Everbuying.netReviews 1,833
Everbuying.net Reviews Summary
Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
This summary is generated by AI, based on text from customer reviews
I made my first purchase a month ago and it work everything perfectly. I'm on the other side of the world and everything works perfectly, love the product and cant wait to buy some more stuff.
Cheers!
Lumyv
I Made y first Order With Free Shipping & I Received it less than month & really i liked the products specially the mobile i ordered
All shopping experiences everbuying website successfully have been specified and the merchandise has arrived in good condition
I am very satisfied with their service, the good prices and product quality. I usually buy electronic gadgets there
I've order mostly gadget and electronics without any issues. Shipping takes a while but mostly because of the postal system and not everybuying. Would recommend ordering from them.
Well nice site, they do good job, fast shipping. Happy to deal with them
My order #E************** was placed on 9/27/13. They gave me a bogus tracking # that does not work. I have not received my item as of 10/21/13. They sent an email after many complaints by me, stating I have to give it another month to find it's way to me. Shipping takes one to two months. Good grief. That's ridiculous. They will not refund my money either. I would never ever buy from this company again. I paid through Pay Pal so I'm registering a complaint today to try to recoup my money.
Everbuying is a cool site for me... i got or recieved all the products i paid for and they have very good quality control measures that makes sure we get good quality products... they work on time and almost never fault... i like their responce rate... and more to that they have very good variety of products..
Well, In my opinion, it is a great site. I have not purchase anything from China before but recently i want to try to buy a phone from this Chinese site due to the cheap price!
I have read all the comments of the phone before I shopped. And it actually as what it say in the reviews. It look nice and clean, works good and fast. It is the phone that I want. And the shipping only takes 5 business days.
Where is my phone!? My fiance ordered my phone over a month ago and it is still not here! Why is it taking sooo long? He has not received any emails or information. Poor customer service! The order number is **************
Dear So U.,
Thank you so much for your important feedback. I want to offer my sincerest apologies to you for the issue.
We would highly grateful if you could contact us if you have any problem with your order. We will try our best to fixt it for you. And I am sorry 5241769548439700 is not the right order number. Please check it.
Thank you again for bringing these matters to our attention.We wish to apologize for any inconvenience that we may have caused.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
support@everbuying.com
I am very satisfied with this page. I ordered six mobile phones, one for me and the rest for my friends. All mobile phones met my expectations. Good and fast service. I recommend this product
I had a very positive experience with Everbuying. I ordered a Car Model. The order was sent already next day and came to Russia less than in a month (fast). The received model of the car met all expectations and even surpassed them.
I also enjoyed the discount I got on my purchase!
On this site wide range of goods and low prices. Convenient navigation on a site. Qualitative goods.
I recommend to buy from Everbuying.
I am very happy/impressed with my purchase so far!
I ordered from this company a little over a month ago. They never mailed out my package. Also, they gave me a fake tracking number that never registered on china post site. Everbuying.com kept telling me to wait over and over again. I eventually got my money back from paypal after opening a dispute case. Then, when going to their website to close my account, I couldn't log in because they changed my login info. I requested a new password, but it was never sent to my e-mail address to change it. STAY AWAY from this company
Dear von a.,
Thank you for taking your time to write the reivew. We regret any inconvenience or frustration that your experience has caused you.
As you have not request the tracking number when you place the order, so we sent your package by unregister mail which cannot be tracked. The tracking number that we sent to you actually is the package number.The package will arrive your house. We are really sorry to make you worry. As you have made the dispute on paypal and have got back all the money so we closed the account for you. So you cannot enter your account.
If you do not like the items any more we would grateful that you can refuse it when the package arrive you. Then the package will send back to us and you do not need pay anything.
Thank you again for bringing these matters to our attention. And we are extremely sorry for the frustration this has caused you
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
support@everbuying.com
Добрый день.
Хотел бы рассказать о чудесном сайте everbuying.com!
В первую очередь хочу отметить ассортимент товаров, он невероятно велик!
