Everbuying.netReviews 1,833
Everbuying.net Reviews Summary
Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
This summary is generated by AI, based on text from customer reviews
After buying received an email that item was out of stock. Many delays. Finally I canceled the order. A month later I still am waiting on the refund.
Needless to say I will never buy from this vendor again.
Avoid, you have been warned!
I ordered a phone from this website and the phone was supposed to be shipped in 24 hours and it has been almost 2 weeks now and i still didn't receive my phone yet. I have tried tracking it and when i search my tracking number it says not found. I am very disappointed with that, I was so happy when i ordered it because the price was great and I thought it would be here in 24 hours but i am still waiting. I think i got scammed and I have sent in 3 tickets about my order and I still have not got a response yet.
Dear Shaquanna Y.,
Thank you for your important feedback and for letting us about your experience with us. I want to extend my sincere apologies for the problems you have experienced.
For the items which show 'ship in 24 hours', it just means the items can ship out in 24 hours, it does not mean the item can arrive in 24 hours. It is the international shipping and the shipping time depends on the shipping method you choose when you place the order. If you choose flat rate shipping, then the shipping time normally takes 7-25 days. And for free shipping, it may takes longer which will need 15-45 days. If you do not pay for the tracking number when you place the order then the tracking number cannot be tracked online.
We are really sorry for this inconvenience and hope that we can get your understanding. Thank you for your patience.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
I placed an order through Everbuying and I have called NUMEROUS times as well as made 4 tickets and I have not heard anything about my phones. I payed extra for expedited shipping and my orders are still in processing status. I am calling my bank Wednesday morning to report fraud if I do not hear anything from this company. I wasted money on expedited shipping. I should have just went with Sprint.
E**************
E**************
I am going to keep making post about this company until they are taken down. Playing with people and their money.
Dear dharey J.,
Thank you for notifying us of your complaint. We wish to apologize for any inconvenience that we may have caused.
I have checked your order carefully and have replied your ticket T15383310358. Please kindly check your email. If you have further question. I would highly grateful if you could keep contact with us. Thank you very much for your kind support.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
I bought a phone on the website which have 2 SIM cards. And the phone is what I need, I can install my 2 SIM cards in the phone to use and not need to buy one more phone. The phone is well built inside. The screen is big and clean. Components are as advertised. System is fast. This phone, including shipping, only costs $102.
I have long time buying in this site, has a wide variety of product and very good price. Communication with sellers is excellent. Always provide the best solution in every situation. Items always arrive in good condition and shipping time is acceptable. The description of the items is very complete and all that I purchased is of good quality. In summary, everbuying is the ideal place to find the items you want and get excellent value for money
I placed an order with this company and still haven't gotten my order yet. I tried calling emailing and tracking the device and nothing seems to work. I'm totally upset and not satisfied. I would really rather have my money back.
Dear jasmine p.,
Thank you for notifying us of your complaint. We regret any inconvenience or frustration that your experience has caused you.
The shipping companies have some problem recently so your package may delayed by the problem, We are reallly sorry for the inconvenience. And please check your spam box of your email, my colleague may has replied you.
If you could provide me some information about your order, I will check the problem and details for you. We will do our best to fix the problem. Thank you for your patience and cooperation.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
I purchased in various internet sites. Online.
They are some of the best, buy 6 chances. Have a very good service. Customer care.
Price and product quality. I am really very happy
Very convenient and efficient Website for shopping. Fast shipment of goods. Fast feedback. Quality goods. The system of bonuses and incentives.
Buying light bulbs. Delivery to Belarus lasted 38 days. Lightning quality in accordance with the description. Packaged well. No complaints about the seller.
I purchased a phone from them and it was everything they said it would be. It is very responsive. I would highly recommend them for all your electronic requirements. I have now purchased a tablet from them also.
I purchased 2 phones for my brother birthday and payed for the 2-5 day shipping and still havent received them i am very disappointed and will never use this web site again i get no answers and no help at all!
Dear adriell s.,
Thank you for taking your time to write your review. We really appreciate the feedback. We apologize for any inconvenience.
We normally need 2-7 days to process the order before we ship out. We are really sorry for the inconvenience. You can send the email to us on our website to check your order. If you have sent the email to us, please kindly check your spam box, my colleague may has been replied you. Or you can tell me your order number. I will check the detail for you.
We are really sorry for the inconvenience and thank you for your patience.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
I have been buying from this site from since 2011 and i have always been treated warmly. The items may take long but when it arrives you love it even more because you have been waiting on it for so long. I bought approximately over 3000 dollars worth of items from this site in the past three years. They are a great seller and they always respond to your questions in a timely manner.
