Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
This summary is generated by AI, based on text from customer reviews
I ordered a Wifi repeater for a great proce. The package was sent without cost, tand the repeater works fabulous, now i have a good signal in all my house. I can recomment it to anybody.
I bought a woolen Trench coat there and it was very nice!
Pros:
This site has a very good price-quality ratio.
The products are comfortableand of good quality.
The products have good looks and are stylish.
Overall very nice and stylish products, so it is a good buy!
Excellent site! The best for smartphones... very good responde and the very helpfull. My order came faster than i thought!
When i need some dress, or any clothes I just place my order to everbuying. Com because I already tried it so many times, and I received all my orders. Some of my orders are out of stock and I suggest them to refund my money and they did. I had learned that its better to chat them online before placing an order to know if the product you want is in stock or out of stock. Now I will just order and wait and not to worry for i know i will receive my orders although it takes time. Just have patience, its better to receive late than never.
Order EE**************
Ordered goods on 10 January and paid that day. Today it is 24 February and I am still waiting. I have contacted company 3 or 4 times and they are ignoring me totally.
I think this website is a scam.
Avoid this website and spend your money elsewhere.
I ordered a phone on 2/15/14 and it hasn't came yet I try to track it but it just says its not found my order number is EE**************.
Dear Shacora B.,
Thank you for your comment. Your order was shipped on February 18, it will need 7-25 working days to arrive you as the shipping method you choose. Your package is still on the way to you, please wait patiently. Please do not worry, the package will arrive your house. Thank you very much for your patience and understanding.
Kindly
Maple
Order EP************** on 2/19/14! 24hr shipping with expedited. Still says processing. Ugh its pissin me the $#*! off. There's no tracking number! I work hard for the money I make. Is there a possibility of a law suit? If I don't get my $#*! I will do anything to make it right.
Dear lena m.,
Thank you for your feedback. We sincerely apologize the phone you choose is out of stock after your paid the payment. So we need wait for it to get back in stock, if you do not like to wait, you can choose the other item to replace it. We are so sorry for the inconvenience, we have sent you message about the problem, I would appreciate if you could keep contact us. Thank you very much.
Kindly
Maple
I made online transaction with my order no EP**************, on 02.02.2014 with flat shipping. Till now the status is showing in process. May I know why this much delay for shipping. Please shipp my order as early as possible.
Dear praveen,
Thank you for your review. We are sincerely sorry the item in your order was out of stock before so we have not shipped your order. But the item in your order is in stock now and ready to ship to you, we will send it to you as soon as possible and send you the tracking number after shipment.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
Are gangsters, the latter was ask for a phone that they had put me espererar... 10 days and not send it... ask and tell me that is not in stock and that return me the money... 7 days later... and I do not return the points used to buy them back
Dear customer,
Thank you for your feedback. We are so sorry for the inconvneience. For the order which has been canceled, we will refund all the money and the points, Please kindly check your account. If you did not get the points, please contact us, we will help you to fix the problem. Thank you very much.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
I have placed my order on 17/02/2014 19:02:55 PM with expedited shipping and the status is "still processing" as of today I was told by an agent that the item is restocking. I would like to know how long would it take to restock and ship my item. Item # is E************** paid expedited shipping I am expecting my order any day next week 24-28 of February 2014 if not I would have to cancel it. Prices are unbeatable service is good overall.
If any positive changes in my order progress are made I would change my rating to 4-5 stars and edit review. Thank you for your time!
I ordered a phone from this website around 3 weeks ago and i paid extra for fast shipping so it would be here within 3-5 business days. I have made a complaint and tried to call and even asked for advice, my order and complaint are still being processed and the phonecall doesnt get answered. I am extrememly angry and unhappy i will not be recomending this site to anyone, I would like my order sent out to me or a full refund, if not then i will be making this a legal case and taking you to court. This is a f***ing joke. I would like a good explanation as to why i still have not recieved my order by now aswell.
Dear Philip B.,
Thank you for your review. We are sincerely sorry for the inconvenience.
There will be time difference as we are in China. My colleague may be out of work when you calling. We have 3 contact methods, phone, livechat and email. If you cannot contact us by phone, you can choose the other one. I would appreciate if you could tell me your order number. I will check the problem for you and help you to fix it. Thank you very much.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
You have to know that this site is the best for both quality of the products and the delivery time.
My order number E**************. I've order 2 items on 2014/01/14 today is 2014/02/18 its been more than 25 days and i still haven't receive my package as yet and i'm getting really frustrated. I try calling but no one is answering could someone please tell me what the hell is going?
Dear yerodin b.,
Thank you for your review. We are sincerely sorry for the long shipping time.
Your order was shipped on January 20. I found your order is free shipping, for free shipping, it may need about 7-45 business days to arrive you after dispatch. The package is still on the way to you. We would appreciate if you could wait patiently. If you cannot get the package, please kindly contact us, we will help you for the problem, Thank you very much for your patience.
Kindly
Maple
I bought a phone that works good got it on time us i expectet had no problems at all. I think its a very good site
I ordered on 15-01-2014 and still didn´t receive my package, also no respond to my mails. I don´t know if i ever get my items.
Dear Bernd W.
Thank you for your comment. We sincerely apologize for your problem. You could provide me your order number, I would help you to check more details. Thank you.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
I PLACED AN ORDER 13/02/2014 FOR 2 GIFTS AND I HAD ORDERED THEM USING EXPEDITED SHIPPING TELLING ME IT WOULD TAKE 3-5 BUSINESS DAYS AND ITS BEEN MORE THAN 3-5 F!@#ING BUSINESS DAYS.