Во вторых цены, они очень низкие!
В третьих техническая поддержка сайта, обращался несколько раз, мне почти сразу отвечал квалифицированный специалист!
Все как всегда на высоте! Покупайте и не бойтесь.
Всем спасибо! Удачных покупок!
**EDIT**
I have since been refunded the full amount I originally paid - the case was dealt with quickly and professionally - customer care was very polite and understanding. Communication was a little slow but there were clearly no bad intentions and I'm considering re-ordering the phone when it is back in stock as customer care also offered to inform me when the item is back in stock.
All in all, I think they didn't deserve my original 2 star rating and I'm looking forward to further purchases with them.
**EDIT**
I placed an order for a phone on the 13th October. The money we reduced from my account on the 16th. Today (18th) my phone still hasn't been shipped. I also sent two queries/tickets but haven't got a reply so far.
Since the blurb under the phone I ordered says "Ships in 24 hours" I'm starting to get a little concerned that my phone isn't going to turn up. I know people who have bought from this site and won't use anything else. But has any one had this sort of problem?
Dear Emma G.,
Thank you for recent comments. I want to extend my sincere apologies for the problems you have experienced.
We would highly grateful if can you contact us when you have any problem of your order. We will do out best to solve the problem for the customers.And I would appreciate that you could tell me some information about your order. I will check all the details for you and help you fix the problem.
Thank you so much again for bringing the issue to our attention.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
support@everbuying.com
Placed order E************** with this company for 2 phones. I needed to make a change in my order in which I submitted 30 minutes after initial order. They guarantee that they respond to emails within 24 hours, but that's so untrue. It took 3 days for a reply. I am suppose to have expedited shipping, however, I cant seem to even get a phone shipped out at all. This site is a joke! I love to shop online but not with this company.
Dear Rosalyn W.,
Thank you for taking your time to write your review. We really appreciate the feedback. We apologize for any inconvenience.
I have checked your information and found my colleague has replied your email. Please kindly check your email. We are not sure which phone you actually want so we cannot ship our your order. Please keep contact with my colleague. We deal the problem for you as soon as possible. Thank you very much for your cooperation and patience.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
support@everbuying.com
Compre par de cosas de esta tienda, todo me llego en buen estado el envió fue muy rápido. Recomiendo comprar de everbuying tienda muy seria con la atención a sus clientes
I've been buying products on everbuying since I first discovered the website. I never had any problems and the products came faster than I thought. The products I purchased were mostly clothing and I can say that the material has good quality and it's worth to buy clothes on everbuying.com.
Everbuying.com is a chinese webshop offering a whole bunch of product categories - Electronics, House-wares, Clothing, Shoes and many more...
I usually buy electronic gadgets there. They offer free shipping on most of their products and it mostly took less than 14 days to arrive at my home. The products are of good quality and had never any trouble as they offer a fantastic customer service... Once an ordered product was sold out and I got a refund within a few days.
I really can recommend that shop. It offers competetive prices combined with a great focus on customer service - making shopping there painless...
Everybuying is based in china, after i purchased my items i was scared to death that i would never hear from them. One thing you have to remember is that china is a day ahead of us and also when we are asleep they are awake so you have to get on their at 7 pm to talk to anyone and they will help you with everything you need. My item has been shipped and i am now tracking it by dhl
From the business
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sherry M.,
Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to you for the issue.
I have checked your order and as you have not request the tracking number when you place the order so we sent your order by China post unregister mail which cannot be tracked online.
For our customers who choose the Flat Rate Shipping option, please note that this may require a longer time to ship than the other shipping methods. Flat rate shipping will transport hundreds, often thousands, of packages overland by truck or overseas by ship which is much slower than air transport. Due to this very long travel time, occasionally there may be accidents or delays that affect the overall shipping time. This is outside our control and we respectfully ask our customers to be patient and understanding.
Thank you very much for your patience and feedback. Again, we apologize for the inconvenience.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
support@everbuying.com