Great place for internet buying. I've received my orders in 15-20 days. Prices very competitive.
I had a problem time ago and they re-send the order.
Prices are very competitive. I've purchased led bulbs, electronic devices and pet stuff.
I received my item 2 days ago, and I love it. I was very impressed. The price of the Bluetooth speake is only cost $8. It sounds very clear and easy to us. It look small and beautiful. I love the color very much, it is the same as the photo show on the website. Thank you, everybuying.
I live in Argentina, however everything I've bought arrived in a good state and always have been very attentive to respond. Very satisfied
I purposely picked all my items so that they all "ship in 24hrs." It has been a week and my order is still processing. When I submitted a ticket asking them what the delay was, no one replied. It says on there site they respond within 24hrs which is such a lie! I even paid for express shipping so that I won't have to wait a month to get my item, but I wasted my money for no reason since they don't bother to ship the product from the start.
Dear Stephanie B.,
Thank you so much for your important feedback.We apologize for any inconvenience.
Some items on our website are so hot sale that they may just out of stock after you place the order.We are really sorry for this inconvenience. My colleague may has been replied you, could you please check your junk box in your email. And I would glad to check your order for you if you could provide me some information about your order.
Thank you again for bringing these matters to our attention.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
I ordered two items and paid by CC on the 5th of October. The website promised the goods would be with me by the 17th October. When i put in a complaint at the website my file number was closed, they said it had been resolved. I called the company in China, nobody spoke any English. I then called a number i found in California, the lady told me that in fact they did not stock the two items ordered, I guess they went and bought these items somewhere else and finally shipped on the 17th of October. They are now saying that shipping can take up to a month to reach me. I live in the UK, so i am not sure how they are shipping but with a 6-8 week timeframe it looks like a slow boat. Avoid these guys, i am still waiting for my items which i bought as a birthday gift for my daughter.
Dear customer,
Thank you for your important feedback and for letting us about your experience with us. We are extremely sorry for your disappointment.
The items you chose were just out of stock when you pay the payment and they were back in stock on October 14 and October 16. So we shipped your order in 2 packages on October 15 and 17. I found the items of your order is free shipping. For free shipping items we normally choose flat rate shipping which will need 7-25 business days to arrive after dispatch.
We really sorry for the inconvenience and thank you for your patience.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
I'm very satisfied with this site. Good prices, the costumer service is great. I surely will keep shopping on everbuying!
I ordered the phone 09/10/2013. Parcel number to track got 14/10/2013. To date, tracking does not work (appears not found). 10/21/2013 I sent a request on consignment - has still not received a reply. My order number is E**************. No contact. I'm afraid it was a scam.
Dear ixyzet i.,
Thank you so much for your important feedback.We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
We have checked your package and found the shipping company returned your package to us. We just got your returned package back in our store. We can resend the package to you by the other shipping company or we can offer you a refund.
I have sent you a new message in your ticket T14849633915, please kindly check your email and keep in touch with us. Thank you very much for your cooperation and reall sorry for the inconvenience.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
I have bought a phone on the website about 4 months ago and it broken after 2 months used. I contact the customers service as soon as possible. They check the problem for you and finally offer me an exchange. I returned the phone to them and then they send me a new one which is work very well till now. I am very satisfy with the service.
I did a trial order and i got a tracking number without a request for one. But when i did the actual order i didnt get one or the option to request one, i paid extra for fast 3 to 5 day shipping and its been 9 days. I called and there was no response i also tried to chat online and theres no one available so that i paid for a fast delivery that i did not get and i dont even know if i will get my order. IS THIS A FRAUDULENT SITE?. How do i sue? I WANT MY ITEM OR MY MONEY BACK NOW!
Dear Maria l.,
Thank you for your important feedback and for letting us about your experience with us. I want to extend my sincere apologies for the problems you have experienced.
We normally need 2-7 business days to process your order before shipment.We are really sorry for the inconvenience. My colleague may have replied you, please kindly check the junk box in your mail. Or you can tell me the information about your order. I will check the problem for you.
Thank you very much for your patience and feedback.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
From the business
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear w b.,
Thank you so much for your important feedback.We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
We apologize for any inconvenience and hope that we will have another opportunity to service you again. I would appreciate that you can offer me some information of your order. We will check the problem for you and fix it for you.
Thank you again for bringing these matters to our attention.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com