commitment to reimburse my $67.90 for returning the garbage he shipped me in the first place. Paypal had to step in and cover that as a 1 time courtesy given the facts and conduct of that seller through the entire process.

NEVER DO BUSINESS WITH CHEZ NASH. SELLER IS A DISHONEST THIEF AND LIAR WHO's SHIPPING AND RETURN POLICY HOLD THE BUYER RESPONSIBLE FOR ANYTHING AND EVERYTHING THAT CAN AND WILL GO WRONG.

I HAVE EMAILS AND PICTURES AND PAYPAL CLAIM NUMBER INFORMATION TO BACK UP ABSOLUTELY EVERYTHING I WROTE.

5/12/20

On Apr 11, I was forced to provide my own customer service because the EXPEDIA.COM "customer service agent" refused to do their job and contact the airline I booked my flight with to request a refund code. I was told that due to the Pandemic, they couldn't reach out to their business partners and wanted to force a credit that could be applied later rather than the refund President Trump said all travelers in the U.S. were entitled to.

Six hours later and several calls into the airline (not airlines fault, they were actually easy to work with but technically couldn't release that code to me, they advised that Expedia had to request it), by my 3rd call into the airline letting them know that Expedia refused to help me by calling for that refund code, the airline furnished it and then I called Expedia and furnished the refund code to the CSR.

They advised that it would still take an additional 30 days to hit my account?

I demanded to speak to a Supervisor and Amy (Expedia Supervisor) took over and advised that there was a delay in the processing of the refund due to the "Pandemic" Funny how you press one button and money is removed from your bank account or credit card, but that button doesn't exist for refunds from Expedia to it's customers.

Amy wrote me an email advising that my refund would be processed by the 11th of May or sooner. I have it in writing from an Expedia Supervisor.

Turns out that they did nothing with that code for 7 days. They processed the code that took me 6 hours to get and multiple phone calls on the 18th of April? 7 DAYS LATER?

The refund was declined by the airline due to a mistake made by an Expedia employee that processed that request for refun on the 18th. This mistake caused an additional 8 week delay for my refund to hit my bank.

Expedia admits error but won't refund any sooner? I have now spent over 20+ hours on the phone over several days. 20+

Mark at Corporate tried to spin the truth by giving me incorrect information and incorrect timelines basically telling me the exact opposite of what 3 of his supervisors verbally told me and finally. After asking him very specific questions for a 4th time (he kept giving vague answers that were a gutless attempt to cover up all the mistakes to that point), he admits to all the errors made and basically his own dishonesty.

3 Supervisors explained the root cause of delay as several Internal ball droppings!

They won't honor the email i received on the 11th of April from Supervisor Amy advising I would receive a refund within 30 days (Monday 11th May.)

Nothing but excuses, lies, empty and meaningless apologies!

Mark at Corporate made no attempt to fix the nightmare created by incompetent employees at his company.

I wasted an hour with Mark and another 2.5 to 3 hours getting bounced around and hung up on. Totaling 3.5 to 4 hours. Just on that day alone.

For nothing!

NEVER AGAIN!

TO BE HONEST WITH YOU, I WOULDN'T BE SURPRISED IF EXPEDIA.COM WAS EARNING INTEREST ON REFUNDS THEY REFUSE TO PROCESS. I SWEAR I WILL NEVER DO BUSINESS WITH THIS DISHONEST COMPANY AGAIN!

CONSUMERS BEWARE!

I have emails that back every word!

119K Views
6/7/18

IN OTHER WORDS IT'S FALSE ADVERTISEMENT AND BAIT AND SWITCH.

I RECEIVED A GENERIC 25% OFF WITH "EXCLUSIONS MAY APPLY" BUT NO LIST OF EXCLUSIONS ANYWHERE TO BE FOUND.

THIS IS THE 2ND TIME THEY DO THIS AND I AM TAKING MY MONEY ELSE WHERE FROM NOW ON!

My time actually means something to me and having it wasted is unacceptable!

Today June 7th, 2018 i received an email with such an offer from ENDCLOTHING.COM again.,. I get to the check out stage and promo code fails to deduct 25% off. Luckily, chat was available. This is the result:

Chat started: 2018-06-07 05:00 PM UTC

(05:00:51 PM) Enrique: VIPSALE promo is not working
(05:00:53 PM) *** Bea joined the chat ***
(05:00:54 PM) Customer Service: Thank you for joining our Live Chat service. A member of the Customer Service Team will be with you shortly to assist with your query.

(05:01:49 PM) Bea: Hi there

(05:01:57 PM) Bea: What item are you using this on

(05:02:43 PM) Enrique: adidas. On the email i received no specific instructions as to what the promo was valid for

(05:04:23 PM) Bea: Let me have a look now

(05:04:45 PM) Enrique: Exclusive Sale Preview 25& off for a limited time. I received the email today.

(05:05:09 PM) Bea: Do you have a link for the product?

(05:05:31 PM) Enrique: link for the product? I don't understand.
(05:05:52 PM) Bea: what adidas item are you trying to buy?

(05:05:58 PM) Bea: the full description name

(05:06:06 PM) Bea: then I can see if this is in our VIPSALE

(05:06:09 PM) Enrique: they're in my cart now. Do you have access?

(05:07:06 PM) Bea: Let me have a look now

(05:07:56 PM) Bea: is this the correct item https://www.endclothing.com/us/adidas-x-wings-horns-bomber-jacket-br0170.html

(05:08:54 PM) Enrique: Listen I love END. But this is the second time you guys send me an offer with no specific exclusion or instructions as to how to apply. It just seems as though there is either false advertisement tactics or a bait a switch issue which is upsetting.

(05:10:16 PM) Bea: I am sorry you feel that way Enrique

(05:11:33 PM) Enrique: Bea. I appreciate your gesture. But that doesn't quite fix an ongoing issue. I just wish there was specific instruction on the face of the offer email. That way the client can read and not have time be wasted

(05:12:01 PM) Enrique: is there an actual code that can be applied is it it on an item by item basis?

(05:13:09 PM) Bea: Yes I totally understand and I will pass that information on to our management team. That is an actual code customers have to enter code at checkout, the are EXCLUSIONS so if the code doesn't work at check out that item is not included

(05:13:59 PM) Enrique: I have 6 items. All adidas. None of them are discounted via promo code.
(05:14:38 PM) Bea: Unfortunately these item are not included in the VIPSALE if the discount code does not work at checkout

(05:15:10 PM) Enrique: why is the exclussion verbage not readily available on the face of the email offer?

(05:16:09 PM) Enrique: why is the exclussion verbage not readily available on the face of the email offer? Thanks. I don't expect my concerns to affect the way marketing is sent out. I appreciate your Time
Bea. I realize it's not your fault. I am however very disappointed.

(05:17:34 PM) Bea: Unfortunately we have over 500 brands on our website so we are unable to have a list of everything is not available for the VIPSALE. I do apologies for this. This is why it says EXCLUSIONS on the email itself

(05:19:14 PM) Enrique: so there is no actual exclussion list to read through. Disappointment is inevitable?

(05:19:59 PM) Bea: No unfortunately not if the code does not work at the checkout then the item is not on our VIPSALE

(05:20:07 PM) Enrique: thanks Bea. Have a great weekend. That's an actual wish. Not sarcasm. I'm sorry you had to field this concern.

(05:20:12 PM) Enrique: take care.

Enrique Has Earned 7 Votes

Enrique A.'s review of Expedia earned 7 Very Helpful votes

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