Everbuying.netReviews 1,832

I am so worried about my order E************** for a phone. I have read other reviews and now am worried that my order will take longer( its been over a week) and this site offers no means of tracking. It's scarey. Now I read that some of the phones don't work? I'm very concerned. The price was unbeatable and if my phone arrives tomorrow I will remove this review and write a good one about the prices. Right now, I'm ready to cancel my order.

Hello... I ordered two winter coats exactly a week ago today 2/12. My order number EP**************. Just read another complaint and maybe that's why my order says "processing". I paid with my husband credit card and the billing address is his office and not our home. However, I have called numerous times and sent few emails inquiring about my order and no reply of any kind. I am considering to place a dispute of the charge to PayPal tomorrow if I don't get some sort of answer.
I noticed someone replied to this site within minutes of posting the comment, I truly hope someone replies to me ASAP.

Thank you. Lizy

I ordered me a phone 02/02/14 and chose basic shipping and it said 7-15 business days. I was okay with it taking that long but I kept track of how long it's been and keep looking into my everbuy account and it keeps saying processing I would have at least thought that by now it would have began shipping especially since it's just a phone and it should already have all its contents in the package already. I've sent two emails questioning was there a way I could speed up the shipping process by changing the shipping plan... No response. Then I complained saying it has been too long with processing and by now it should be shipped and no answer to that either. My question just like my product is still processing. What kind of business is this? I've tried calling but I only got a voicemail. I'm getting mad and really upset. If my product is not shipped out in the next two days I'm going to sue for false advertisement and for running a scam. Too many people have complained about this same website. I need a response NOW!
Sincerely, Kayla P.
EP**************

Ordered a mobile phone with the order number E************** on the 31st January 2014 and paid in full. Started to show processing on the 5th February 2014. It is now the 12th February and the item is still showing me "Processing", even though I paid the full amount and they took my money.

Also, I have heard nothing from them since the 9th Feb when I sent them a help ticket asking about what had happened to the item that I had ordered. This is very disappointing to me.

I bought my product E************** on the 23/01/2014 and the item is still processing. It is a very small light weight item which could be delivered from anywhere in the world to anywhere else in the world very cheaply in less than a 10 days, but it has taken 3 weeks and it hasn't even been processed yet (probably the part that should take the shortest amount of time). Not only have I not received any apology for the slow delivery or an explanation for the time it has taken I have not had a reply to the 2 pre sale customer service messages I have sent them inquiring about the delay which coincidentally is being advertised as a 24 hr guaranteed response service, it has been a week since the first and a few days since the second. Its a complete joke. I always see reviews like this and I dont listen as the price is appealing, but there are always problems with sites like this and the products are more than likely fakes. So if you want sub standard products delivered a month or two after you buy it this is the company for you, if you want a company that offers realistic 5-7 day delivery times, good customer service and genuine products go somewhere else.

I placed the order with them, got the products and one of the 2 phones I ordered didn't have wifi. I emailed them and was told I should have $30 and another phone will be sent to me, this was over two weeks ago. I have written several messages to find out which phone will be sent and I am at a dead end. I am now in the process of contacting Paypal for a refund. This is ridiculous. I also just left a message at the phone number I found on sitejabber site. Hopefully I will hear from them today.

I purchased an android phone the GR-T9500 on February 6,2014. Order number EP**************. With Expidited shipping. Item is still "processing". And my money was taken the same day I ordered. Lots of complaints with this company and looks like I am another victim. I read a lot of the reviews and they always explain orders are late because of the Chinese New Year spring festival. Well if we are ordering and paying for fast shipping the order should not state it will be delivered within 3-4 days. When Christmas time is around in the United States companies let the customer know that fast shipping will take longer. This company is not upfront with their customers and only offer a "sorry for the delay" as a response. Hopefully the phone is not broken if or when it eventually arrives like most of the other complaints I have read. Will NOT Everbuy from them again. Their new name should be DONTeverbuy.com

Hi.
I have ordered quite a lot of stuff from this website, ranging from a cell-phone, laptop coolers & charger, mice, earphones, web-cams, memory-cards; just now I ordered headphones, mouse and a new cooling pad for my laptop.
I would say the company is so-so, don't buy anything expensive, cause there is a big chance that it won't work. For example, the last laptop cooler arrived broken, and a cell-phone I bought didn't work. When I contacted them, they just took a long time to respond, and when they did, they just sent me another phone; the customs in my country wanted another 11 euros for the 25 euro phone I ordered, so I didn't bothered to go get the second one, cause I would ended up paying another 11 euros for what could be another broken phone.
That's just my opinion, I hope they don't treat the others the same way.
I, too, get the 'Processing' status for way too long, I don't know what's up with that.

Sincerely, Simon
Order number(s): E**************, E**************, E**************.

I made an order since on the 4/2/14 and payments have been received. E**************. I paid for expedite delivery until now, my order is still showing processing I have sent you messages on your website no answer no reply. What kind of business are you people running? I am not happy.

UPDATE

A staff contacted me on 5/2/14 via email and apologised for the delayed response. The phone was delivered to me a week later. I have been using the phone since then and this is October 2015. Very good phone it has dropped many times and still working well. I have made several other phone purchases from everbuying for family and friends we have never had any cause to complain so far. Everbuying service is great.