Jeff F.

I rented a hotel room through Expedia to attend a couple of MLB spring training games. Of course spring training was cancelled. I couldn't get through to Expedia though I called for hours and hours. The hotel tells me there's nothing they can do because I booked through Expedia. For days now Expedia's customer service line delivers the message they are having technical difficulties and then hangs up on you. I got on their chat line, but clearly no real humans are involved and you just keep getting the same replies over and over. I've repeatedly e-mailed too, with no response. They should do better by their customers.