Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
This summary is generated by AI, based on text from customer reviews
I ordered an S5 8gb 7" phablet dual core in white, which arrived very fast (within 3weeks) and have been using it everyday for the past 5 months. Everbuying is a brilliant website, I have been using them on & off for about 3 years. My family & friends have used them too, and always had fast delivery with high quality items accurately described. In some case the item has been on an offer/sale price and when arrived has been even better than expected. I would highly recommend this website to anyone who wants a good deal, value for money and fast international delivery.
After reading a review in PC Magazine in our local library, I searched Internet for Ulefone Be Touch 2, The specification were impressive. My main worries were, would I end up paying import duty and if so how much! But NO problems what-so-ever The phone arrived within 10 days after the bank holiday weekend, As there were no information on how to install battery etc. looked for it on youtube and it was easypeasy. Buying from Everbuying.net was smooth and effortless. I might end buying more from them, as they seem to have a lots of value for money products.
I did a lot of shopping in this store is one of the last Torch Convoy S8. The order came very quickly, about 15 days. The quality of goods is good, the original torch, all happy.
For a long time I buy in the store. I ordered a flashlight Convoy S2. The lantern is fully consistent with the description. The quality of goods is good, the original torch, buying used accumulated points.
Ordered lithium-ion battery for my e-cig. At payment has applied EB points, has paid for 4 battery $11.37. And it with delivery! Where still it is possible to buy qualitative lithium-ion battery under such price? With the order it is very happy. I recommend shop.
2 YEARS I HAVE BOUGHT IN THE 2 EVERBUYING AND HE NEVER struggled with the only thing THEM TO BATTLE WITH THE SHIPPING IS BUT THAT DOES NOT DEPEND ON AND SENT THEM ARE DIFFERENT THAT couriers take to send IN SO FAR THIS YEAR I HAVE HAD THE FOLLOWING PURCHASE ORDERS EF************** - E************** - E************** - E************** - E************** - E************** - E************** - those are just in this year and all I have received what little I missed me know REFUND AND MAKING mE
I decided to order a tablet Chuwi Hi8. The tablet cost 92,99 USD. I have Points store, so the tablet cost me $ 68.73. Order No. EP************** Order date 07/16/2015 00:47:23 AM. Tablet stock was not, and managers offered either wait for 2 weeks, or replaced by another. I decided to wait, and after 9 days of tablet shipped. The shop did photo packages! Shop gave free track number, which tracks entirely from the date of shipment to the receipt. Delivery was fairly quick and after 3 weeks I got the tablet. (Delivery was in the Udmurt Republic, Russian Federation). Packaged was excellent. It's in the original box (other shops often do not send the original box), for which many thanks to the store. The tablet original. All of it in working condition, completely new. Support to respond quickly. The store is always to meet customer and offers the best solutions when problems arise. In addition, there is the protection of PayPal.
In the store on almost all products the best prices on the Internet. You can also use EB Points.
Now this is my favorite store, and I will do many more great bargains in this store.
I recommend! Thanks!
Order No: E**************
Date: 07/09/2015
Nick: Rikkardo92
For me it is the first time that I purchase from Everbuying.net. I am very satisfied, in addition to affordable prices, I have found great satisfaction in receiving the email of the shipment, attached with the picture of the package with the postage stamp applied on it. All this made me very quiet, and I quickly realized the reliability of the site. Fantastic website, fantastic sellers!
My purchase experience has been very positive still having several problems. The product was in presale and out of stock. It supposed a delay in the sending. This was not Everbuying's problem and they informed me detailed. Later the package was retained in Hong Kong Customs for three weeks. The problem was solved by Everbuying without additional payment. Everything was communicated across his ticket department. The information was daily. I am grateful for the realized negotiations and the happy end since the product already is at home. I have returned to buy with Everbuying web page and recommend it to my friends. Thank you so much.
Excellent seller, very fast delivery and also customer service very fast and kind
My experience with you has been excellent. I bought good quality items at very low prices. I saved a lot of money to buy from you, and it's always worth waiting shipments and opened with great excitement.
Who could be more happier than me?! All of you who choose to visit this web site Everbuying.com and buy on it, because Everbuying will enchant you and you can not stop looking at what all they have.
It's the perfect combination and ratio of price and quality!
Ordered a One Plus Two with Expedited Shipping. First they ask me for some verification ID and I sent them the photos of the payer's card and passport. Yet, it has already been 3-4 days since the purchase, it still shows processing.
There is a reason why I chose Expedited shipping because I want my package to arrive fast and not get delayed unnecessarily in the name of processing.
Also, they take so long to reply.
Please make it fast. Everbuying Team.
Order time: 08/23/2015 10:43:18 AM. Today is 08/28/2015 and the order status still processing.
Is it normal?
I saw some negative reviews about everbuying on this site but I am honestly cant complain. Maybe only one small issue its handling time of my purchase (but keep in mind that in my order was 4 items from great chinese company Xiaomi - power plug, usb fan, action camera case and power bank). I made purchase on June 3 2015. Everything was shipped in a week with Sweden sufrace mail (also with free track number UF*******SE because of total order more than 40$).
