Everbuying.netReviews 1,833
Everbuying.net Reviews Summary
Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
This summary is generated by AI, based on text from customer reviews
I would like to share my experience about buying in everbuying, com. This company is a company to buy with confidence, whatever it is that you buy in there's website you can be sure that will be deliver in time, They prices are low in the hundred and hundred of items they sell. This company send me offers every week by email and the prices are hard to believe, no long ago I purchased a shaving machine, the ones that were used many years ago and I paid $7 dollars for it, than I purchased 100 shaving blades in other company, so I will be shaving for many years to come and very cheap, We men know that buying those fancy and modern shaving machines that are sold mostly in pharmacies, we are been ripped off, because only one of the four blades is sharped, the rest you can use it one or two times. I recomend this company. Thank you everbuying for your good service.
I am a regular customer at everbuying.com!
I have very recently bought 2 phones from the site and both have arrived promptly and exceeded my expectations. The built of the phones was wonderful, too much like the s4 on which they are based on. The quality of materials used is suprisingly good! I was actually pleasantly surprised by the very prompt delivery (paid something extra for priority shipping) and the quality of the goods. I will continue buying from everbuying.com!
I´ve benig buying from everbying form more than 1 year. Yes, I faced difficulties, more regards or Brazil costumes, and mail system (where things are "lost"), but everbuyint guys are 100% support, delivering money back or resending it. I do recomend to buy from them.
Very pleased with this store. Always quality stuff, fast delivery time, sellers are always happy to help, very prompt service. I recommend.
Will never buy from again. Order placed on 09/28/2013, order number E**************. Marked as shipped on 10/07/13. Tracking number CN*******3516 doesn't work, no response to my emails. Then on 10/14/13 they sent an email saying that part of the order did not ship, but did not respond to my concerns or questions. I want a refund.
I order my cell phone on October 1, I would lodge on to check the status on a daily basis. For two weeks my account stayed processing. I had to send out to complaints, after the second complaint suddenly my order said shipped out. Well when I went to check the status through China posting there is no Order under that tracking number. So where is my order? Just because this site offers cheaper prices don't mean u can take advantage of people and there money. Obviously when people come to this site to buy from u they r on s budget. Money is not easy to come buy to just be beat around the bush with. So I give this site a zero on ratings, And I think I'm going report them to the Better Business Bureau and hopefully with enough complaints they will take this site off the internet. This site have to many problems. If a customer is unpleased with there product and it's not working it's should be on the company to either replace the product, get it fixed at there expense, or replace it for free. U should also be able to track your product at all times, just like u can when ordering from Amazon or Ebay. Also a customers money should never be taken it u don't have the product in stock. Other internet companies system is up to date if u have been in businesses for as long as u say u have been then yours should be as well. Ijs
Dear Cheroketia S.,
Thank you for notifying us of your complaint. We sincerely apologize for any inconvenience or frustration that your experience has caused you.
We would highly grateful that you could contact us when you have the problem with your order. We will do our best to fix the problem for you. And I appreciate that you could provide me some information about your order. I will check the detail for you.
For the out of stock problem, we have notice it and we are trying to improve it now. We actually have the warranty for the items on our website, you can refer the informaiton on http://www.everbuying.com/m-article-id-16.html.
Again, I am extremely sorry for the frustration this has caused you. You are a valued customer, and we are committed to providing you with the best service possible.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
support@everbuying.com
I have bought a lot of items from this site, The shipping is fast, the quality is great and the customer service very good, they unser you immediately and I highly recommend that to shop at everbuying, its the same things with low price.
