Everbuying.netReviews 1,833
Everbuying.net Reviews Summary
Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
This summary is generated by AI, based on text from customer reviews
This site is a very efficient one, certainly has its delays in processing and normal customs. But the communication they have with their customers is excellent. I have known this place for about three months and I bought several times and they have helped me in all my transactions. If the ítem takes a little time I have no problem because it is safe, to be a site that sends you from China to Mexico.
I really recommend it
I ordered this [Fashion Style Turndown Collar Double-Breasted Long Sleeves Woolen Black Trench Coat For Men], and the order number is E**************. It said 7-25 days will arrive to me, and it's been more than that. I sent them an email, they STATED that it's guaranteed personal reply within 1 business day. Yeah right I got nothing, this website is making think that it was created by a child, that has no responsibility. I'm now a very unsatisfied paying customer, that will never buy anything from this irresponsible site again.
My order number is E************** I placed my order on new years at (January 1st 2014) 10:55 pm as it says on My order I paid for expedited shipping and My order is still processing My granddaughters birthday is on January 7th Which is Tomorrow (Tuesday) and I still don't have her presents This is making me very angry Contact me as soon as possible please!
Dear Bettie h.,
Thank you for your feedback. We wish to apologize for any inconvenience that we may have caused.
We are really sorry we normally need 2-7 business days to process the order after we get the payment. The items in your order are well prepare now and ready to ship. We will send you the tracking number after shipment.
Thank you for your patience.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
I haven't had this phone a good 3 months yet and it's already not charging! Tried to a RMA application but I don't have an order number! When i first ordered it never showed up in my account that I placed an order with them or a tracking number, I should have known sum thing then! And they don't even answer that customer service number this company need to be sued
Dear Lahkiyah P.,
Thank you for your review. We are so sorry for the problem.
We stand behind every item we sell so the customer can contact us for the exchanged. We have sent you email about the order number when you placed the order, you can track your email. And you can find your order number in 'my account- my order'. If you still cannot find the order number, please kindly contact us, we will help you to find your order. Thank you very much.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
I am changing my review because the staff at everbuying have helped me alot and also compensated me for my troubles.
Thank you everbuying
Order number: E**************
Dear David P.，
Thank you for your review. We are really sorry for the problem that you have encountered. I would appreciate if you could tell me the order number. I would check the details information for you and help you for the problem. Thank you very much.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
Very good site for shopping. Everything's easy and comfortable on this site. There's no problems with shipping and I didn't wait long for package. I recommend this!
I ordered two LED light bulbs on 9-24-13 and they arrived yesterday, 1-3-14. Over 3 MONTHS it took! This was my first experience with Everbuying and it will definitely be my last. There are many other good merchants to deal with that offer similar products at as-good or better prices. Avoid Everybuying and save yourself a lot of frustration.
Terrible, terrible.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Regarding your order, we have shipped you twice. The first package may be lost on the way, the package you have received is the second one.
I love this website, it is easy to buy from it and safety.
Its products are very cheap, unique and beautiful,,,
Recently bought HaiPai I9389
The transfer was quick and impeccably
This my friends is a perfect Samsung S3 look alike for a very cheap price. All apps are available via google play store. It does what promises, the antutu test I performed is even higher then showed in a picture (*******). And instead 4GB Rom my Phone was equiped with 8 GB :) The build is really sturdy, guality of screen is perfect..
I want my money back! I should of read the reviews of this website before I ordered anything. I ordered a phone that was a great deal price and payed for expedited shipping so it would arrive in a short time. A week later, its still processing! I read the reviews and decided I wanted to cancel the order. I messaged them and they replied that they will refund me my money back in 3-7 days. Its passed 3 days and nothing! My order is still there! They did not cancel it. PLEASE STAY AWAY!
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Regarding your order, we have full refund to you via paypal, the refund ID is 6W33692816629935V, Please kindly check your account about the refund.
It's one of my very few favorite online shopping sites that I will rarely recommend to my friends and family members. Everything there is about 1/3 of the price I find in Canada, and yet the quality is about same and sometimes even better than the brand name ones here. The only drawback I can think of is shipping time, but the shipping cost is free, so if one gets used to its shipping time and buy ahead of time, you'll love everbuying.com so much like I am. Whenever I have something I want to buy, I always look up everbuying.com first. With everything that's 1/3 of price here, you just can't beat that. Highly recommended.!
I ordered a cell phone more than two weeks ago, after 5 days they send me an order number and a tracking number. I tried to track it but it did not work, also I was trying to submit a ticket to know the status of my order but this also did not work because the ordered number they sent to me was a wrong order number (E**************). Is this the way to do business? I am not recommending this website to anyone. Could you let me know the exact time when I will get my ordered item, the correct order number and tracking number? I am really unsatisfied with all these. How can I get my money back? Do I need to contact PayPal?
Dear Saibatu M.,
Thank you for your comment. We apologize for any inconvenience that you have encountered.
