Everbuying.netReviews 1,832
Everbuying.net Reviews Summary
Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
This summary is generated by AI, based on text from customer reviews
Hi, I buy a phone on the 5th July, and the order is still on process.
It should the deliver between 3-5 days, and still is not shipped.
I try to contact Customer service and nothing.
I ordered a mobile phone on 25th June and was told it would arrive in 3-5 working days. It never came and I've had no response to repeated emails. In the meantime, the money has been taken from my credit card and I can't get it back.
They're crooks.
George Dobbie.
Everbuying representative on PayPal asked me to close a dispute on PayPal so that I am unable to receive a refund. I paid quite a large sum, and was told that it would be refunded 1 week after the case if it was not shipped to me. It has been a total of almost 3 weeks and no refund in sight. Will be pursuing other cases to get my money back. However I suggest users to stay away from this site. I guarantee that I will be getting my money back however.
Dear Joshua,
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Regarding your order, we have sent you an email, please check it and we will solve all the issues for you soon.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
Best Regards
Everbuying Customer Service
To order two commodities. Very quickly we sent. Handed track number, although I did not pay for it. Packaged was all good. Very satisfied with the store. One of the most profitable stores. Order Information: EP************** Order Date 09/09/2015
Guys do not ever buy from this website. These guys are cheaters. I have ordered 5 items last month (one T-shirt, 2 shirts, one iPhone Protective glass, and one Shades) out these 5 items just received 4 items while I paid for 5 items. One shirt was missing in my order worth $21.30. Plus the iPhone protective glass was broken so no safe delivery of your items. When I submit query or complaint about missing item these guys never responded me back till date. They do not even have any customer care number that one can get hold of these cheaters. I wasted my money so don't waste yours. My order was of $60 plus $3 for expedited shipping. Upon delivery I have to again pay $23 to DHL guys as custom duty... BULL$#*!!
All in All, don't waste your money on this fake website. Better go with Amazon.
Dear Priyank,
Thank you for your important feedback and for letting us about your experience with us.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Regarding your order, we have sent you an email, please check it and we will solve al the issues for you soon.
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Best Regards
Everbuying Customer Service
(everbuying.net) I just tried to place an order (Bluboo X550) 10 mnt ago via PayPal, but i've failed to finish it. I did it many times.It always took me back to the address filling form, again and again.And then i give up.it sucks.
Dear Batman,
I want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Please kindly give us your email address, we will check it and solve all the issues for you soon.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
Best Regards
Everbuying Customer Service
It has been over a MONTH since I ordered two mp3 players, and they told us it would arrive within 10-25 business days. Contacted them, and now they're saying we won't receive it for another month! DON'T BOTHER WITH THIS WEBSITE, IT'S A SCAM! They're nothing but crooks!
Dear Angel,
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Regarding your order, we have shipped it out in 2015-06-11, the package number is SG14340070543259. About the other issues, we have sent you an email, please check it and we will solve all the issues for you soon.
Please understand that we are more than willing to assist any customer. We always reflect on the vital feedback that customers provide so that we can constantly improve the shopping experience for all our customers.
Best Regards
Everbuying Customer Service
I send some letters for helping center, and i got no answer. I paid extra money for shipping and it take (3-7 days). The last day is tomorrow, but my item is still processing. They didnt sent for me any track number to follow my packege too. If i dont got it tomorrow i will cancel it, and contact with paypal.
Dear Peter,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Regarding your order, we have sent you an email, please check it and we will solve all the issues for you soon.
We want to thank you for your constructive comments, which are always most welcome. Thank you so much for using our site and for providing your valuable feedback to us.
Best Regards
Everbuying Customer Service
I purchased a mobile phone. My order is showing as 'processing' for almost 3 weeks now! I have sent FOUR messages to ask where my order is and had no response whatsoever! This is very frustrating as I have paid for an item which was supposed to be despatched 5 - 7 days. I just need someone to get back to me PLEASE!
Dear Amanda,
Thank you for taking your time to write your review. We really appreciate the feedback.
First, I want to offer my sincerest apologies to you for the issue.
Regarding your order, we have solve all the issues for you, please check your account about this.
We will be more than happy to contact the customer directly to reach an amicable and acceptable solution. We will learn from this experience and ensure that steps are taken to prevent it from happening again.