I ordered 2 phones and a case from this website on 10/4/13 and chose the fast shipping, although when I got my receipt it just said flat rate shipping. It had been 10 days for something that was supposed to take 3-5 and the tag line on the website when viewing the phone says "ships in 24 hours". What a load of bull. I am extremely dissatisfied with this website and the customer service I have received. Everytime I "submit a help ticket" to get my questions answered about my order they support staff never answers my questions! They told me they would give me a tracking number for the past 3 days now when I recieved the email containing the tracking number today, the link lead to no where and I cannot find anywhere to actually track the order at all. If it is going to be this much trouble for something I thought would be easy and fast then I will never be ordering from this site again. They said they had a confusion with the shipping address although it clearly asked where I wanted my package shipped! It is absolutely ridiculous. Hoping it's not a scam and that I can get my money back if my package is not here soon and if anything is wrong with it the supposed shipping insurance better work! I spent a significant amount of money on these cell phones and was needing them by a certain date and there was no record of me choosing the expedited shipping! How awful! I will never buy from this site again unless they do something to make me happy! I would not recommend them to anyone!
Order number E**************
Dear rachel f.,
Thank you so much for your important feedback. We are always very grateful to hear from our customers. We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.
I would grateful if you could tell me some information about your order due to the order number you show there is a wrong number that I cannot find any information.
Thank you again for bringing these matters to our attention. And I am really sorry for the inconvenience.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
support@everbuying.com
I have bought several times on the website. Everything is good, I am satisfy. Although sometimes it need a long time to get me, but it is worth to wait. It's better to buy some stuff here, than in the big name stores, where the price will be much higher.
I ordered a 7 inch android tablet 3 weeks ago I got it for my sisters birthday a week before her birthday, so I got it on sept. 28 I got an email saying it was sent out the first friday oct. 4. First of all it should not take that long to ship out. I got 3-5 day shipping tracking order comes up with nothing and today is oct. 14. These people have a horrible website and I will never use it again.
Dear kerri k.,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable. Thank you again for bringing these matters to our attention.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
I ordered a tablet on 10/2/13 E************** order still says processing I call the customer service # and never get an answer I have sent serval messages and haven't gotten a reply yet! I will never order from this site again!
Dear Kenyata H.,
Thank you for notifying us of your complaint. We regret any inconvenience or frustration that your experience has caused you.
I checked your orde carefully and found the tablet in your order may need 5-7 days to prepare, if you do not like to wait for it, you could choose the other one to replace it. We have sent you an email. I would appreciate if you could keep contact us to fix the problem,
Thank you again for bringing these matters to our attention. And we are really sorry for the inconvenience.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
I placed an order back on September 16. Order number E**************. I waited and was provided with a China Post tracking number. The link for the tracking number shows that no such item was ever shipped. I kept trying day after day. I finally contacted Everbuying via their complaint page. Afterwards I got a message saying that to wait a couple more days because of the national holiday, postal service was slightly delayed. The tracking number still doesn't work, I still haven't gotten a package, and they just keep sending me emails trying to sell more stuff. Horrible experience! I will NEVER shop there again! I'm in the process of getting my money back via PayPal. It's now October 12th and I've received zero product.
Dear Kel H.,
Thank you for recent comments. I want to extend my sincere apologies for the problems you have experienced.
I have checked your order and really sorry to tell your your package will return to us. Due to the shipping company have encountered some problem and they cannot send the package which have battery now.
We have sent your the email to expain the porblem. We will resend the package to you by the other shipping company once we get the returned package. If you like a refund, we also can refund the money to you.
Once again, we are so regret the inconvenience and thank you for your feedback.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
I orderd android phone got it in a week witch was good but the phone will not switch on or off need to keep charging boot screen in chines also orded a lady's jacket on 27 of sep and still wating for it is still prossesing it is now 12 of Oct really pisst now
Dear Chris t.,
Thank you for taking your time to write your review. We really appreciate the feedback. We are sincerely apology for the problems you have experienced. We do in fact inspect all items before we ship them. Unfortunately, from time to time items get damaged during shipping. We stand behind every item we sell so we will contact this customer and offer to exchange this item for him. If he still wants to keep it we will work out some other accommodation.
I would grateful if you could provide me some information about your order. I will check your order and give you the solution for you. Thank you so much again for bringing the issue to our attention.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
Very good site, cheap but excellent products, very good pre sale and after sale communication. The buyer has the option to choose between free shipping and expedite shipping as well as the option to pay via pay pal, which I think is safer for the buyer.
