Everbuying.netReviews 1,832
Everbuying.net Reviews Summary
Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
This summary is generated by AI, based on text from customer reviews
Excellent product to buy
One of the best sites to buy and often buy several products
Dat, telephones, tables and have not had niun problem and with very good prices
Buyed from them headphones Xiaomi Mi Hi-Fi and few other things, received within the month in fine condition.
Ever buying is a fantastic place to shop with there wide variety of products at such cheap prices and free worldwide shipping and there support team are amazing why would u shop anywhere else
I'm purchasing from everbuying.net for few years now, i have purchased from them all kind Of items, clothes, phone cases&accessorize, gadgets, toys, cables, watches...
Prices are good camper to other sites, and the quality is very good.
Shipping time to IL is good, before shipping the package, they taking a picture of it, with the Tracking number and sending the picture to you by the site message system(good idea).
The electronic items(all of them) came in a retail box, witch indicate on high Quality Item, not just item packed in a bubble bag.
And most important, working good.
The customer service always been helpful with any of my apply.
I trust this site.
Thank you.
Buyed from the original battery and headphones for my Xiaomi Red Rice 1S - price was good, received original items in normal time
Purchased m horse phone great for 2 months, then would not accept sim. Went to 24 hr service reply and recieved reply link which does not function, tried on another computer no reply connection. Warranty is hopeless, my advice is do not waste your cash on everbuying go to mainstream manufactures
I bought a TV Box for USD77.72 on 19. 7. 15, my order no is E**************. In the site it says average processing time is 3 days, and for larger volumes up to 5 days. I only ordered one unit. So after 4 days, I wrote them to follow up, my case no.: T*******708 In their website they say will response within 24 hours, It has come and passed, I wrote them again, no response. I checked status of my complain - it is still "Processing". I think it is a standard response to all who complain. They don't even check their complains I believe. Moreover my payment thru Paypal is to someone named HASSAN - even though this site is mainly for Chinese sellers. I'm beginning to be very suspicious. I intend to claim buyer protection from Paypal next week. Avoid them, go to bigger sellers out there like Aliexpress.
Dear chan,
Thank you for taking your time to write your review.
We refunded your order on 2015-07-28, the refund will reflect in your account in around one week, please check your account later.
We have also sent you an email with details, please check and confirm it.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Best Regards
Everbuying Customer Service
I wrote about everbuying experience my wife is in the middle of now; this is a continuation of it. JAYDEN from customer service has been of no help to her. He continues to not answer her repeated question of obtaining a return address to ship the faulty tablet for a full refund. I repeat smoke and mirrors time is of the essence as per their shoddy website for returning non working electronics. I do verily believe JAYDEN is not providing the address because this company has no intentions of a full refund! This has become a living nightmare! I can't believe that a company can hide behind a faceless speechless internet page and get away with this blatent theft! Heed this experience people do not buy from Everbuying unless you have money to burn! Shame on you JAYDEN for representing a fraudulent sham!
Dear marilyn,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Regarding your order, we have sent you an email, please check it and we will solve all the issues for you soon.
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Best Regards
Everbuying Customer Service
I have very good experience with buying on this site. Great customer service, Very satisfied with the store. Reccommended
Everbuying is a very nice site to buy at cheap and affordable prices. I love everbuying, almost every month I do shopping on this site with no problem, I recommend this site for everyone.
I am a old customer of Everbuying and except some delay had no issues with payment, refund or responses.
But today i was surprised... Ever buying website today 22nd July says Doogee Y100 pro can be shipped in 24 hours. Where as i received email saying they will receive stock of this product after 2 weeks.
Please explain.
Thanks, Ramesh
Dear R B,
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Regarding your order, we have the item 130821501 in our house, but for your order is waiting for payment, the delay is that we are waiting for your payment, please check your account about this.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
Best Regards
Everbuying Customer Service
Best Site forever highly recommended for others Please don't feel hesitation and place your order this is best site ever had.
Ordered a phone on July 1st and it arrived with me in the UK only a few days later. Have ordered several other items (phones, tech etc) from here too with no problems. Customer services are helpful and reply pretty quickly.
