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Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
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Fast shipping and delivery. Good and original stuff.
Quality everbuying! It is very good site! Im buying a lot on ever and they send it very quick(max 2 days). Im reccomend this seller!
I had bought a phone from this site and i can say that everbuying is a very good store.The price on this site was the cheapest i could find but indeed the cheap price the service was very good (fast shiping, good package, good support) so i can recommend this store to everyone.
WHAT WILL HAPPEN IF I CALL THE CHINESE EMBASSY & COMPLAIN ABOUT YOUR COMPANY? IF THEY CHECK EMAILS THEY'LL SEE YOU BRIBE PEOPLE FOR GOOD REVIEWS!
Bought a headset for a mobile phone. Long chose between 1more and pistone hybrid. In the end, took a hybrid.
There was a sale, so they cost a little cheaper than usual.
The order came quickly. Packed normally. The headset sounds great, the sound quality. For this price I didn't expect this.
I will continue to order from them.
I've bought OUKITEL K4000 smartphone in Everbuying store. I got it with good price so I'm very happy and satisfied with the price, quality and time of delyvery of the phone. The packaging is very good, the item is not damaged. The phone is trully fantastic, buying at this shop, was very satisfying. I contacted twice with customer service and received detailed answers in short time. I was very pleased with product and customer support. I recommend Everbuying online store to everyone!
Ok so I got my product and I am really happy with the fast shipment. I admit I was worried about it as I read so many negative reviews, but I have to say the product is brilliant (ulefone power and ulefone watch) and they both came in under 2 weeks. The only reason why I took 1 star off is customer service as live chat is hardly on. I never chatted to anyone as it was always closed and yes... I did take the time difference into account. And another reason is that on my first ever order I got 100 points so went to use them against the phone... but the price went up. So I took the 100 points off and now its on the system as me using it! But to be honest they are just as good as banggood and better in many ways as shipping is faster and they take a pic of the item before they post it. This was my first order and despite the shock of all the horror stories I heard I would have to say in my experience I had a pleasant time with them, the order was shipped well within 24 hours. Only other problem is the tracking is so slow to update. I had my items for 2 days now and its still saying its in Belgium waiting to be shipped to England lol But this is down to the shipping company and not everbuying. Keep up the good work everbuying
Today is day three I have NOT received anything from my emails I have sent complaining about a review back mirror that didn't come with the back camera that was supposed to be included with the package contentNOTHING. ZIPPO, NADA! Thanks for NOTHING... Everbuying
Dear Russell,
Thank you for sharing your feedback. We regret things did not work well for you.
We have sent you an email with our solution, please check and reply to us.
Thank you so much for your continued support
Best regards,
Everbuying Customer Service
I am very satisfied with both the order and the delivery time.
I give this site a 1 star because 0 stars is not an option.
I bought batteries from Everbuying back in December and i am still waiting for them to arrive and it is almost April. Their customer service says they have no tracking and to keep waiting for delivery. After 5 months i have given up, no refund and no batteries. Horrible service.
Avoid this site at all cost.
Dear Fred,
We regret the inconvenience your experience has caused you.
The standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, but there are some external factors which may cause some delay.
We have sent you an email with our solution, please check and reply to us.
Thank you very much for your understanding.
Best regards,
Everbuying Customer Service
Recently I bought Xiaomi Redmi Note 2 phone from them.
The phone received is fake!
It issues marketing pop-ups and installs unwanted applications all the time!
This caused by non-original firmware.
The phone is blocked against any attempt to fix this problem.
Updater is damaged, no way to access the device via USB / adb.
Seller suggested partial refund / I pay for the return shipment etc.
Be aware!
Dear Eliyahu,
Thank you for sharing your feedback. We regret things did not work well for you.
We offer 30 days warranty policy: http://www.everbuying.net/m-article-id-16.html and we will resolve all of the issues to customers' satisfaction.
We have replied to you in the email and offer you the solution, please reply to us.
We very much regret that the inconvenience has occurred on you.
Best regards,
Everbuying Customer Service
Everbuying is one of the largest Chinese online stores. Recently I bought there some electronics including DZ09 smartwatch. I paid this order via paypal, as usual, it was shipped next day. I got it in 2 weeks and was very pleased, concerning low such a price that I had to pay. Build quality was good, this smartwatch supports SIMcards and can make voice calls via this SIMcard or via bluetooth. When connected to smartphone DZ09 can make shots from smartphone's camera, receive and send SMS, notifications. So I can recomment Everbuying as a reliable reseller.
I ordered the Xiaomi Mi band 1s bracelet, and I am completely satisfied with my purchase. The item was shipped next day and was delivered within 3 weeks. The mi band arrived in original package sealed by manufacturer in polyethylene. The item is 100% original and works fine. Moreover, the sales price of mi band was very attractive against other stores. I have got a positive experience with everbuying store
This is the main store in which I make a purchase from China., Fast shipping, genuine products, excellent work of the entire marketplace. I refer a cooperation!
Recently I bought in the store C3-08 7 Port USB 3.0 Card Reader and Kingston 64GB Class 10 Micro SDXC Card. Shipping was pretty fast. Card reader and microSD card works perfect. Very good store and very good prices.
Ordered a foam roller for my aching back, the price was 1/3 of retail and I am pleased with the product but because of the shipping experience would not order from them in the future
I didn't realize it was going to take 26 days to arrive, I didn't even know I was getting into international shipping.