I ordered a tablet for my mother's birthday over two weeks ago due to the fact that Everbuying promised to dispatch it within 24 hours, and I also paid insurance for it (order number E**************). But I got emails of fake dispatch notification because with their track numbers, both china post and singapore post did not receive this item. Why did they need to send my order via singapore post from China to the UK where I am living? I am wondering if it is a scam after reading so many negative reviews about this company. Luckily I paid it via Paypal as it should get refund back to me.
Dear x z.,
Thank you for taking your time to write your review. We really appreciate the feedback. We are sincerely apology for the problems you have experienced.
I have checked your order carefully and found your package used to return to us due to the problem of the shipping company. We are really sorry for this problem and we have choose the other shipping company to send your order once we get your package. We choose Singapore post to send your package this time and the package still on the way to Singapore. We have sent you the email to expain the problem. I would grateful if you could kindly check your email. We would appreciate you if you could keep contact us when you have further question.
We hope to get your understanding and thank you for your feedback.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
I bought a product which is the 3.5 inch mini 720 Android 4.0 Smart Phone SP8810 1GHz HVGA Screen Dual SIM WiFi - Black
My order number EE**************
The product is faulty. I don't always receive a phone signal. I cannot answer calls on the telstra network. The touch doesn't work at times. The self test indicated that it failed bit10 to bit 13, what ever that means. It cant be good.
The company as stated on its website, that you the buyer must pay freight costs "If the product is still under warranty, you pay for returning the item to us, and". To send this product back to china is not worth it.
$50 wasted
I have bought a product before about a year ago and was happy with that. This time i am unlucky
Dear Sandor F.,
Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to you for the issue.
We do in fact inspect all items before we ship them. Unfortunately, from time to time items get damaged during shipping. We stand behind every item we sell so the customer can contact us for the exchanged. If he still wants to keep it we will work out some other accommodation. Our goal is that every customer is completely satisfied with their order.
We have sent your the email about the problem. I would grateful if you could keep contact us.
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
I've buy many things from eveybuying and all of the product with high quality. Please see the photos for reviewing some of my purchases.
TAKE CARE WITH THIS SCAM SITE
I place order on 11-SEP-2013 and at 11-OCT-2013, STILL NO RECEIVED ANY. OVER 1 MONTHS PASS FROM ORDER.
My order no. E**************
Dear como-dios f.,
I want to start by thanking you for notifying us about the issue. We regret any inconvenience or frustration that your experience has caused you.
I have checked your order carefully and found the package will returned to us by the shipping company due to the shipping company cannot transport the product which has battery now. We have not notice it before until they told us. We will choose the other shipping company to ship your package once we get the it. If you do not like to wait and want a refund, we can refund the money to you.
We are really sorry for this inconvenience and hope to get your understanding.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
I love this site!
Good products, excellent service!
Delay product has not happened.
I want to say to all: cost (and delay) of the goods carried postal and customs services. Seller is not guilty!
Placed an order on sept 15 2013 and paid extra for expedited shipping. Funds were deducted from my account and item never shipped. Submitted a complaint a few days ago and my item just now shipped
October 8 2013. Poor customer service! Why pay extra for expedited shipping if they are going to wait 3 weeks to ship it out?!?! I also purchased a iPhone portable charger in the past. I used the charger 5 times and it broke! What a waste of money!
Dear Lesley T.,
Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to you for the issue.
The items in your order maybe just out of stock after you paid the payment due to they are so hot sale. And we were having holiday for National Day last week, so the prepare time of the items would delay. We are really regret for the inconvenience. We would contact you for the problem of the broken items. We would fix the problem for you. I appreciate that you could keep contact us about the problem.
Thank you very much for your patience and feedback.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
From the business
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Eric U.,
Thank you for recent comments. I want to extend my sincere apologies for the problems you have experienced.
For free shipping items, we normally use China post unregister mail which cannot be tracked, so you cannot track the package, CN67622837753516 is the package number of your order.
We have sent you email about your order, I would be highly grateful if you could keep contact with us.
We are really sorry to make you concern and thank you for your feedback.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
support@everbuying.com