I broke a pressure sensitive pen for my Huion pen display and had to order a replacement. It turned out that none of the reputable sites had those pens so I had to order from this one and another similar dodgy site (I ordered two as I was hoping at least one of them would arrive within a reasonable timeframe). Now after five weeks of waiting, still no trace of my item (from either site) so my pen display has been useless to me. I say stay away from this crew.
Dear Nikodim,
I want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Regarding your order, we have shipped it out, the package number is SG14345126325572, it's on the way to your address, please kindly wait. About the other issues, we have sent you an email, please check it and we will solve all the issues for you soon.
Please understand that we are more than willing to assist any customer. We always reflect on the vital feedback that customers provide so that we can constantly improve the shopping experience for all our customers.
Best Regards
Everbuying Customer Service
Ordered a Ulefone Be Touch 2 on 6th July. Sent a couple of tickets to ask when I could expect delivery. Replies varied from 3-5,7-10 days then 15th July. So yesterday when I knew Ulefone were sending out supplies like crazy ticketed them again expecting despatch some time this week. Answer received, not before 15th August? This is a joke, THEN they had the cheek to say I had to wait 7-10 days for a Paypal refund. This is not acceptable! Customer Service = ZERO! Do not waste your time!
Dear steve,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Regarding your order, we have full refund to you via paypal, please check your paypal account about this. About the other issues, we have sent you an email, please check it and we will solve all the issues for you soon.
We want to thank you for your constructive comments, which are always most welcome. Thank you so much for using our site and for providing your valuable feedback to us.
Best Regards
Everbuying Customer Service
I wouldn't buy a pencil from this bunch. The service they provide is nonexistent.
Need I say more. Save your money.
I have something I bought that is some where out there never to be seen again. So they have my money and I have nothing.
If I could have selected no star at all I would have.
Dear robert,
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
I want to extend my sincere apologies for the problems you have experienced.
Regarding your order, we have shipped it out, the package number is SG14343475727785, it's on the way to your address, please kindly wait.
We will be more than happy to contact the customer directly to reach an amicable and acceptable solution. We will learn from this experience and ensure that steps are taken to prevent it from happening again.
Best Regards
Everbuying Customer Service
I made a order and paid through paypal, but after 24 hours still I can't see any order at there webpage or any tracking inforamiton
Dear Nihal,
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Regarding your order, the items 135988002 is presell, and it will be end in 2015-8-10, and we will ship the order to you after the presell has been end, please kindly wait.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Best Regards
Everbuying Customer Service
I've purchased three item form EverBuying on the 12th of july and paid via PayPal. Soon after An e-mail was sent to me asking to verify payment by sending a copy of an ID and a Credit Card, even though PayPal was used to pay for the order.
After that, I sent them three messages, but they haven't answered any, even though they say they would answer within 24 hours. My purchase is still 'processing' and the money was taken from PayPal.
If I don't receive any info until tomorrow, I'll open a dispute with PayPal.
Dear Elizabeth,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Regarding your order, we have sent you an email to your paypal email, please check it and we will solve all the issues for you.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Best Regards
Everbuying Customer Service
Until today i bought 6 items from everbuying.com, and i'm happy with all my purchases. everbuying.com is the best site to shop online. Great prices, better quality.
Everbuying.net is associated with many online sites including vandadeals.com, cheap-android-phones.com, gsmphonedeals.com. DO not order from these sites. The system is all the same. I placed an order with gsmphonedeals.com, not received. Sent several tickets. I got one response saying accounts would send me an email confirming a refund had been processed, which never showed. Two weeks later I am still waiting for a phone that was supposedly sent from the Netherlands and did not receive a tracking number despite their shipping policy stating that every order is given a tracking number. I find it very convenient that you can't track the parcels and I don't believe that the European warehouse exists.
Don't bother ordering from these sites. Pay a little more and order from ebay - at least you're protected then.
Dear Jess,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
We are seperate companies with different owners vandadeals.com, cheap-android-phones.com, gsmphonedeals.com, we have no different items, please check it.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Best Regards
Everbuying Customer Service
From the business
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear graham,
Thank you for taking your time to write your review. We really appreciate the feedback.
As for this issue, we have already sent you an email, please check and we will solve all the issues for you as soon as we can.
Thank you again for bringing these matters to our attention.
Best Regards
Everbuying Customer Service