I have checked your order and found your order has been shipped on December 20. We have sent you the tracking number after we sent out your package. The tracking number of your order is RE666580341SE, you can track it on http://directlinktrackedplus.com/multipletrack-client2.php. Please note for flat rate shipping, it normally need 7-25 business days to arrive after dispatch.
If you have any futher problem, we would be appreciate you could contact us. Thank you.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
I was coy about these sites and for all china products. But now i feel very happy, because i found everbuying. My brother "discovered" it and we bought 1 tablet and 1 phone to "test" them.
There service was perfect and when my items came to me i was very happy for their quality. My smartphone is perfect as a genius phone. My tablet is cool too. I like these products and i just ordered a cellphone for my mother.
I will buy again for sure. And you should do that too. Thanks everbuying.com
I ordered a new tablet and many more items.
Got it and its GREAT arrieved in time (15days after my order), works perfectly. Still waiting for some other boxes:)
I suggest this site (everbuying.com), trustable & fast.
Kobreturn
Really Cool Site
The feedback is excellent.
We have received the products in time expeted.
The quality is really amazing.
The team look really reactive, I guess it's not the last time taht we order on everybuying;)
See You
Déwé
I order my phone about a week ago now it should have been here by now but each time I check it keep saying processing. I love this this wed site but the way things are going now am discourage to ever buy from them again, I once order a phone which came in 3 days but I don't know why this one is taking forever each time I call they tell me today or tomorrow n these days never comes.
Dear Saibatu M.,
Thank you for your recent comment. We sincerely apologize for the inconvenience. I would appreciate if you could tell me your order number. I will help you to check the details and fix the problem. Thank you very much.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
So far this site is HORRIBLE! My fiance ordered me a phone for christmas on there and paid for 3-5 day shipping. They said it was shipped out december 12. We messaged them and said we have not received any tracking information and want to confirm that the phone will be here in the time frame we paid for. They told us that it was similar to an iphone so it is unable to ship 3-5 days. What kind of bull is that? And everytime i ask them why the order hasn't been received they just keep saying be patient and wait. They are the WORST people to buy from and if i didnt want this phone so bad i would've already asked for my money back. It is now december 31st and i still have not received my phone.
Dear Amanda D.,
Thank you for your comment. We are really sorry for the inconvenience that we have caused.
Some phones on our website cannot ship by expedited shipping, and only can send by flat rate shipping. There are so many phones on our website so we are not sure which one cannot ship by expedited shipping until we ready to ship. For flat fate shipping, the package will need 7-25 business days to arrive after ship out. We sincerely apologize for the inconvenience and we will refund the shipping fee to you.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
This site has nice and cheap products! And delievery is free.
I ordered 2 watches, ordered on 4th December 2013, and got my products on 27th December 2013.
I paid for tracking number, but it never worked!
Product's quality is good and stylish! :)
Well first off I never received a tracking number (in order to check status of shipment) after process of payment. Second I have been very unsuccessful at reaching anyone with the customer service number provided nor any response to emails and third the recent bad reviews this company has received. So my question is to anyone reading, do they have an accurate telephone or email available for this company. It would be greatly appreciated. It's been 5 days or so since ordered but paid for expedited shipping. If no product what is the best way to retrieve monies back.
Dear Calesha H.,
Thank you for your feedback. We want to offer our sincerely apology for the inconvenience.
We are so sorry we may out of work when you calling us or there are too many callings during the time so we cannot picked up your phone. You can submit a help ticket on our website. We will help you for the problem.
The item in your order maybe out of stock, so we cannot ship to you, if you do not like to wait for it to get back in stock, we can refund the money to you.
I would appreciate if you could offer me you order number. I will help you for the problem. Thank you very much.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
Ordered tablet beginning of dec for xmas. Waited 7 days to se if i got a tracking #, some update, something. I noticed my city was spelled wrong also but that shouldnt cause a problem. To make sure i submitted a few RMAs to change the city and find the status. First i tried the customer service # and got a recording eveytime i called! I got a response from the rma and she said it hadnt shippedshipped yet and she would fix it. I was upset it was over 7 days & hadnt shipped so i told her to cancel my order altogether! She sent another email to be patient that it was processing! Finally it shipped out from sweden 12/17 but i still dont have it! It really stinks because i wanted to also order accessories for it and my smart phone. I wont now.
Dear Amanda H.,
Thank you for taking your time to write your review. We are so regret for the inconvenience that you have encountered.
Flat rate shipping will transport hundreds, often thousands, of packages overland by truck or overseas by ship which is much slower than air transport. The package is still on the way to your country. You can use the tracking number to track it on the tracking website.
Once again, we are sincerely sorry for the problem and thank you for your patience.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
From the business
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mosa I.,
Thank you for your review. We are sincerely sorry for the inconvenience.
The item in your order is so welcome that it is out of stock. If you do not like to wait, you can choose the other item to replace it. If you want to cancel the order and get a refund, we will cancel it and refund all the money to your account. We have sent you email about the problem. I would appreciate if you could keep contact with us. Thank you very much.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com