Best Regards
Everbuying Customer Service
My item has supposedly been shipping for a week but I have just spoken to dhl and it hasn't even been dispatched yet. What's going on please ever buying?
Dear Stephen,
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Regarding your order, we have shipped it out, the tracking number is 2962810303, we can track it in http :// www.dhl. Com/en/express/tracking. Html? Brand=DHL&AWB=2962810303%0D%0A, please kindly wait.
Thank you again for bringing these matters to our attention.
Best Regards
Everbuying Customer Service
I order for item since 18th of June 2015, after making payment since 18th of June, 2015. I have so many tickets but they have never responded to my ticket. I have also sent messages to their twitter and they refuse to respond to my complaint. I don't if I place order again on EVERBUYING.NET again. I will ask for refund if eventually they will respond. This is my ordr no. E**************
Were the heck is my order. I've been trying to contact customer service but yet I get no reply after saying 24hrs response time. This is a load of BS.
I ordered product in hope that I would receive them ASAP but yet it is still processing after a week. This is a terrible service. I'm going to get a refund if my products aren't shipped in the next week.
Dear tope,
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Regarding your order, we have solve all the issues for you, please check your account about this.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Everbuying Customer Service
I ordered two watches 10 days ago and I didn't hear any thing about my shipment or the state of it,
Receipt No: 3580-2542-7735-8219
Dear shady,
Thank you for your recent comment.
We wish to start off by telling you that we are extremely sorry about the situation.
We can not check the information for you because we don't have your order number, can you find it and provide it to us?
Thank you again for bringing these matters to our attention and looking forward to hearing from you.
Best Regards
Everbuying Customer Service
I ordered a phone 5 days ago, since this date the order is still processing and support tells me "Item is in stock now" to reassure me, but I doubt the item is in stock and they don't want to ship it. I'll cancel the order if the item is not shipped today!
Dear Marc,
We want to say thank you for providing us with important information about your situation.
We're very sorry for your concerns and the issues you have raised.
The delay shipping due to quality test, and we have replied you for the latest situation for this item, please work aith us for best service.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Best Regards
Everbuying Customer Service
Where are my orders? They dont even read the complains from the customers? Its been 8 days still i haven received any items! I will contact paypal in 3 days if they dont send my items soon.
Dear Lloyd,
Thank you for being kind enough to tell us about your experience. It means a lot to us because it gives us an opportunity to improve.
We have replied you for the reason of delay shipping and your parcel has been prepared shipping, please check your email for the package information.
We value your patronage and wish to continue serving you in the best way possible.
Best Regards
Everbuying Customer Service
I got flash sale of Ulefone be touch 2 from their website and my order# E**************. First they didnt reply my messages and then they cancelled my order without any reason.
I just wasted my time to get flash deal of Ulefone from their website everbuying.net
Dear Asif,
Thank you for your recent review, we apologize for this inconvenience due to system updating.
We have send you an email for this issue, please keep communication there.
We fell short of our own standards because the customer is disappointed in us, and, for that, we are extremely sorry. We will work together with the customer to resolve the issue as best as we can and as quickly as possible.
Best Regards
Everbuying Customer Service
Prodotti in vendita in questo sito, da me acquistati hanno un ottimo rapporto qualità prezzo,
Dalla mia positiva esperienza consiglio vivamente di acquistare da loro.
I have order a few times from Everbuying and for the most part I had no issues. I had one watch that was damaged in shipping and the communication was painful however I did get 1/2 of the cost of the watch back. Now I am trying to get a refund on a cell phone and they have gone quiet. Its been 3 weeks and 3 messages asking for an update on my RMA. They are completely ignoring me. My guess is they are going to wait till the 30 day time is over and then say sorry the time limit is up. Oh its buyer beware when it comes to cell phones. The most recent one I purchase said it would work on my cell network and it didnt. I doubled checked the frequencies and yup its suppose to work but doesnt. Cheap prices are useless unless you back it up with customer service.
Most of the items they don't have on stock, but they lie about it.Not good site.
Very happy with this purchase. I was able to purchase the item in a pre-sale with an additional discount & Seller shipped the item as soon as it was available. They answered all queries I had promptly & gave me accurate replies at all times. Overall very happy with seller & product
From the business
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Wholesale Electronics Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear George,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Please kindly give us your order number or your email address, we will check it and solve all the issues for you soon.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Best Regards
Everbuying Customer Service