Everbuying.netReviews 1,832

On 09/01/2014 I ordered two items from Everbuying (1) Otium Z2 cellphone and (2) Wireless bluetooth headset. Both items stated "ships in 24 hours". It has been 6 days now and Everbuying.com has not contacted me or responded to my requests for assistance. I've contacted PayPal and filed a dispute and I'm contacting the BBB and FTC to take a look at this company and review their business practices. I can't rate the value of products because, well, I'VE NEVER RECEIVED THEM. I will not be taking a loss of $160 and I am not playing with this company. They need to be investigated by the FTC and the Better Business Bureau. I plan on contacting both agencies and working through the proper channels to help protect other consumers like myself..

Everbuying.com is an amazing site! Firstly, you get great quality good for a FRACTION on the cost from buying retail. The good come in retail packages and come straight to your house for FREE. How can somebody complain about that? So the shipping time is longer, but that is the... tradeoff, and to me. It is 100% worth it. I will continue to shop there and refer my friends. Anyone who complains... just is crazy.

Edit, After all Everbuying dit resend another package today (what i originally ordered was out of stock, this can happen). Hopefully it will arrive soon!.
So the service was bad but changed and got fixed within a few days corresponding.
So im waiting now and i am a little more happy with it now!

*original message*
Until now i liked Everbuying, all my orders came but for now they decided to sent my order in 2 packages, i can live with that but now the first one arrived more then 4 weeks ago.
And the last one with the most expensive stuff did not come and they keep saying please wait a few days more i already said the deliver time they said when i ordered was 10-25 business days. Been already much longer but they keep giving exactly the same answers like im sorry please wait any longer i already told them more then 5 times i cant and i won't wait any longer but they don't seem like to be reading anything of it. All the answers are kind off the same. I really don't like this and want them to resent the package but they just won't.

The watch I got is very good on the site. It look like a expensive one which only cost you 10usd. It is beautiful elegant women's watch with a big and clear round dial. Very easy to read the time. The leather band is comfortable for you hand. And it... also make your hand look very beautiful.

My experience on Everbuying.com
Product: Smartphone Kingelon G9000
Eight core is good promise to make a good job. I bought this smartphone for one rezone – quick respond. Let me start from the shipping. I choose Standard Shipping (waiting time 6 - 8 business days) and pay some extra money according of this shipping method, and a small extra charge for insurance reason. Therefore, delivery was dramatically too late, and took 22 days (from 30-08-2014 to 21-08-*******). Finally, Thank the Lord I received it. So, what I can say about this smartphone?
Pluses:
1. "+++" Generally, it is a good price for the product!
2. "+++" Four days battery! (without Wi-Fi or Bluetooth)
3. "+++" Spare battery!
4. "+++" The gift: It's a flip case (very useful and very good quality)
5. "+++" Video and photo good quality
6. "++" Quality of product 4.5 of 5 (On the middle, left side, the glass wasn't fixed well. But, after soft pushing and smooth clicking the glass takes a right place and been fixed)

Minuses:
7. "- -" Android 4. 2. 2 is a little different than official (Samsung or other)
8. "- -" No possibility to assign music for each sim card (only one music for above)
9. "- -" No possibility to use other type of headphones (because of bigger plug size)
10. "- -" Voice and Ringtones:
A. Buck speaker (Ringtone) low volume level on maximum (4 of 5)
B. No changes after adjustment in any of the check boxes generally (loudness and headphones adjustments)
C. Buck speaker (Ringtone) and headphones - Not enough of low frequency (quality of music 3.5 of 5)
11. No possible for Zoom taking "best quality" of video
12. "- - -" Slow Shipping
I will suggest it to my friends

Item never arrived. First support question told to wait for 45 days. I didn't notice that Paypal support ends at 45 days so I made a mistake and waited. After that, no answer to support questions. A clever policy from EverBuying to fool customers to wait until reclaim period expires.

Case update:
After leaving feedback to SiteJabber, seller offered 80% refund (yes, 80% for an item never received, maybe never even sent). I accepted to recover at least a part of my loss. However, the refund was never issued.

I am writing this in hopes to get there attention as they are not responding to the emails. First thier customer support sucks since they have web chat for purchases that are gonna be made and an email for already made purchases. Which is $#*!ed and backwards. Second the item i bought has a note for "ships in 24 hours" however my account says its still "processing". Ithird i payed for expedited shipping for a reason and whith that phone for a reason i want it in my hands ASAP not well past the quoted time. Also, Get a fing toll free number so customers like us can get a hod of you without having to pay any more money. Anyway ive never been made at any other company before ill stick with my overpriced phone from a company i trust. That actully has decent reviews from the BBB.

My wife ordered a phone in June the phone never came every time we call we only get a answering machine but the mail box is always full honestly I think this whole thing is just a scam we surely hate that we lost money we will never order nothing else from this company we took a 60.00 dollar lost should of known better do anyone have a better contact number for ever buying. Sincerely duked

I purchased an M-Horse 9000N in February of this year, went online after a few days and gave Everbuying and the phone a great review. Loved the phone BUT 3 weeks after I purchased the phone I plugged it in to charge and the whole charger port came out of the phone!
I have messaged Everbuying MANY times and was still within my 30 day warranty but not once have I gotten a response from them... not even an "I'm Sorry"
I would have purchased many more items from Everbuying if their warranty was honored and their customer service returned messages.
I am definitely not happy with a phone I purchased and only got to use 3 weeks...

I ordered a few things from them, it was all quick and efficient. The sizes are in line with what is written on the website and the price/quality ratio is very good.
I'm a picky person and have no problem to recommend this website. I'll keep on being their customer.

It takes some time to receive the packages, as they come from China, so keep that in mind. But it is being clearly explained on the website so there are no issues there either.

Warmly recommended.

Slow delivery and products not very well made. Be aware that you will most likely be charged tax and also then a massive handling charge, whilst I don't object to paying import tax I do object to a handling charge of over 20% of the goods value, this should be sorted out in advance by the website.
The review system is flawed. I posted a review about a tablet and it was not shown on the site. The review was not positive as the tablet was not great - slow, bad wi-fi, usb port required an extra long plug etc.

I ordered that stupid Max Speed watch for $5 as a novelty but as well to add to watch collection on July ELEVENTH. The shipping said 7-14 days. In 5 days it will be a month and no package. I'm not sure where they're shipping from but I'm in CANADA not space. I contacted their support and they said it's actually supposed to take minimum 15-25 days. 25?! And they said if it doesn't come in FORTY-FIVE days then they will offer a refund or resend it. What kind of madness is this?! The novelty for the watch has long worn off and I don't even want the product anymore if it's going to take this long for delivery.

Not to mention they failed to give me a tracking number and when I contacted them they said "we looked into it and it's 'on its way'", whatever that means. I order things online all the time and MAXIMUM wait time is usually 7-10 days, even for out of country products. This is ridiculous.

I purchased goods worth 50$ from this website on the 1st of August of 2014. The order is still under the Processing status. No matter how many times i have reached out to them there hasn't been a response. I am not sure if I would have to cancel my order. Will by get my refund? And is this website scam? I have punched in my debit card details in this.
Guys please help me out if I have to block my card as I dont trust this website one bit.

Regards,
Abhi