My sister had placed another order saying about the same thing AND SHES GETTING THE SAME FEEDBACK. And we are running out of patience.
We kindly sent emails wanting a refund if we dont see our status change within another 48 hours the website ALSO reasuring us they would reply back to hour email within 24 hours AND STILL NOTHING!
My order is E**************. Honestly this site has went from two thumbs up to one thumb down and a middle finger to whoever is running this business. CAN I GET MY GIFTS OR SOME ANSWERS?!
Dear Hosanna T.,
Thank you for taking your time to write your review. I want to offer my sincerest apologies for any inconvenience that we have caused. I checked your order and really sorry to tell you one phone in your order is out of stock and may still need about a week to get back in stock. Would you mind choose the other item to replace it if you do not like to wait? We sincerely sorry for the inconvenience and we have sent you message about the problem, please check it and keep contact with us, we will help you. Thank you.
Kindly
Maple
I have placed an order 27/01/2014 still waiting I want to know in how many days I will get my $#*!ing order if its too many days I want my money back. I am very mad for this site services, there are awfull! Number E**************
Dear Annie a.,
Thank you for your feedback. We are sincerely sorry for the delay. For the shipping method you choose, the package normally need 7-25 working days to arrive after shipment. The packages are still on the way to you, please do not worry, it will arrivie your house. Thank you very much for your patience.
Kindly
Maple
I just made an order and i need to change the shipping! No one wants to answer the phone and I know that they are open. Becoming very frustrated with this! Almost ready to just cancel the order period
Dear requel j.,
Thank you for your review. We sincerely apologize for the inconvenience. Please call us during our working time. The time we show on our website is Beijing time, please note there will be the time difference. Or you can choose the other contact method, such as our livechat or send us help ticket. Thank you very much.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com
Placed an order E**************... on 2-12-14... paid extra for the fast shipping. It shows when I ordered that it would be sent out to me in 24 hours. It shows it is still available so I know it is not out of stock! I am getting agrivated that it is still being processed and I dont have a tracking number! I will be asking for a refund if I do not have my phone sent to me pretty quickly!
Dear Jordan W.,
Thank you for your review. We just shipped the order to you but we received your email to change the address. Do you want to change your shipping address or keep the original address in your order? We have sent you message about the problem, please kindly check your email and get back to us, we will help you. Thank you very much for your cooperation and sincerely sorry for the inconvenience.
Kindly
Maple
I always order from this site and they are very fast and efficient products are great and beautiful and the price is great
Answer: Dear IVAN, Thank you so much for your inquiry. Usually, to guarantee seller and buyer benefit, our financial department need to verify the payment information. For more details please check: http://www.everbuying.net/m-article-id-92-pid-.html Best regards, Everbuying Customer Service
Answer: Dear James, We respect your opinion. It will be nice if you can respect the positive reviews too because it is not fair to accuse other honest reviewers of being liars. We will work harder to minimize the possibility of a recurrence. Yours sincerely, Everbuying Customer Service
Answer: No, forget about it, ask for your money and buy it elsewhere. Everbuying is a scam
Answer: E mail them every day until you get an answer... Telephone them also... Never ever buy Chinese products... They are junk... Try Japanese, Korean or American products... And never order from EverBuying
Answer: Be carefull n stay away from that company faulty product almost n very bad service I advise u as I advise all my friends n everyone ask me
Answer: Dear Micheal J., We are NOT a scam. Please note that we are a proper registered company that has been around since 2007. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Yours sincerely, Everbuying Customer Service
Answer: I honestly don't know anymore. July 2015 I paid for a tablet via PayPal, received in good time, but it was pretty much dead. Plugged it in with the provided charger, took 5 days to reach 65%, so I mailed them back. Most apologetic, they suggested getting it fixed locally. No thanks, there goes any warranty. So asked to RMA, which took some time to be accepted - mid-August, in fact, so about 3 weeks. They said to mail back using flat rate shipping, no courier, so at least a month in transit. Instead, I sent it with a friend who was returning to China. Otherwise around $50 to mail registered. It should have reached them late September. I heard nothing back, so queried them in early November, and they said they would repaitr it and re-ship it. But I had asked for a refund, not a repair. They said they'd give me credit and I could order something else. But the credit did not show up. Only when I launched a PayPal dispute did it appear, early in December. So I placed an order using the credit plus an extra $30, and heard nothing. No acknowledgement, no response to queries, until I again filed a PayPal dispute. At which point an instant refund of the $30. So now I'm back to credit and have placed yet another order, and we'll see what happens with that. If it is fulfilled, I'll assume that they're just not very good at business; if it is not fulfilled, then I'll find all the sites I can that carry reviews and repeat this whole frustrating story wherever I can. More as the story unfolds...
Answer: Dear Martin, We have sent you an email with the resolution, please check it. Yours sincerely Everbuying Customer Service
Answer: It depends also of your delivery choice. A free shipment is done by classic post. So there is no trackings My first buying was done with expedited delivery so with DHL. There was a tracking info. But my last buying was done with free shipment so without any tracking.
Answer: Yes, they send to everyone.
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
Dear Hel P.,
Thank you for taking your time to write your review. I want to extend my sincere apologies for the problems you have experienced.
I checked your order and really sorry there was some prolem with the shipment of your package. The package used to return to us, we resent the package to you on February 7. The package is still on the way to you. We sincerely sorry for the inconvenience and thank you very much for your patience.
Kindly
Maple