All was packed fine, all items in original package from manufacturer, without damage, delivery time near 30 days (I live in Belarus - Eastern Europe), cant complain. Also want to mention their support help, never leave your request without answer (sometimes too polite in my taste).
For me (with coupons, mobile discount, EB points) its good chinese shop.
The best shop on-line because of its clarity and low prices. Obviously you have to search for the object which has the best quality/price ratio, in fact some objects have low price and low quality. Shipping to Italy takes about a month, but it is free. From your orders you can get points to use for a discount in following orders.
Superb website, easy to search, great product@ discounted price
Overall good experience
I didn't receive my items ordered. I asked for information about status of shipping and the answer is that the items will be shipped as soon as possible, after 10 day of waiting and that they are still waiting for some items, hot sale items are sold out quick etc. And when you are finally ready to ship my items I will have to count on 10-25 business days for the items to be shipped. Wow, go figure that! So I would be waiting for almost 2 months before I see the items I ordered and payed for?
The company it self that received my payment seems to be established in Russia and when I tried to contact them the phone number and country code came up as invalid. I also wrote to customer service of the supplier (not a company name or anything but just HASSAN) their information:
Phone number: *******8120
Email address: *******@gmail.com
IT IS A SCAM!
About this shop I found in 2011. I liked it right away, because there was cheap. МI have advised friends. Very large shop. I like to shop for high-quality real goods, not copies. Packaged goods very well with your parcels nothing bad will happen. Before sending the items photographed. It's great! Bought one router Xiaomi Mi WiFi Mini Router (EP**************) and a few other things, was all for the month in excellent condition. Reccommended
This is a Chinese wholesaler - if you order from here, you do it for two reasons: Either you want something you don't get outside mainland China. Or you want to save money. EverBuying does both in a very decent manner. But it does NOT deliver fast, and the communication with Customer Support can be funny at times. They do answer, though, and they do get the job done. So I don't really get some of the negative comments here. You don't buy branded stuff in an expensive High Street store of your home country. You buy from a special service far, far away from home. The only reason I don't give five stars is because the information on the website is sometimes misleading - delivery times are almost always wrong.
Answer: Dear IVAN, Thank you so much for your inquiry. Usually, to guarantee seller and buyer benefit, our financial department need to verify the payment information. For more details please check: http://www.everbuying.net/m-article-id-92-pid-.html Best regards, Everbuying Customer Service
Answer: Dear James, We respect your opinion. It will be nice if you can respect the positive reviews too because it is not fair to accuse other honest reviewers of being liars. We will work harder to minimize the possibility of a recurrence. Yours sincerely, Everbuying Customer Service
Answer: No, forget about it, ask for your money and buy it elsewhere. Everbuying is a scam
Answer: E mail them every day until you get an answer... Telephone them also... Never ever buy Chinese products... They are junk... Try Japanese, Korean or American products... And never order from EverBuying
Answer: Be carefull n stay away from that company faulty product almost n very bad service I advise u as I advise all my friends n everyone ask me
Answer: Dear Micheal J., We are NOT a scam. Please note that we are a proper registered company that has been around since 2007. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Yours sincerely, Everbuying Customer Service
Answer: I honestly don't know anymore. July 2015 I paid for a tablet via PayPal, received in good time, but it was pretty much dead. Plugged it in with the provided charger, took 5 days to reach 65%, so I mailed them back. Most apologetic, they suggested getting it fixed locally. No thanks, there goes any warranty. So asked to RMA, which took some time to be accepted - mid-August, in fact, so about 3 weeks. They said to mail back using flat rate shipping, no courier, so at least a month in transit. Instead, I sent it with a friend who was returning to China. Otherwise around $50 to mail registered. It should have reached them late September. I heard nothing back, so queried them in early November, and they said they would repaitr it and re-ship it. But I had asked for a refund, not a repair. They said they'd give me credit and I could order something else. But the credit did not show up. Only when I launched a PayPal dispute did it appear, early in December. So I placed an order using the credit plus an extra $30, and heard nothing. No acknowledgement, no response to queries, until I again filed a PayPal dispute. At which point an instant refund of the $30. So now I'm back to credit and have placed yet another order, and we'll see what happens with that. If it is fulfilled, I'll assume that they're just not very good at business; if it is not fulfilled, then I'll find all the sites I can that carry reviews and repeat this whole frustrating story wherever I can. More as the story unfolds...
Answer: Dear Martin, We have sent you an email with the resolution, please check it. Yours sincerely Everbuying Customer Service
Answer: It depends also of your delivery choice. A free shipment is done by classic post. So there is no trackings My first buying was done with expedited delivery so with DHL. There was a tracking info. But my last buying was done with free shipment so without any tracking.
Answer: Yes, they send to everyone.
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
Dear martha,
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
After we receive your order, normally it will take us 3 business days to prepare the items, however, if the items you order are hot sales and having stock issues, the processing time may be delayed to longer, please understand that, the exact processing time is not controlled by us and it depends on the supplier.
We have contacted you personally and offer you the solutions in the email, please check and reply to us.
Once again, we very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Best Regards
Customer Service