Everbuying.netReviews 1,832

"2nd Update on Oct 30

30 days and still no product, also no contact with me since October 14 when they said wait 5-7 days.
In Canada this would be consumer fraud and theft.
This company is a serious joke.
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I ordered a phone October 1,2015, it still says processing. I added expedited shipping and insurance, and have had no feedback. I have left 3 messages since October 7 to today, and not a single response. They took my paypal money in a second, but now I can't get any response from them. At the time I ordered the website said ships next day.
This is the second time they have done this to me. I did get a refund after 14 days the first time, but this time I haven't even received a response from them. I thought I should give them a second chance.

I was wrong.

******** update **********

It's now 24 days since I ordered.
After I posted here they quickly responded, choose a refund or 5-7 days wait and I will have my order.
I decided I would wait.
Well, I am still waiting, now it's 10 days since they said 5-7 days. They are not responding to my support ticket. No updates, I don't even know if they are still in business.

They have had my money for 24 days, and no communication, no support ticket response, and it's looking like I have lost my money. I will be reporting them to paypal and see if they can do something now.

Order EE**************.
After reading really bad reviews about them, asked for refund to paypal.
They aswer that my item is well prepared and will ship soon.
I took the bait and asked them to ship.
2 weeks latter, with 1 reply asking if I really want the item now, and no more news after, my order is still processing.
I asked for refund, and still nothing.
Great way to loose time and money, I just opened a PayPal dispute, no reply to that also.

Guess what? Last time ever buying...

I ordered 3 items from Everbuying and received 1. When I enquired, I was told that they would reship if I paid an additional 20% fee or they could offer me an 80% refund. Stay away or get taken. Your choice!

So Far Terrible!" - So about 7 days ago I purchased a smart watch EP************** through everbuying. Which said next day shipping, I purchased expedite shipping as well. With the expectation that it should be here by now. Unfortunately, My order still says processing I have submitted 2 tickets one 3days after the purchase, and the other today after reading the terrible reviews on the company. I am getting worried that I will never get my watch or money back. If anyone has any suggestions on how to reach the company. Once I Here from the company I will update hopefully this experience will take a turn for the better!

**UPDATE
I find its very important to let the world know of the experiences we have, rather good or bad. If the situation is Great then we recommend the company to the world if the experiences are bad the we warn the world.

After this review like others said they always seem to reply immediately. Well I finally got a reply from them basically saying that my order was in processing for 4-10 days or 7-15 days, they are waiting for them to come in from the supplier. I mean I don't mind waiting on the smart watch. But The 1st step in sales (with great customer service) Set your customers expectations. It would be Alot easier for them to say your order is expected to ship by Nov 8th, 2015(example). I really just want to know when my watch will be sent and when should I expect the watch. I'm getting kind of scared that I will never see my watch or should I ask for a refund. I'm getting the same response as everyone else. Will they ever send my watch?

**I plan to update you guys daily as I go through this process with this company, currently they have a 1 from me, hopefully by the end of the process they will have earned a 5*

After buying and item and pay for it never ship item and never return email or phone calls.
Shipped out
Reference Number: CN*******1906 China Post Unregistered: 09/14/2015 20:57:00 PM Delivery estimate: 10-25 business days. Exact time depends on courier.

Reference Number: CN*******6937 China Post Unregistered: 09/17/2015 04:04:50 AM Delivery estimate: 10-25 business days. Exact time depends on courier.
Those are the item i bought. Never delivered..

Bought a mobile phone but on opening the box the screen was cracked & would not work properly. Everbuying offered £18 refund for £125 phone ( which I also had to pay customs duty on) which I refused where they offered a full refund ONLY if I returned to China on recorded delivery at my own cost (£68) which I also refused. I then asked if the screen could be replaced but it cannot. I then contacted Paypal who said the same thing that I could have a refund if I return the phone at my own cost.
After allot of arguing that why should I use Paypal if I am not covered they eventually refunded me at their own cost - I was happy to get my money back but not happy that this Chinese company have not had to pay a penny for sending me a broken phone.
If what you are buying is only a few pounds it maybe worth the risk but anything more I would avoid completely.
Jenny

Hi everyone. I have the order E************** where i buy a phone and 3 acessories for it. After some days they shiped out. 24 days later i received from my country post office the package and... surprise surprise... only send me the acessories not the phone. Put a ticket because the online chat is never up and untill now no answer from them.

Their website is misleading customers about their shipping schedule. As soon as you place an order, payment has to be made. After that status of order shows 'processing' for long and when you open a ticket on their website, they respond saying phone is not in stock and I will have to wait for two weeks for them to procure the phone from their suppliers or I can choose another phone from their website. From what I read on this website and other places, this seems to be their norm. It is a never ending wait. I have replied to them saying that I do not want to proceed with this order anymore and want a refund, but have received no reply whatsoever. Now I will be raising a dispute with PayPal to get a refund. Buyer beware...

Their 'live chat' function is never alive even during their business hours (is it a business even?) Tried calling on the phone number listed on their Facebook profile, and there is a recorded message in Chinese, and nobody receives the call. The phone number of theirs listed here also does not seem to be functioning. GRRRRRRRRRRRR. On their Website, they are still advertising for the phones they supposedly do not have in stock... Whaaaat?

Update 1st November 2015

I have received a refund now. Thank you.

Hello everybody!
Take for example Ticket T*******557(12/31/2015 04:35:31 UTC), but this situation is typical for other tickets of this customer support.
I addressed to support to find out my missing review on the purchased products, which I have placed on the site (everbuying.com).
After a several days of conversation with customer support i got nothing.
I couldn't get answers to my questions from customer support(CS).
But 1/4/2016 customer support closed the ticket unilaterally without solving the problem.
It happens often in the hope that the buyer would not contact to CS anymore.
CS of this store is one of the worth in the www.

Thanks for your attention

Today is 16th day since I placed an order with "Shipment in 24h!" note, paid via PayPal right away and product wasn't shipped. Got ONE reply to my complaint, when I asked for refund, saying that it is ready to be shipped and if I want it still. No sign of life since then. I'll open the issue in PayPal today.
They seem to sell things which they don't have (which is not allowed by law where I come from) and doesn't care about customers at all or has no means to do it. Definitely, not worth saving 5$ which was the difference from other sites price.

I am a new customer of Everbuyng.
Searching the internet I discovered this website and was impressed by the presentation of species and good prices. Then I did the registration niewsleter and informed of their good deals.
Within these I chose a MobilePhone LEAGOO. The price was the best there was. In a few days, I received the Mobile. The packaging was very safe. The mobile works perfectly. I am very pleased and certainly the Everbuying will be one of the first online store that would choose for my purchases.

I have bought twice from them in the pass 6 months, both promotion items by email notice, one is an Android TV box US$33, the other is the VIVO computer US$106, but after order placed and payment received, they can never ship out the products even after a month of my order, and always try to ask me to change to another item. This is a totally waste of time and hold up my funding. After a long struggling with them, they eventually refund to my PAYPAL (it is lucky I use PAYPAL, or else you might never get refund, but just put money back into their on-line wallet instead) Very disappointed.