Everbuying.netReviews 1,832

I am sick and tired of this website. I am waiting to be refunded as they did not have the item I purchased. They have misleading products and the only thing they know how to say is "Thank you for your patience". THIS IS UNBELIEVABLE AND OUTRAGEOUS! For me, it was it! I demand an answer as their client and my refund! I feel really, truly angry! I've been waiting for two months when it should have arrived by the end of September! HOW COME THEY SELL THINGS IF THEY DO NOT HAVE THEM?!?!?!?!?!?!?!?!?!?! NEVER AGAIN! AND I WANT MY MONEY BACK!

Horrible online store.

This is my order date: 09/14/2015 09:15:25 AM.

The status of the order was paid for 3 weeks. Last week it changed to processing after some messages i send them. They did not reply to any of my messages but i managed to finally reach them last week with the chat (strange thing they dont put any times of opening of the chat on the website). I tried to reach the chat for a whole week using many different times. Never they where open until last week. They told me the item i had was out of stock before but is now in stock. 'it will take 1 or maximum 2 days to send your order'. Now 1 week further im done with these $#*!s and i buy the phone from an other store

I ordered a Cubot X-15 on 22/09/2015, paid immediately with pay-pal but it is still processing even if they say that it takes 3-5 days to ship the item. Three days ago I submitted two tickets enquiring about my order, sent an email to the email address of the customer service I found on Pay-pal, no replies so far (and they say they reply in 24hrs!). Submitted an enquiry also on the product page on everbuying website but they don't even post it! Seems like they post only the questions they like. I rose a dispute on pay-pal, let see if they give me my money back at least

I ordered a mini SD card, I was told it shipped on June 26 2015, it is now September 29 2015 and the item still has not arrived.
It is now October 23 2015 and my order EE************** still has not arrived,
Exelvan 32GB Class 6 Hot Sale Micro SD/SDHC Memory card with adapter.
SKU NC*******
I sent them a ticket on the Oct 23, no answer.

So seeing as the update to my original review didn't get a response Im going to make a new one My order was placed Aug 27th, He's the TLDR version of my interactions so far

9-9 Me: Why does my order still say processing?
9-10 Them: It is not in stock for a week
9-17 Me: Is it in stock yet? Still says processing
9-22 Them: Item is in stock will ship asap
9-24 Me: Still says processing...
9-28 Them: I have told my colleagues to ship it ASAP
10-02 Me: Is this is scam? It still says processing
10-06 Them: Would you like us to ship it out or cancel and refund?
10-06 Me: I want my **** item.
10-10 Me: Still waiting...(still says processing)
10-15 Them: Shipping takes 10-25 business days! 0-15 Me: I'm aware how long the shipping takes, The problem is you haven't actually shipped it yet.
10-23 Me: Why have you still not shipped the order?

So that's it so far. Almost 2 months and im still getting the run around.

Four days ago I order two items from everbuying. Less than an hour later I noticed I ordered wrong item and opened a ticket for that order asking for item change. The order has been shipped yesterday and nobody reacted on my opened ticket. I just received some generic response that didn't make any sense. Today they just apologized and informed me that the order has been shipped and that they cannot change item.

Their customer support is useless.

I have already pay full amount for a mobile which cost USD 166.99 on 1/09/2015 and today it 21/09/2015, they have not yet ship it out.
The status of my product is till processing. (EEP*******537****)
I have made several complaint but nothing has been done and more the mobile is for a relative in France which i want to give as gift for his birthday.
But the mobile is still processing.
The page did not even mention anything, when 1 was buying saying that it will take more time that it was suppose, that why it annoyed me more.
Bad site.

This is the fourth time i've used Everbuying, and its the second time i've been let down.
Knowing how bad the supply and delivery can be, i made an order for a phone 4 weeks before i needed it. THIS AGAIN APPEARS NOT TO BE ENOUGH. Yesterday i emailed to see why my phone hadn't been dispatched to be told its on back order and it wont be in for 10-14 days! THE WEBSITE STILL SAYS IT WILL BE DISPATCHED WITHIN 3-5 DAYS IF YOU BUY IT TODAY.
So, if i'm VERY lucky, i might get a phone 6 weeks after ordering it, BUT IT WILL PROBABLY BE MORE LIKE 2 MONTHS. And i only discovered this because i emailed them...!

Whats really funny is they gave me the option for EXPEDITED SHIPPING, which i paid for. What a waste of money that was!

My options are, choose another phone (many of which say thEY can dispatch within 3-5 days apparently) or get the money refunded to my wallet. NOT GOOD AND VERY DISAPPOINTING.

BUYER BEWARE.

I WILL UPDATE THIS REVIEW IF I GET A SATISFACTORY RESOLUTION

R

The site said "ships in 24 hours", so I ordered and they took my money. Sure enough, 24 hours later it hadn't shipped. I contacted them and they said "sorry, it's backordered, 10-15 business days". That's a FAR cry from 24 hours, now, isn't it? I then went back to their site and sure enough, it STILL says "Ships in 24 hours". Liars.

Pay a bit more and order from eBay or Amazon or some other site that holds sellers accountable and protects you when things go wrong.

PS: most 5-star reviews I see here seem bogus.

I ordered 2 products from everbuying, one was substandard, the other never showed up. I contacted customer support and they refunded my entire purchase and claimed they had shipped out a second one and would send me an extra gift if I would change my review on Site jabber. I asked them for a tracking number on the smart watch and they said it wasn't possible to give me a tracking number but they had it all safely packed and ready to go if I changed my review.

Of course it was just another everbuying scam to get me to change review and they didn't send me anything. They did give me a $7 credit for future purchases but I'll never use it because they're scammers.