After 2 weeks I contacted Everbuying. They responded overnight with a tracking number which was a Chinese site, not any of the ones they listed in their info. The tracking number ended at a handoff to DSL with nothing further.
I emailed again and was told something about not having purchased a tracking number. I do not recall any such information at checkout and again it does not align with their general shipping information.
Just before I filed a complaint with PayPal, the package arrived, from Germany and 26 days after I ordered it. The roller appears to be good quality so I did get a bargain but had I known how long it would take or read the many shipping issues reported on this site, I would have paid more at a US outlet. No, I will not shop here again.
Dear Eva,
Thank you for your valuable feedback.
The standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, but there are some external factors which may cause some delay.
Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply. Could you please answer us?
Thank you very much for your collaboration.
Best regards,
Everbuying Customer Service
I ordered the Silicone Ring Clip for E-Cigarette.
I received the parcel right at the time when the delivery time was estimated.
This shop provided me with tracking number and was helpful enough to update me on ETA for the delivery.
I will recommend this online store for others.
I bought a glass and leather cover for my Xiaomi Redmi Note 3. A cover is original and good quality glass. Thanks to everbuying for wonderful shopping. Bless you.
This is important feedback about site everbuying.net, i think this is big scammer
I bought:
-one Xiaomi Redmi 3
-two Xiaomi Redmi note 3 pro
With total $568.99, after that they talk me send them my ID, but i feeling not safe with your site so i decline and want cancel to get back my money. Next, they talk dont need my ID and will ship to me if i pay extra $40.99, i decline and only one get my money back. So i open case on paypal, and they post messenger my shipment is packing, can not cancel? They will ship if i close this case on paypal and i done, but up to now over 7 days from date i placed order but have not anything from them, i try contact them but never ever get reply, i try to reopen case on paypal but i cannot do it with paypal policy. They taking advantage of the ignorance about paypal of customer. I think this site is scammer, my order is not small money. I really need my money back.
I received my order E************** TK668 3 in 1 2.4GHz Wireless Air Mouse Full QWERTY Keyboard with TV Remote Control Function from Everbuying Store. I am very happy and satisfied with the quality of the product. The packaging is very good, the items are not damaged. The price near 8 dollars per piece makes this purchase just great! The delivery to Ukraine took about 3 weeks. I am very happy! Thanks a lot to Everbuying!
Answer: Dear IVAN, Thank you so much for your inquiry. Usually, to guarantee seller and buyer benefit, our financial department need to verify the payment information. For more details please check: http://www.everbuying.net/m-article-id-92-pid-.html Best regards, Everbuying Customer Service
Answer: Dear James, We respect your opinion. It will be nice if you can respect the positive reviews too because it is not fair to accuse other honest reviewers of being liars. We will work harder to minimize the possibility of a recurrence. Yours sincerely, Everbuying Customer Service
Answer: No, forget about it, ask for your money and buy it elsewhere. Everbuying is a scam
Answer: E mail them every day until you get an answer... Telephone them also... Never ever buy Chinese products... They are junk... Try Japanese, Korean or American products... And never order from EverBuying
Answer: Be carefull n stay away from that company faulty product almost n very bad service I advise u as I advise all my friends n everyone ask me
Answer: Dear Micheal J., We are NOT a scam. Please note that we are a proper registered company that has been around since 2007. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Yours sincerely, Everbuying Customer Service
Answer: I honestly don't know anymore. July 2015 I paid for a tablet via PayPal, received in good time, but it was pretty much dead. Plugged it in with the provided charger, took 5 days to reach 65%, so I mailed them back. Most apologetic, they suggested getting it fixed locally. No thanks, there goes any warranty. So asked to RMA, which took some time to be accepted - mid-August, in fact, so about 3 weeks. They said to mail back using flat rate shipping, no courier, so at least a month in transit. Instead, I sent it with a friend who was returning to China. Otherwise around $50 to mail registered. It should have reached them late September. I heard nothing back, so queried them in early November, and they said they would repaitr it and re-ship it. But I had asked for a refund, not a repair. They said they'd give me credit and I could order something else. But the credit did not show up. Only when I launched a PayPal dispute did it appear, early in December. So I placed an order using the credit plus an extra $30, and heard nothing. No acknowledgement, no response to queries, until I again filed a PayPal dispute. At which point an instant refund of the $30. So now I'm back to credit and have placed yet another order, and we'll see what happens with that. If it is fulfilled, I'll assume that they're just not very good at business; if it is not fulfilled, then I'll find all the sites I can that carry reviews and repeat this whole frustrating story wherever I can. More as the story unfolds...
Answer: Dear Martin, We have sent you an email with the resolution, please check it. Yours sincerely Everbuying Customer Service
Answer: It depends also of your delivery choice. A free shipment is done by classic post. So there is no trackings My first buying was done with expedited delivery so with DHL. There was a tracking info. But my last buying was done with free shipment so without any tracking.
Answer: Yes, they send to everyone.
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
Dear BINA,
We would like to offer our apologies to you for the inconvenience.
We are sorry to hear you've had difficulties to reach us. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours.
For your order issue, we have replied to you with the solution in the email, would you please check and reply to us?
Thank you very much for your important feedback.
Best regards,
Everbuying Customer Service